keep on with ur jokes buddy ( polite? twitter? one ticket? wtf r u talking about?)
seems you cant read the complaints & other posts - or maybe you got paid to just posting your nonsenses here
ill repeat for you : its been 26 days they do not! answer my ticket
okay you r saying number of bittrex employees not too much? its not our problem
so they should let us to withdraw our funds! thats simple.
believe me. i felt same in a last few weeks like you but NO SENSE complaining all day in this forum . No sense. Just follow my instructions and bring yr money out. Thats all. All other things are no sense.
Use your brain.
altcoin exchanges are not fully legal services. all details in hand of owners. your money is their until you withdrew it.
stop crying and do what to do and bring yr money out.
nobody likes if somebody spams all topic with his/her problem every day.
i know many members they can get back acc and has been upgraded. its fact.
all other are no sense
if you didnt got answer until now dont open support ticket again, go to twitter https[Suspicious link removed]xchange
and send messages with remuinder w yr ticket number to bittrex employees and another to main channel. use "tweet to" option you can find at left side of page
@jyap
@richiela
@ramikawach
@BittrexExchange
only one message, dont bagging them. you can reply to their posts too with yr ticket number.
be polite and informative. at support ticket too.
more info, more explaining, more chances to win.
dont cry, be smart.
but tweeting only if you didnt got answer and didnt solved yr problem within 10-14 days or more.
support works but slowly
Ok, I tried to keep my silence until now, but i can't sit and read you repeating yourself,
WITHOUT even understanding what is the situation, at least, please read this one response
VERY carefully :
1- Bittrex had a "slack" support chat, many of the people complaining here opened a
SINGLE ticket and sent the staff their number
in SLACK2- When they didn't get response from staff (not in slack nor in ticket) they complained to them in slack and many of them got
BANED from slack without reasoning nor explanation3- even if Bittrex had 1 SINGLE support man, handling 600 tickets wouldn't take more than 20 days (30 tickets a day is nothing for a regular support)
4-
NOT explaining
WHAT is the root of the problem from Bittrex causes more
DAMAGE both to people and to their own reputation
5-
NOT telling any estimated time about WHEN and HOW the issue can be solved is another part of the problem
Now,
BEFORE you start typing about being
POLITE, please tell me,
BANNING WITHOUT REASONING,
NOT GIVING INFO ABOUT THE ROOT OF PROBLEM,
NOT ANSWERING ANY OF THOSE 500 TICKETS SO FAR (Not even one from my country Iran)
do
YOU consider these behaviors
POLITE?
if you say yes, then i would really suggest you to go and visit a psychiatrist because i would say your judgment is corrupted.
but for those who are wondering
WHO am I?
I am a
medical doctor at the age of
40, a person who trades crypto currencies to be able to help his family's economic situations, living in Iran does not mean every single person is some how a terrorist or works with those type of organizations, I even explained in my ticket to the staff that I am an admin of a telegram group containing over 360 traders that where working in bittrex and
ALL of them got their accounts disabled, and so far
NONE of them got any
LEGIT response other than a repetitive post sent using a bot, so far
THAT is my only ticket and
THEY didn't even bothered to communicate with me, i even provided them screen shots of the telegram group showing the number of members and me being it's admin, considering that the name I use in telegram group and in bittrex are the same, and if you even want to i can show you my very
OLD facebook account with my name on it, the least a support team could do was to communicate with me knowing that I could relay their message to over 360 people who have the issue with
THEM,
THAT would reduce the job they had to do drastically.
BUT, so far, not even a single member of my group
GOT a single answer to their
SINGLE ticket. so, stop repeating yourself and understand that people who are complaining here,
TRIED to be
POLITE,
TRIED to
HELP STAFF,
TRIED EVERY THING they could to solve the problem.
When you get no reasoning for the counter party's action, when the only message you receive is that you violated the website's law (a typical message when you login to your account), and when non of the staff,
I DARE THEM, come forward and
TELL TO MY FACE, what RULE did I VIOLATED?,.......
Yes my dear friend, you don't even understand the root of the problem and you just repeat your nonsense words time and time and time again, if you want to, I can PROVIDE you with the content of the TICKET and the REPLIES i sent in there single sided to see if I can help the staff or not, and again
PROVIDE you the lack of any activity from the so called support team....
Who do you joke with? when you see the last active time of the staff on the website, it's over DAYS that they didn't even LOG IN to their account on bittrex, is this really HOW a support team
SHOULD work? then how do you compare this with Bitfinex that replies to every single ticket I opened so far in less than a working day?
please, stop fooling around and
DON'T INSULT OUR INTELLIGENCE with your primitive suggestions
