Since this thread is about merchants... I have a semi-related question.
Say, that I buy a product and pay 1BTC for it on Monday and on Monday, 1 BTC = $800 exchange rate.
Two weeks go by and my product is finally delivered and it is just not what I thought it was. So, I get a Return Authorization from the retailer and ship the product back w/registration so they sign for it when they get it. On the day they sign for it, the value of 1 BTC is now up to $1000.
What SHOULD the retailer return to me? Do I get my 1 BTC back or do I get the equiv of $800 in BTC (so, .8 BTC ) back?
This is Overstock.com's policy (basically other than cancelled orders, no refund except store credit):
Cancelled Orders: Cancelled orders may qualify for a refund in Bitcoin. The refund will be issued for the full USD value of the order and processed at the Bitcoin exchange rate at the time the refund is completed. If you choose to have a refund sent to an email address that is not set up on a Coinbase account, Coinbase will create an account under that email address once the refund is sent. An email confirmation will be sent by Coinbase to set up your account and retrieve the funds. If you fail to retrieve your funds within 90 days, the funds will be returned to Overstock.com. When the refund is sent to an email address set up on an existing Coinbase account, the funds will be available to you and there is no risk of retrieval. Refunds sent directly to a Bitcoin address are also not at risk of retrieval.
Returns: Returns on orders paid by Bitcoin will be accepted for a refund as In-Store Credit to your Overstock.com account. Damaged or defective merchandise may also be returned for a replacement of the exact item. Replacement orders will ship once the return of the original item is received and processed at the Overstock.com warehouse.
I personally, this the store credit only thing is a total BS move. And, they don't say how they will value the store credit. Will it be a 1 BTC value or will it be a USD value and at what conversion rate? There is no reason that the Return Authorization process can't collect an address to be used to return the BTC.