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charles2k
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May 05, 2015, 07:19:22 PM |
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If anyone from allcoin would be kind enough to respond, I deposited some monacoin to my account and after 3 days it's still missing. I used the same address as previous deposits and they went thru fine. I've verified the TX and submitted support tickets and nothing. Please advise.
I have similar problems with deposits to my account (missing two altcoin deposits from 26/27th April) My ticket number reported a week ago on allcoin.freshdesk.com/support is 14903. Nobody answered me. I tried to send today very small amount and also did not work. Their customer support seem to be very bad.
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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May 09, 2015, 02:03:41 PM |
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If anyone from allcoin would be kind enough to respond, I deposited some monacoin to my account and after 3 days it's still missing. I used the same address as previous deposits and they went thru fine. I've verified the TX and submitted support tickets and nothing. Please advise.
I have similar problems with deposits to my account (missing two altcoin deposits from 26/27th April) My ticket number reported a week ago on allcoin.freshdesk.com/support is 14903. Nobody answered me. I tried to send today very small amount and also did not work. Their customer support seem to be very bad. Add me to that list. Two missing deposits of NOTE from a week ago. No response to ticket.
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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May 13, 2015, 12:35:13 PM |
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A week and a half and no response to multiple tickets and coins still missing. I don't know if they are doing selective scamming or getting ready to pull a runner.
Or I suppose they could also just really, really suck at handling support too.
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nguyenvanluc
Newbie
Offline
Activity: 1
Merit: 0
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May 14, 2015, 01:41:43 AM |
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I Have request withdraw 92000 STR from Allcoin.com. I tried to wait for more than 1 week but i don't receive STR. I have contact allcoin but they don't reply. https://i.imgur.com/OYJpy8R.jpg
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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May 17, 2015, 01:38:40 PM |
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Well Iv'e got 2 weeks now with no response to tickets and coins still missing. Honestly at this point I don't expect to see my coins returned but I hope others see this and stay the hell away from allcoin.com. Looks like they are going into scam mode.
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legendster
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May 17, 2015, 05:00:58 PM |
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What is Allcoin.com?
Just another altcoin exchange. If you want your customers to take your exchange seriously, then stop generalizing your site. The way 'just another exchange' sounds to me is like as if its waiting to crash just like another exchange. It's all about marketing your image correctly, my friend. Yeah I realize I might be a little late to join this discussion so let me read up.
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| Blockchain Database | | ▄▄▄ ▄▄▀ ▀▄▄ ▄ ▄▄▀ ▄▀▄ ▀▄▄ █▄█ █████████████████ █ █ █ █ ▄▀ ▌ █ █ ▄ █ ▄ █▀ ▄▌ ██ █ ▀▄ █ ▄▀ █▀█ ▌ ▌ █ █ █ █ ▌ ▌ █ █ █ ██ ███████████████████ ▀▀▄ ▀▄▀ ▄▀▀ ▀▀▄ ▄▀▀ ▀▀▀ | Dev friendly SDK Platform | ▄▄▄▄ ▄▄█ █▄▄ ▄▄█ █▄▄ ▄▄█ ▄▄▄ █▄▄ █ ▄▀ ▀▄ █ █▀ █ █ █ ▀█ ▀▀█ █ ▄█▀█▄ █ █▀▀ █▀▀ █ ▀███▀ █ ▀▀█ ▀▀█ █ █ █ █▀▀ ▀▀█ █ █ █ █▀▀ ▀████████▀ █▄▄▄▄█ █ █▄▄▄▄█ █ ▄▀ █▄ ▄█ ▀▄ █ █▀▄ ▀ ▄▀█ █ █ █ █ ▌ ▀ ▐ █ █ █ █ █▄▀▄▌ ▀ ▐▄▀▄█ █ █ █ ▀ █ █ █▀▀▀▀▀▀█ █▀▀▀▀▀▀█ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ | User-friendly Token Creation | | | |
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legendster
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May 17, 2015, 05:01:59 PM |
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I Have request withdraw 92000 STR from Allcoin.com. I tried to wait for more than 1 week but i don't receive STR. I have contact allcoin but they don't reply. For a second I thought this was 92000 BTC
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| Blockchain Database | | ▄▄▄ ▄▄▀ ▀▄▄ ▄ ▄▄▀ ▄▀▄ ▀▄▄ █▄█ █████████████████ █ █ █ █ ▄▀ ▌ █ █ ▄ █ ▄ █▀ ▄▌ ██ █ ▀▄ █ ▄▀ █▀█ ▌ ▌ █ █ █ █ ▌ ▌ █ █ █ ██ ███████████████████ ▀▀▄ ▀▄▀ ▄▀▀ ▀▀▄ ▄▀▀ ▀▀▀ | Dev friendly SDK Platform | ▄▄▄▄ ▄▄█ █▄▄ ▄▄█ █▄▄ ▄▄█ ▄▄▄ █▄▄ █ ▄▀ ▀▄ █ █▀ █ █ █ ▀█ ▀▀█ █ ▄█▀█▄ █ █▀▀ █▀▀ █ ▀███▀ █ ▀▀█ ▀▀█ █ █ █ █▀▀ ▀▀█ █ █ █ █▀▀ ▀████████▀ █▄▄▄▄█ █ █▄▄▄▄█ █ ▄▀ █▄ ▄█ ▀▄ █ █▀▄ ▀ ▄▀█ █ █ █ █ ▌ ▀ ▐ █ █ █ █ █▄▀▄▌ ▀ ▐▄▀▄█ █ █ █ ▀ █ █ █▀▀▀▀▀▀█ █▀▀▀▀▀▀█ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ | User-friendly Token Creation | | | |
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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May 18, 2015, 05:46:34 PM |
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Well it took 2 weeks and 3 tickets but they finally returned my missing coins. Funny thing is they responded to my newest ticket and my older ones remain ignored.
