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Author Topic: Betcoin.ag scam!  (Read 968 times)
fi0fi0 (OP)
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May 23, 2018, 12:03:31 PM
 #1

27 April I registered on the betcoin.ag, made deposit 0.20860612 and begun placing bets. After some time I decided to withdraw the rest of the money but without success. I received a message from the site's support that my account was flagged as a member of a group of players abusing their site. They accuse me of using a proxy and in multi-accounting and they do not want to aprove my withdraw request because of that.

As evidence of multi-accounting, they show me a log with series of identical bets from my account and account of other player with username bartakn1kol0 and tell me that in real it is was me who did all of these bets. However, they can not explain to me how I could do these bets at the same time from different places.

I've sent them my documents as a proof that I am a real person. But it seems do not enought and they are looking for a way to take my money.

My first deposit to betcoin.ag were 0.2 BTC. I was lucky to withdraw 0.1 BTC but now all my transactions is frozen and I can't withdraw 0.16 BTC left on the account.

Glad to see any tips from community to resolve this problem.

Perhaps on this forum there is a person playing on a betcoin with the username bartakn1kol0. If yes then most likely you have a similar problem and we must solve it together. At a minimum we have to check our bets because I think the betcoin is trying to fool me.
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Joel_Jantsen
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May 23, 2018, 01:11:52 PM
 #2

Know your operator before blindly trusting them with your money.Had you taken 3 seconds to google about betcoin.ag with keywords like "scam",you could have a few hundred dollars.This thread serves no purpose as its just another thread with similar accusations.Every once a in a while we are used to see noobs opening threads about betcoin.ag scam.
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May 23, 2018, 08:06:19 PM
 #3

Most recently, I was faced with the same problem, I do not withdraw money and are accused of using VPN, as well as in collusion with a group of people. I try to explain that I only have one account and I'm making bets myself, but so far I have failed. I do not get a large enough amount of money, and I do not know how to solve my question. Please help, maybe as much as I suffered a lot of people. I think this is not the best advertisement for the company before the World Cup. I am extremely disappointed by this attitude towards my clients!
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May 23, 2018, 10:25:10 PM
 #4

Most recently, I was faced with the same problem, I do not withdraw money and are accused of using VPN, as well as in collusion with a group of people. I try to explain that I only have one account and I'm making bets myself, but so far I have failed. I do not get a large enough amount of money, and I do not know how to solve my question. Please help, maybe as much as I suffered a lot of people. I think this is not the best advertisement for the company before the World Cup. I am extremely disappointed by this attitude towards my clients!
This is indeed a shady act of them where they do have some specific reasons just to hold your funds into the site and ends up you would use up those balance until you lose it all and having these accusations with Betcoin.ag after all these years im not really surprised if theres an another complaint against them but would you mind on showing up your proofs?

This thread is actually be more relevant if it would be placed on scam accusations board https://bitcointalk.org/index.php?board=83.0

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Betcoin.AG
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May 24, 2018, 12:14:57 AM
 #5

The betting patterns of these accounts are similar in a way that would be beyond probability for the accounts to exist independently. The accounts wager on the exact same events, with identical picks and even the bet sizes being placed at the exact time of day. Each account was opened within several days of each other. Each account has not placed a bet since 8 days ago, the day we started cracking down on this. If the accounts were not related, they would have had no idea to stop wagering on this day, since most were wagering every other day up until then.

For account privacy purposes, we are unable to list further details of this multi-accounting ring, but we have more than sufficient proof that it exists and these players have been abusing our sports limits by creating multiple accounts.

Each account also uses a VPN or proxy service to access Betcoin which is against our terms of service.
https://www.betcoin.ag/support/betcoinag-terms-service
2.7 Using a proxy, VPN, or other artificial means of spoofing your location is prohibited.

All of our regular players are satisfied and receiving the same fast payouts and exceptional service as always.

