C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees

[DemonicEcho]

today is the 19th.   Support go on vacation early?   Im waiting on a damn deposit with over 40 Confirmations.  No response to my ticket.  WTF C-CEX aparently in the 2 years i havent been here you went to shit!

[BobTrade]

The funny thing is they wrote "Happy Holiday"... happy holiday da f**k!!!

[f_jizn]

I tryed to witdraw XVG from your scam exchanger. I got confirmation email but the links give back:
-BAD GATEWAY ERROS
- Sorry, you withdraw too fast. Please, try again in 10 minutes

So, where the fuck are my xvg?
They are not in my balance and no any record is available.

You are ppl's scum. Your footsteps on this land are numberede!

[BobTrade]

Mister C-CEX please fix all these troubles then go back to holidays. As company's owner how do u feel hearing all these issues affecting your service and lot of unhappy customers... I really don't know how you could start holidays in this situation. It's incredibile.

[krinjah]

Out of the business for month, for real? 

[f_jizn]

C-CEX you r attempting to cheat the wrong ppl. Watch your back!

[f_jizn]

Incorrect withdrawal link
The confirmation link doesn t work at all!
So my coins are lost!
You are dead!

[quantz75]

Incorrect withdrawal link
The confirmation link doesn t work at all!
So my coins are lost!
You are dead!

I have the same problem i don't think they are lost.

[ddreigon]

When I withdraw HSR today, after i clicked withdraw confirmation link in email..my balance lost and no record found in history. I have created ticket 530047... please help to check

Me too, my balance is missing after i withdraw  3000 XVG, i open a support ticket
(530097) please check

Me too, after requesting a DOGE withdrawal today and clicking at the confirmation link, my balance lost, but the transaction never come throught and there is no record found in history. Please check ticket 530133. Thank you.

Update: Finally everything worked just fine. Open a ticket, reply to this 3-4 times, have patience, give time and everything will work.

[quantz75]

Yeah the problem is they go on vacation tommorow maybe it has even started now? but no problem if it's not lost i wanted to hold anyway and withdraw it on my personnal wallet.

[f_jizn]

Incorrect withdrawal link
The confirmation link doesn t work at all!
So my coins are lost!
You are dead!

I have the same problem i don't think they are lost.

I can t see them in my balance

[DemonicEcho]

they answered my ticket fixed the site for like 5 minutes now i cant access ledger again.  this fucking site i never had so much trouble just making deposits.    I have like 4 more coins i want to put here before work yet i cant even access the fkn ledger because the site is broken as fuck

[BobTrade]

with all these issues the only thing they say is "Happy Holiday". Not a single "Sorry our servers suck like hell..."

[v868]

C-CEX, what's happening? Do you describe the technical problem in general terms?

I have the issue that no transaction id generated for transaction but the amount is deducted and confirmation email is also not working.
Ticket ID:   532645 has been raised but no response received. I know from tomorrow c-cex will not work can someone please help me?

[ty23ty]

C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!

For those who missed original announce.

Hi guys,

I hope you can help with this.

I’ve been trying to withdraw XBY from the c-cex.com exchange for a week now, but the withdraw simply won’t happen (no transaction ID given, confirmation email sent or change in balance).

There is an info box that says ‘USD balance is negative’. My USD balance is 0 and apparently -0.027396 ‘in orders’ although there are no open orders. Not sure if this has anything to do with the issue or what this even means.

Their ‘support’ seems to be automated answers.

TICKET NR is: 529780

Thanks a lot in advance.

Best, Ty

[f_jizn]

C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!

For those who missed original announce.

today is still fuckin 19th. I wish them to die

Hi guys,

I hope you can help with this.

I’ve been trying to withdraw XBY from the c-cex.com exchange for a week now, but the withdraw simply won’t happen (no transaction ID given, confirmation email sent or change in balance).

There is an info box that says ‘USD balance is negative’. My USD balance is 0 and apparently -0.027396 ‘in orders’ although there are no open orders. Not sure if this has anything to do with the issue or what this even means.

Their ‘support’ seems to be automated answers.

TICKET NR is: 529780

Thanks a lot in advance.

Best, Ty

[quantz75]

I think it's over and we will have to wait until the 20th jan

[BlkHoleTrades]

Ticket 532569 - I can see from the local time on your ticketing system that it isn’t the 20th yet, it’s not even 5p yet...

Your site failed to transfer    292508.57329397 XVG coin and now it’s stuck in limbo, fine, don’t transfer it, but I need it back in my C-CEX account at least!  This cannot wait until Jan 20th!  That’s just nuts for an issue caused by your site (as can be seen by the many other posters with the same issue).  You can’t just bail for a month straight and leave an entire exchange unmanaged, that’s nuts!  Please resolve!  Thanks!

[quantz75]

Ticket ID:   532733
Yes same thing for me resolve this please, we are good customers please do something for us so we can continue to use your exchange.
Thanks

[BlkHoleTrades]

Ticket ID:   532733
Yes same thing for me resolve this please, we are good customers please do something for us so we can continue to use your exchange.
Thanks

Indeed, much like yourself my plan was to HODL, but(!) I would like to have the option to control my coin when the Wraith madness hits!  Is this the norm for this exchange?  I’m seriously regretting throwing ~$20k USD into a place that handles support like this...  :/

If they’re truly MIA for a month, no tickets no support, then we’re doomed; nobody is monitoring and the hackers are going to have a field day beating this site until our coins fall out...