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Author Topic: Problems with Ledger Live and Ubuntu  (Read 78 times)
BitcoinArsenal
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July 28, 2018, 02:53:10 PM
 #1

Does anyone use Ledger Live software on Ubuntu and having trouble to connect the hardware? And has anyone managed to fix it?

I have the following problem:

When I start the software and choose "use a device that is already initialized" and "Ledger Nano S", I get to security list where I choose yes on point 1 and 2, and click "check now" on point 3 (is your ledger device genuine?). On genuine check first step is successful (connect and unlock your ledger device) but it stucks on step 2 although I navigated to dashboard on my device. I can not get to the third step.

I also run Win10 on the same machine and there it works without problems.

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bob123
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July 31, 2018, 12:05:26 PM
Merited by BitcoinArsenal (3)
 #2

Did you download and use the *.AppImage file?
You need to open it with root rights for the wallet to be able to sync the nano s for the first time.

Code:
sudo ./NameOfFile.AppImage

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August 11, 2018, 07:04:02 PM
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Did you download and use the *.AppImage file?
You need to open it with root rights for the wallet to be able to sync the nano s for the first time.

Code:
sudo ./NameOfFile.AppImage

Thank you very much!
It fixed the problem. I did know that I need to run it with root rights but I thought - since I use root standardly - its enough to run appimage with simple click. Running it with sudo via console works fine Smiley
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August 13, 2018, 06:44:44 AM
Merited by BitcoinArsenal (1)
 #4

[...] since I use root standardly [...]

It is heavily advised to NOT run your PC under the root user on a usual basis.
You are basically bypassing the security model, where programs are meant to be run with user privileges without being to be able to access/modify the underlying system.
Any small bug or vulnerability could crash/compromise your whole system since any process you start (graphical destkop environment, browser, flash, .. ) runs with root privileges.

The better alternative would be to create individual user and move them (if you want them to be able to gain root privileges) into the sudo group.


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