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May 24, 2018, 12:20:46 AM
 #6

The betting patterns of these accounts are similar in a way that would be beyond probability for the accounts to exist independently. The accounts wager on the exact same events, with identical picks and even the bet sizes being placed at the exact time of day. Each account was opened within several days of each other. Each account has not placed a bet since 8 days ago, the day we started cracking down on this. If the accounts were not related, they would have had no idea to stop wagering on this day, since most were wagering every other day up until then.

For account privacy purposes, we are unable to list further details of this multi-accounting ring, but we have more than sufficient proof that it exists and these players have been abusing our sports limits by creating multiple accounts.

Each account also uses a VPN or proxy service to access Betcoin which is against our terms of service.
https://www.betcoin.ag/support/betcoinag-terms-service
2.7 Using a proxy, VPN, or other artificial means of spoofing your location is prohibited.

All of our regular players are satisfied and receiving the same fast payouts and exceptional service as always.
Oh really where is the jackpot money you promised to send to a gambler , you also know that you are a shady casino luckily there are fool like him who still gamble on your scam. You and fj always have some or the other problems with gamblers
Real14Hero
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May 24, 2018, 01:22:31 AM
 #7

Betcoin.at is already a shady place to gamble at. Plus I believe the OP is also involved in some kind of violation of terms and services and this can be really easily proved by the gambling house.

None the less, at least return his initial deposit and let him go away from the site.
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May 24, 2018, 09:11:20 AM
 #8

As I know multi-accounting means that one person open multiple account in series, one after another when previous account was blocked or limited somehow to make bets. But you said that there are a lot of such accounts and they all bets at one time. So, it is can not be one person. And if it is not one person, then this is not multi-accounting. In this case, your claims look strange. People just make bets at your site according the events that you offer. Do you think such actions is suspicious? Return them money and ask do not to play on your site anymore. It is normal practice for many sportsbooks. No players - no problems.
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May 24, 2018, 09:41:49 AM
 #9

The betting patterns of these accounts are similar in a way that would be beyond probability for the accounts to exist independently. The accounts wager on the exact same events, with identical picks and even the bet sizes being placed at the exact time of day. Each account was opened within several days of each other. Each account has not placed a bet since 8 days ago, the day we started cracking down on this. If the accounts were not related, they would have had no idea to stop wagering on this day, since most were wagering every other day up until then.

For account privacy purposes, we are unable to list further details of this multi-accounting ring, but we have more than sufficient proof that it exists and these players have been abusing our sports limits by creating multiple accounts.

Each account also uses a VPN or proxy service to access Betcoin which is against our terms of service.
https://www.betcoin.ag/support/betcoinag-terms-service
2.7 Using a proxy, VPN, or other artificial means of spoofing your location is prohibited.

All of our regular players are satisfied and receiving the same fast payouts and exceptional service as always.

the story just doesn't make sense to me , we are talking about few mbtc here not tens of bitcoins
why would someone do that when he can bet on all other bitcoin sites , even there are other ultra play bookies as well and other bookies where that player can actually have higher odds since there are many sites with lower margin
and why you taking the funds ? can't you just lock his account and send him his money ? this a pure scam and can't see a single reason for not paying the player

why you keep doing that to your reputation ? for real no one is going to deposit a dime in your site with all of these problems
fi0fi0 (OP)
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May 24, 2018, 11:34:29 AM
 #10

The accounts wager on the exact same events, with identical picks and even the bet sizes being placed at the exact time of day.
What is strange about the fact that people bet on the events that you offer? Do not want to accept bets on these events - do not add them to your site. Events for all players are the same, the coefficients are also, of course, and the bets will be the same.

As for the amount of the bet, in my case when I make bets, I try to put the maximum possible amount according to the bankroll management. You set a limit on the maximum amount of the bet, and then wonder that many players bets the same sum? Try to not limit max bets size and feel the difference.

Each account was opened within several days of each other.
The difference in a few days between the registration of different players is a normal process. As a player it's strange for me to see such accusations. The policy of cheating players will lead to the fact that you will have several new players a year. Also what, you will accuse them of that they in one year were registered?

