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Author Topic: What to do when Yobit does not answer?  (Read 75 times)
cdavid53
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July 27, 2018, 05:39:00 AM
 #1

Hello

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.
I wrote 4 emails but alas no response from them.
Of course on my account there is a large amount of dogecoin and also waves, verge etc ....
I do not know what to do but this lack of professionalism and interest for these clients disappoint me enormously.

so if anyone has an idea about what i can do i'm a taker

http://passioncrypto.com - AirDrop - Faucet - News
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cdavid53
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July 27, 2018, 06:59:58 AM
 #2

Hello

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.
I wrote 4 emails but alas no response from them.
Of course on my account there is a large amount of dogecoin and also waves, verge etc ....
I do not know what to do but this lack of professionalism and interest for these clients disappoint me enormously.

so if anyone has an idea about what i can do i'm a taker

For info he does not respond on their support or on their twitter, serious business? No
if I can recover my account what I doubt ... I'm stuck with my home cryptocurrency

http://passioncrypto.com - AirDrop - Faucet - News
cdavid53
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July 27, 2018, 07:13:13 AM
 #3

why is he hiding all their information? they have something to hide?

Domain name: YOBIT.NET
Domain idn name: YOBIT.NET
Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Registry Domain ID:
Registrar WHOIS Server: whois.reg.com
Registrar URL: https://www.reg.com/
Registrar URL: https://www.reg.ru/
Registrar URL: https://www.reg.ua/
Updated Date:
Creation Date: 2014-08-25T15:21:04Z
Registrar Registration Expiration Date: 2024-08-25
Registrar: Registrar of domain names REG.RU LLC
Registrar IANA ID: 1606
Registrar Abuse Contact Email: abuse@reg.ru
Registrar Abuse Contact Phone: +7.4955801111
Registry Registrant ID:
Registrant ID:
Registrant Name: Protection of Private Person
Registrant Street: PO box 87, REG.RU Protection Service
Registrant City: Moscow
Registrant State/Province:
Registrant Postal Code: 123007
Registrant Country: RU
Registrant Phone: +7.4955801111
Registrant Phone Ext:
Registrant Fax: +7.4955801111
Registrant Fax Ext:
Registrant Email: YOBIT.NET@regprivate.ru
Admin ID:
Admin Name: Protection of Private Person
Admin Street: PO box 87, REG.RU Protection Service
Admin City: Moscow
Admin State/Province:
Admin Postal Code: 123007
Admin Country: RU
Admin Phone: +7.4955801111
Admin Phone Ext:
Admin Fax: +7.4955801111
Admin Fax Ext:
Admin Email: YOBIT.NET@regprivate.ru
Tech ID:
Tech Name: Protection of Private Person
Tech Street: PO box 87, REG.RU Protection Service
Tech City: Moscow
Tech State/Province:
Tech Postal Code: 123007
Tech Country: RU
Tech Phone: +7.4955801111
Tech Phone Ext:
Tech Fax: +7.4955801111
Tech Fax Ext:
Tech Email: YOBIT.NET@regprivate.ru
Name Server: pola.ns.cloudflare.com
Name Server: chip.ns.cloudflare.com
DNSSEC: Unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2018.07.27T10:11:04Z <<<

For more information on Whois status codes, please visit
https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en.

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cdavid53
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July 28, 2018, 05:27:08 AM
 #4

so I sent 5 emails to the support person answered me, I was on the support telegram and we tried to get me 0.1 BTC to correct the bug

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nwo99
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July 28, 2018, 06:05:29 AM
 #5

so I sent 5 emails to the support person answered me, I was on the support telegram and we tried to get me 0.1 BTC to correct the bug

Don't pay it!! This is a scammer not related to yobit.

Yobit are THIEVES they will NOT answer your support tickets and will NEVER give you your coins back.
You have been scammed. Sorry for you mate

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nwo99
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July 28, 2018, 06:06:12 AM
 #6

As a matter of fact. if you are online NOW. just go to yobit and check troll chat and you will see for yourself people having your SAME problem and complaining but nobody listens

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Patatas
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July 28, 2018, 06:37:11 AM
 #7

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.
I wrote 4 emails but alas no response from them.
YoShit is not a reliable exchange and this has been proved multiple times. Why didn't you get alerted and change your preferences then? The fact is, you guys think everything is fine until it happens to you. I only wish people would take this board seriously.

