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Author Topic: My BTC-E and GMAIL accounts Hacked Please Help  (Read 905 times)
awas (OP)
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January 15, 2014, 07:33:47 PM
 #1

So today I got an email saying there was a suspicious log in attempts on my gmail account. Before i was able to log in, the 2 factor authentication was setup and the account was hijacked. Then i tried my btc-e account and it was also hacked. I submited the manual recovery through gmail but that will take 3-5 days. I emailed btc-e support as well. Anyone have any suggestions? I know I am very stupid, I didnt have 2FA. Ugh I don't even know what to do with myself Cry
joesmoe2012
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January 15, 2014, 07:41:52 PM
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Sorry to hear that. Surprised they were able to get to your gmail account as well.

Check out BitcoinATMTalk - https://bitcoinatmtalk.com
s1lverbox
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January 15, 2014, 07:43:25 PM
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Sorry to hear that. Surprised they were able to get to your gmail account as well.


I think its inside job.
i mean o havep keylogger or other crap which steal passwords from PC
awas (OP)
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January 15, 2014, 07:52:39 PM
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BTC-e support contacted me within the hour so I am happy. I am trying to do everything i can to get it back or atleast lock the account. I installed malwarebytes to remove anything on my computer. Hopefully none of my coins or $ was withdrawn yet since theres a 2 day lock after a password change. Ugh this is horrible, im shocked..
joesmoe2012
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January 15, 2014, 07:58:46 PM
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Always important to run things in sandboxes, reformat your machine completely regularily, and just be careful in general.

I'm suprised they could hack the 2FA on your google account.

Check out BitcoinATMTalk - https://bitcoinatmtalk.com
awas (OP)
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January 15, 2014, 08:00:55 PM
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Well no i didnt have 2FA on my google account. I was so stupid for not enabling it, never thought this could happen to me but i guess that will be my lesson. Ugh, i still have a little hope they can find my account and lock it somehow.
awas (OP)
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January 15, 2014, 08:02:24 PM
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I remember a lot of trades ive done and the amount of ltc and $ that was in my account so hopefully that could help to get my account through support.
psyc
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January 15, 2014, 08:39:43 PM
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I can understand exactly what you're going through, happened to me the same thing, I really hope you can solve everything for the better.
good luck
awas (OP)
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January 15, 2014, 08:44:01 PM
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thank you, but i think i lost all hope. The hacker knew exactly what he was doing and probably cleared out the account because he got access to the gmail account. Just a broke college student got even more broke today...
awas (OP)
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January 16, 2014, 04:21:55 PM
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so i got my email account back, i guess the person changed my email on the btc-e account because i dont see any withdrawal emails on it. No response from btc-e support yet besides the initial response asking for username and email  Cry
psyc
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January 16, 2014, 04:46:18 PM
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so i got my email account back, i guess the person changed my email on the btc-e account because i dont see any withdrawal emails on it. No response from btc-e support yet besides the initial response asking for username and email  Cry
: ( Insist do not give up! Fill them with emails, messages on twitter etc etc so I managed to get something from them after 14 days: (
awas (OP)
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January 17, 2014, 04:05:41 AM
 #12

gotta love the lack of response from btc-e...such crap support when peoples money is being stolen. just great..
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January 17, 2014, 10:38:42 PM
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I am also waiting for a response from them as well. Their support is really crappy and I think they ignore people since I can see my ticket was looked at since the priority was changed to a red color and my multiple support tickets were merged.
awas (OP)
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January 22, 2014, 05:26:11 PM
 #14

got my account back with all of my money, took awhile but couldnt be anymore happier. The hacker must be really bummed lol
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