Each account has not placed a bet since 8 days ago, the day we started cracking down on this. If the accounts were not related, they would have had no idea to stop wagering on this day, since most were wagering every other day up until then.
And why are you do not tell us that it also was the day when button "Play in" have been broken at your site? As for me because of this error I physically could not place bets and I've decided to made request for withdraw because did not want to wait when you fix it. How many players had the same problem that days? And now you told me that "it is a part of pattern". Nonsense. This "pattern" was created artificially by your own actions.

And what about my documents? I already almost every day send you different photos on request. It seems to me it's high time to understand that I'm a real person not multi-account. But you continue to not believe me. Why then do I send all these photos?
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May 24, 2018, 11:46:23 AM
 #11

Yes they constantly had and have problems with the acceptance of a bet, when instead of a coupon there is only a button to enter the account, although I am already there. Therefore, there is nothing surprising in the fact that people ceased to put you in a certain period of time.
It's also strange to see charges of violating rules from a site that caught on the changes to the rules of the back number and trying to punish players for their alleged violation.
If they do not like something, let them return money and close access to the site. But they do not have the right to withhold money. And there is nothing in their rules.
Betcoin.AG
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May 24, 2018, 01:11:06 PM
 #12

We appreciate the feedback and it is certainly valid. This investigation is ongoing and we are still speaking with the players involved to learn as much as possible to prevent it happening again. Once the investigation has concluded, a fair decision will be made for all. Several accounts involved who have cooperated have already been settled with.

fi0fi0 (OP)
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May 24, 2018, 01:54:58 PM
 #13

We appreciate the feedback and it is certainly valid. This investigation is ongoing and we are still speaking with the players involved to learn as much as possible to prevent it happening again. Once the investigation has concluded, a fair decision will be made for all. Several accounts involved who have cooperated have already been settled with.
There is maybe only one fair decision - return money to player. Why should I wait until the investigation is over? How long will your so-called investigation take? Perhaps there is no investigation and you simply do not want to pay players. The bitcoin course changes regularly, and because of you I risk to lose money without even playing at your site!
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May 24, 2018, 02:13:00 PM
 #14

Hello.
Also faced with the problem of withdrawal of funds and the subsequent charge in multi-account Sad
You'd think that the bookmakers all players are putting absolutely different outcomes and amounts. Strange behavior Betcoin.ag - like the reputation was good and the reviews, but then apparently decided to find a way not to pay players Sad
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May 24, 2018, 02:37:01 PM
 #15

27 April I registered on the betcoin.ag, made deposit 0.20860612 and begun placing bets. After some time I decided to withdraw the rest of the money but without success. I received a message from the site's support that my account was flagged as a member of a group of players abusing their site. They accuse me of using a proxy and in multi-accounting and they do not want to aprove my withdraw request because of that.

As evidence of multi-accounting, they show me a log with series of identical bets from my account and account of other player with username bartakn1kol0 and tell me that in real it is was me who did all of these bets. However, they can not explain to me how I could do these bets at the same time from different places.

I've sent them my documents as a proof that I am a real person. But it seems do not enought and they are looking for a way to take my money.

My first deposit to betcoin.ag were 0.2 BTC. I was lucky to withdraw 0.1 BTC but now all my transactions is frozen and I can't withdraw 0.16 BTC left on the account.

Glad to see any tips from community to resolve this problem.

Perhaps on this forum there is a person playing on a betcoin with the username bartakn1kol0. If yes then most likely you have a similar problem and we must solve it together. At a minimum we have to check our bets because I think the betcoin is trying to fool me.
First of all, I still confuse with your problem, but why you believe and trust giving your money to the site? IN the world of cryptocurrency, especially in gambling, you have to ready to lose all of your money. And if you try in first time, you should put in  little value, but you put 0.2 bitcoin? For me that's a big nominal, maybe for you that just a little. Ok focus in your problem, what can you do now is just begging they will payback your money. You can do another else way, it will useless.

