[ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT

[starmman]

Anyone do the address verification? How does it work? seems to not work for me

It didnt work for me either.

Dont know where's the problem but maybe it depends on your location.

Anyone else got it to work?

I didn't try yet, so I've just submitted an application for level2 verification. I'll update you here with news on how I got on. =)

Looks like I need to verify to level 3 for level 2 to be approved. Maybe thats the problem for most people on here. I don't need that level of withdrawal yet - so I'll keep how I am for now.

That doesn't make sense but do you guys trust Polo? To send them yor ID

If I trusted them enough to deposit enough BTC to be able to withdraw over $2,000 per day then I would also trust them with my details. Right now I'm off those kind of levels so I don't need to worry about it.

[nasituygun]

Can someone please explain why sdc is being censored from the trollbox while we see nonesense xmr hype all day in the chat? Is polo in correlation with xmr pumpers? This is so suspicious. Your trollbox moderators have been banning people mentioning sdc. Xmr hypers however spam the chat hard. Please explain this.

[Sasukeevil]

Any Poloneix agents here or support threads on BCT? I'm still waiting for further replies and need my account unlock.

[starmman]

Any Poloneix agents here or support threads on BCT? I'm still waiting for further replies and need my account unlock.

The Polo guys didn't post on here for months - I suspect that they are reading the posts however. Better luck is through the official support channels for this kind of request...

[Sasukeevil]

Any Poloneix agents here or support threads on BCT? I'm still waiting for further replies and need my account unlock.

The Polo guys didn't post on here for months - I suspect that they are reading the posts however. Better luck is through the official support channels for this kind of request...

I'm not surprised but still want to know if there are other ways to get in touch with them. I have been waiting 2 days for the further replies to my support ticket.

How long should it take to unlock Polo account if it's hacked?

[rindo]

Any Poloneix agents here or support threads on BCT? I'm still waiting for further replies and need my account unlock.

I think they are had support there you can email them..i have same problem with you but i sent email to poloniex support and my account poloniex is work..and also fast respon 

[starmman]

Does anybody know if Poloneix are PCI Compliant (an IT Security question) they handle a lot of peoples money, so I hope they are - I can't find any information about if they are or not...

[Lion BItcoin Shop]

i get bad experience with poloniex deposit today, my bitcoin deposit is 1confirmation but i need arround 15minute to see my deposit at poloniex.
oke the bitcoin deposit is fixed, then i get payment from ethereum classic mining, 1,3 etc. im waiting it more than 1 hours to see my deposit at history page, at block explore the transaction has been confirmed with arround 200confirmation. then after it im waiting 15minute and my transaction stuck at 9 of 60 now still stuck at 9 of 60 confrimation without linked any tx id ...? what's wrong with poloniex

and poor moderator says me Iam spamer 


this is the Tx id
https://gastracker.io/tx/0x21e4baac114ee92a53711b0338ef78edd90319f3fff1a0e08e66b633a24b8f76

[starmman]

i get bad experience with poloniex deposit today, my bitcoin deposit is 1confirmation but i need arround 15minute to see my deposit at poloniex.
oke the bitcoin deposit is fixed, then i get payment from ethereum classic mining, 1,3 etc. im waiting it more than 1 hours to see my deposit at history page, at block explore the transaction has been confirmed with arround 200confirmation. then after it im waiting 15minute and my transaction stuck at 9 of 60 now still stuck at 9 of 60 confrimation without linked any tx id ...? what's wrong with poloniex

and poor moderator says me Iam spamer 


this is the Tx id
https://gastracker.io/tx/0x21e4baac114ee92a53711b0338ef78edd90319f3fff1a0e08e66b633a24b8f76

Sometimes it takes ages for a transaction to be confirmed - could be down to the ETC network being congested rather than Poloneix, some blockchains take longer than others, I usually wait 24 hours or longer before getting worried about a transaction not being completed. I remember IXC used to take 48 hours to process a transaction through its block chain a few years ago. I never transferred ETC before but waiting a few hours for some cons to process is not out of the ordinary, especially if there is a large queue of transactions to be added to the blockchain and not so many blocks being created.

[Sasukeevil]

Any Poloneix agents here or support threads on BCT? I'm still waiting for further replies and need my account unlock.

I think they are had support there you can email them..i have same problem with you but i sent email to poloniex support and my account poloniex is work..and also fast respon  

How? Because I'm trying to find other ways to contact the support.  

[dooglus]

Last Friday, 7 days ago, I deposited 10,000 CLAMs to poloniex. My account was only credited for 200 CLAMs. I made a ticket but my account still wasn't credited.

I have been asking in the on-site chat for help and have been promised that it will be sorted out "as soon as possible", but still nothing happens.

I have tried talking to OldManKidd on IRC. He told me that busoni would "resolve that for you and get back to you as soon as possible", but that was days ago now.

At the time of my deposit the 10,000 CLAMs were worth 21 BTC. Now they are worth 12 BTC. This delay has cost me 9 BTC already. I deposited because the price was peaking and wanted to take advantage of it. I didn't expect the deposit to take a week to happen!

The ticket number is #67593.

Is there any way I can get in touch with someone at Poloniex who can help me?

