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Author Topic: Do NOT use MtGox, they have NO customer service AT ALL  (Read 4629 times)
Mt.Gox_Natalie
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October 14, 2011, 05:32:06 AM
 #41

Thanks for the note.  We'll make sure to sound friendlier and less formal in the forums. 
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RandyFolds
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October 14, 2011, 07:50:07 AM
 #42

Thanks for the note.  We'll make sure to sound friendlier and less formal in the forums. 

I am not trying to rag on you guys. I understand the need to maintain a professional presence, but that doesn't need to be shrouded in formality. I really do think a friendlier interaction with the forum patrons will reassure users when rumors circulate and people panic. They want a human telling them everything is ok.

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bitflower
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Jasmine - Mt.Gox Support


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October 14, 2011, 08:03:12 AM
 #43

Thank you for the tip Randy. We will try our best  Wink

Jasmine
Mt.Gox Support
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