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Betcoin.AG
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May 24, 2018, 02:50:37 PM
 #16


First of all, I still confuse with your problem, but why you believe and trust giving your money to the site? IN the world of cryptocurrency, especially in gambling, you have to ready to lose all of your money. And if you try in first time, you should put in  little value, but you put 0.2 bitcoin? For me that's a big nominal, maybe for you that just a little. Ok focus in your problem, what can you do now is just begging they will payback your money. You can do another else way, it will useless.

The 0.2 BTC is not the issue. I cannot get into the exact specifics, but 0.2 BTC from 100 accounts adds up quickly. This is being handled as quickly as we are able, but the investigation is ongoing at this time.

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May 24, 2018, 02:54:39 PM
 #17

people keep making same mistakes over and over again
when you are putting your money into a bank do you read about it first? why don't you do it when you deposit your money
to a casino? a simple search could have saved you a lot of nerves and probably 0.2 bitcoins as well
I hope you will get your money back,since betcoin.ag representative is present in this topic,but next time try to pick a casino with less scam accusations,just in case

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May 24, 2018, 02:58:23 PM
 #18

Have played on Betcoin for three and a half years now and WD's are not something that I have ever experienced issues with. Withdrawals right now faster than ever, around 30 mins on the avg. Also, over the years have witnessed issues where some innocent players get caught in the crossfire of the multi-accounting battle. It sucks, don't get me wrong but to me, it shows at least there is some sort of monitoring happening. I would advise anyone caught in the fires to work with the support and you will see a resolution.

But freshly out of ef's to give for someone creating multiple dozens of accounts to bypass sports betting limits.

SMG
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May 24, 2018, 02:59:47 PM
 #19

Hi All,

If anyone bets on betcoin or has been there then they have surely seen my name (dailydose1 here and there). I'm probably one of the most active members on the site and have been playing there for upwards of a year give or take. I can say with upmost certainty that betcoin is not a scam and have been nothing but honest with me and willing t fix their mistakes. The longest it has ever taken me to get a payout is 24 hours, but normally 30-60 minutes. Which is insanely fast for a sportsbook. I have never once had a problem withdrawing, and I withdraw 1,000-2,000 USD at a time.

Does the sportsbook go down or have problems occassionally? yes. Do they fix it and keep the players updated regularly? yes. This book has its issues occasionally just like all other books but they are quick to rectify the problem and be honest with you. Where else has live chat, community chat (which im on all the time for fun), and support tickets...

These posters never said they didnt use a VPN (which is against the rules....read the rules if your going to wager somewhere.....) and betcoin is doing a thorough investigation.

In this case the apporiate thing to do is open a case with sportsbookreview.com (the trusted name in sportsbetting and grievences with books) but my guess is the poster wont do this because they know they were breaking the rules.

Betcoin has been nothing but great, with quick payouts and great service. Dont believe these clowns coming to the forums when they try to cheat the system and get caught.

I HAVE NO AFFILIATION WITH BETCOIN EXCEPT I GAMBLE THERE....A LOT
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May 24, 2018, 03:05:01 PM
 #20

We are now at over 40 accounts following the pattern.  All have stopped playing the same day and we are continuing to weed them out.  

As you can see from the accusers all our brand new members of bitcointalk who will disappear once our investigation is finalized and their situation is resolved.

Another thing we have learned about scam accusations is every casino that has been a success has them.  It's just a part of the industry unfortunately.  The abusers and cheaters are quick to say scam when they are caught.
 Just search any casinos name and scam and you will see.  Also, those that have spoken negatively of Betcoin.ag in this thread have not been scammed or cheated in anyway and don't even say they have.

We are still researching and examining the players.  All of their tickets have been responded to promptly, some have come forward detailing their pattern and we will work to finalize this.  Others have panicked after being caught and now state scam even though nothing has been finalized. 

After five years, we are thankful that we continue to get bigger and better everyday and want to thank the great members of BitcoinTalk for your support for over 5 years now!

We invite anyone and everyone to come experience Betcoin.ag and provide your feedback.  We will make sure you get a bonus per our bonus terms and see the quality of the service, games, and community that you experience.  Thank you again everyone!

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