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ltcrstrbrt
Legendary
Offline
Activity: 1570
Merit: 1057
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May 19, 2015, 03:16:17 AM |
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same here, now I'm waiting
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anemol
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May 26, 2015, 04:14:10 PM Last edit: June 04, 2015, 06:25:37 PM by anemol |
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I have 4 open tickets, one ticket by specific problem (2 days, 13 days, 1 month, 1 month ago) that are still unanswered!!!
Before, technical support was quick to respond. This is no longer the case in recent months.
Send mail to 'Mark' but also unanswered.
This is not a good sign.
Prudence ...
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ltcrstrbrt
Legendary
Offline
Activity: 1570
Merit: 1057
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May 26, 2015, 04:38:36 PM |
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I dont like to say that but I think this exchange is a scam
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ajareselde
Legendary
Offline
Activity: 1722
Merit: 1000
Satoshi is rolling in his grave. #bitcoin
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May 27, 2015, 12:37:26 PM Last edit: May 27, 2015, 01:50:46 PM by ajareselde |
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Whats up with de-listing of those altcoins ? They were supposed to be de-listed on 20th, then it was 24th, but i still see them trading today. This makes it look like you have certain interes for people to dump their stash, just for you to "decide" to keep them anyways.
Stand up for your word, else noone will take you seriously again, if they even do now, i know i dont. And having constant user problems with unresolved tickets and issues doesnt help either.
cheers
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Rick69
Newbie
Offline
Activity: 5
Merit: 0
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May 29, 2015, 12:11:47 PM |
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It tells me "error" Username and Password dont match... And if i try changing my password it says my E-mail doesnt exist ?!?!
If you could fix the problem....thx.
I got the same problem. Contacted support a month ago. No response...
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ltcrstrbrt
Legendary
Offline
Activity: 1570
Merit: 1057
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May 29, 2015, 04:06:13 PM |
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It tells me "error" Username and Password dont match... And if i try changing my password it says my E-mail doesnt exist ?!?!
If you could fix the problem....thx.
I got the same problem. Contacted support a month ago. No response... be carefully, also the TaxID that I've got doesn't exist on blockchain
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ajareselde
Legendary
Offline
Activity: 1722
Merit: 1000
Satoshi is rolling in his grave. #bitcoin
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May 31, 2015, 01:58:39 PM |
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It tells me "error" Username and Password dont match... And if i try changing my password it says my E-mail doesnt exist ?!?!
If you could fix the problem....thx.
I got the same problem. Contacted support a month ago. No response... I wouldn't bother expecting professional behaviour from allcoin. They didn't even delist coins that were meant to be delisted, it's just a game of dumping and pumping sh?tcoin for them it seams. Better just withdraw everything and find a normal exchange site, this is disgrace. cheers
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ltcrstrbrt
Legendary
Offline
Activity: 1570
Merit: 1057
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June 02, 2015, 01:36:07 AM |
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just a crap exchange!
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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June 08, 2015, 03:44:13 AM |
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Newly experienced withdraw error. Support ticket submitted.
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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June 10, 2015, 05:45:30 PM |
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Newly experienced withdraw error. Support ticket submitted.
3 days later. No response. Have I been GOXXXED by AllCoin.com?
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anemol
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June 10, 2015, 06:13:50 PM |
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Newly experienced withdraw error. Support ticket submitted.
3 days later. No response. Have I been GOXXXED by AllCoin.com? Tries to contact @Mark on chat.
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