As a matter of fact. if you are online NOW. just go to yobit and check troll chat and you will see for yourself people having your SAME problem and complaining but nobody listens
Why people even trade there? Literally, I don't see any reason why one should use that scammy exchange anyway!


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July 28, 2018, 06:53:57 AM
 #8

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.

What is the email provider you are using? because if it is hotmail or yahoo then this was already expected, these two email providers have had this kind of problem, now if it is gmail and you have not received authentication code, then it must be yobit's problem.

I wrote 4 emails but alas no response from them.

it may take up to a year for them to respond

Of course on my account there is a large amount of dogecoin and also waves, verge etc....

This was a very big mistake that you made, there are reliable exchanges like binance. Yobit are scammers who have had accusations pending for years and see that even years pass they do not change their behavior

I do not know what to do but this lack of professionalism and interest for these clients disappoint me enormously.

hire a lawyer and report your case to the police. This is all you can do.

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July 28, 2018, 09:24:28 AM
 #9

Hello

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.
I wrote 4 emails but alas no response from them.
Of course on my account there is a large amount of dogecoin and also waves, verge etc ....
I do not know what to do but this lack of professionalism and interest for these clients disappoint me enormously.

so if anyone has an idea about what i can do i'm a taker

I was face same problem. I was used hosted mail. Probably after 5 month they resolve it. After they update their database this problem occurred. They mark some email spam list. You will get solution. Just pataine.

nwo99
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July 28, 2018, 01:01:42 PM
 #10

Hello

It's almost a week since I can not log in to my yobit account because I do not receive their authentication code.
I wrote 4 emails but alas no response from them.
Of course on my account there is a large amount of dogecoin and also waves, verge etc ....
I do not know what to do but this lack of professionalism and interest for these clients disappoint me enormously.

so if anyone has an idea about what i can do i'm a taker

I was face same problem. I was used hosted mail. Probably after 5 month they resolve it. After they update their database this problem occurred. They mark some email spam list. You will get solution. Just pataine.

what do you mean by spam list? If you open many support tickets they dont help you at all?

Looking for a good project to work on
cdavid53
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July 28, 2018, 01:35:34 PM
 #11

So basically you're telling me that I'm going to sit on my $ 2000 cryptocurrency?

http://passioncrypto.com - AirDrop - Faucet - News
cdavid53
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July 28, 2018, 01:41:17 PM
 #12

So basically you're telling me that I'm going to sit on my $ 2000 cryptocurrency?
Otherwise I contacted this person on the forum https://bitcointalk.org/index.php?action=profile;u=406594 but of course no news ......

http://passioncrypto.com - AirDrop - Faucet - News
cdavid53
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July 28, 2018, 01:52:24 PM
 #13

So basically you're telling me that I'm going to sit on my $ 2000 cryptocurrency?
Otherwise I contacted this person on the forum https://bitcointalk.org/index.php?action=profile;u=406594 but of course no news ......
it will have taken me more than a year to accumulate so much money in dogecoin so I would not let myself ....

http://passioncrypto.com - AirDrop - Faucet - News
Avirunes
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July 28, 2018, 03:45:18 PM
 #14

So basically you're telling me that I'm going to sit on my $ 2000 cryptocurrency?
Otherwise I contacted this person on the forum https://bitcointalk.org/index.php?action=profile;u=406594 but of course no news ......
it will have taken me more than a year to accumulate so much money in dogecoin so I would not let myself ....

They haven't addressed many complaints here properly in the past and he was last active during February so I doubt you will get a proper answer from their support here.

Their thread is locked as well: https://bitcointalk.org/index.php?topic=914975.msg26486140#msg26486140 .

You atm for now only can sit back and wait for admins or support team to reply.

And btw don't trust any exchange to hold your coins for a long time.
cdavid53
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July 28, 2018, 05:03:29 PM
 #15

it's because of people like that that bitcoin had a bad reputation .....

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July 28, 2018, 07:48:18 PM
 #16

Previously, I also encountered many problems when using Yobit exchanges. But when I sent a letter to the Yobit support team and after three weeks, I still did not receive an answer from them. Then I decided to delete Yobit and never use this exchange again. Can exchanges Yobit as unsafe exchanges

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