--

Edit:

Please note: if you need support, the fastest way to get it is to open a ticket at poloniex.freshdesk.com. Please include all relevant information, e.g. txid for deposits, exact amounts, etc. And please, don't open multiple tickets with the same problem, or send the same issue to several different places. It will only slow things down.

Oops, I only just noticed that part. I hope this post didn't slow things down further.

I will monitor this thread and respond to your questions and feedback. If there is anything you have always wanted to see in an exchange, please let us know!

I would recommend focusing on the basics. Get deposits and withdrawals working well rather than adding fluff like margin trading, lending, etc. It's not unusual to see people complaining about "stuck withdrawals" or late deposits. It makes the site feel unprofessional when users are kept waiting for what should be simple operations to happen.

[LeChuckDE]

Deposit and withdraws are not working since over 3 hrs. no replies at support tickets.
Mods in chat only saying support work on it or ignore your requests.

Don't deposit to poloniex !!!

[tema]

Deposit and withdraws are not working since over 3 hrs. no replies at support tickets.
Mods in chat only saying support work on it or ignore your requests.

Don't deposit to poloniex !!!

Deposits and Withdrawals should be processing normally. Connectivity to a wallet server failed and unexpected issues delayed mitigation.     https://twitter.com/Poloniex/status/777145303753494528            But I have a problem - the second day of the site does not open  ERR_SSL_PROTOCOL_ERROR  or ERR_EMPTY_RESPONSE or ERR_CONNECTION_RESET or load but

[dooglus]

Deposits and Withdrawals should be processing normally.

My deposit of around $10,000 worth of CLAMs from 8 days ago still hasn't been credited to my account. I am unable to get anyone to even reply to my support ticket.

The chat mods all tell me it will be processed "soon", but they've been saying that for a week while the site continues to fund withdrawals to others with the coins I sent them.

I hope it's just some kind of fuck up on their end, but be careful out there.

[BayAreaCoins]

Deposits and Withdrawals should be processing normally.

My deposit of around $10,000 worth of CLAMs from 8 days ago still hasn't been credited to my account. I am unable to get anyone to even reply to my support ticket.

The chat mods all tell me it will be processed "soon", but they've been saying that for a week while the site continues to fund withdrawals to others with the coins I sent them.

I hope it's just some kind of fuck up on their end, but be careful out there.

So many red flags all over the place in regards to Poloniex.

I've left them negative feedback until they get you taken care of Doog.

Feedback removed due to dooglus receiving his coins.

[dooglus]

So many red flags all over the place in regards to Poloniex.

I've left them negative feedback until they get you taken care of Doog.

I've never had a problem with them before, but this is just weird. They won't respond to my ticket, haven't replied to my post here, and still haven't credited or refunded me for my deposit. Meanwhile they continue to spend the coins I deposited.

I hope there's a sensible explanation for why they're withholding my funds, and wish they would share it with me.

[BayAreaCoins]

So many red flags all over the place in regards to Poloniex.

I've left them negative feedback until they get you taken care of Doog.

I've never had a problem with them before, but this is just weird. They won't respond to my ticket, haven't replied to my post here, and still haven't credited or refunded me for my deposit. Meanwhile they continue to spend the coins I deposited.

I hope there's a sensible explanation for why they're withholding my funds, and wish they would share it with me.

Maybe open a ticket referencing your ticket...?

[BayAreaCoins]

The only Poloniex dude I've ran into that was actually seriously helpful and decent to talk to for the length I had to talk to them was this dude:

https://twitter.com/MickD

He pulled the right strings to get my week long account ordeal fixed.

Edit:  I tweeted him and tagged you too.

[dooglus]

The only Poloniex dude I've ran into that was actually seriously helpful and decent to talk to for the length I had to talk to them was this dude:

https://twitter.com/MickD

He pulled the right strings to get my week long account ordeal fixed.

Edit:  I tweeted him and tagged you too.

Thanks.

I don't know if it's a result of your tweet, but after 6 days of ignoring me there was a new comment on my ticket just a few minutes ago:

[...]

I am very sorry for the delay on this, please be assured that we will recover the coins as soon as possible.

Thank you for your patience and please apologise for the inconvenience.

Best regards,
[...]

I'm guessing that he didn't mean to ask me to apologise for the inconvenience and that that was a typo.

It is not clear to me what he means about "recovering" the coins. The coins aren't missing - they were sent to my deposit address and are being used to fund withdrawals for other users. All that needs to be done is my account needs to be credited for the missing 9800 CLAMs.

I'll keep you posted.

Edit: I now see the missing coins in my poloniex balance. I had asked for them to be returned to my CLAM address, but this is better than nothing.

Edit2: One take-away from this is to make sure you never split your deposits to poloniex into multiple outputs. Their system only appears to credit the last output in the transaction and ignores all the rest.

Edit3: They made the withdrawal.

[suchmoon]

Edit2: One take-away from this is to make sure you never split your deposits to poloniex into multiple outputs. Their system only appears to credit the last output in the transaction and ignores all the rest.

So it was your fault, that's why they asked you to apologize.

j/k

Good to see that you got it sorted out. Polo is getting too big for their own good.