It may be that you have received but your wallet is outdated, update it because with me this happened and I had received it.
i checked my address AQiXWPF5GixbDvTx1qAJvmFBJSWr2DE6KE at
https://eaglepay.io/xplorer/ i have received my toke but in wallet i got 0 token how did you update your wallet?
I downloaded it here >>
https://github.com/elangindonesia/EagleX_GUI/releases << do not forget to back up the UTC file from your wallet.