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Author Topic: Anyone else got bitstamp btc withdrawal problems?  (Read 5527 times)
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Spekulatius
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February 20, 2014, 10:49:08 PM
 #41



Just logged in an this is what showed up.

When I goto the withdrawal section I see no problems with any of their withdrawal methods though.
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Spekulatius
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February 20, 2014, 10:54:08 PM
 #42

http://www.reddit.com/r/Bitcoin/comments/1ygw5n/bitstamp_notice_to_me_you_are_not_allowed_to/

Supposedly Bitstamp received warnings of phishing attempts, so this could be a pre emptive security measure.
frito
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February 20, 2014, 11:31:09 PM
Last edit: February 20, 2014, 11:55:50 PM by frito
 #43


 I did

YOU ARE NOT ALLOWED TO WITHDRAW BITCOINS AT THE MOMENT.

and everyone's bashing gox...
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February 21, 2014, 12:14:11 AM
 #44

Either no one checks their email, or you initially registered with your bogus email (which I know many of us do) and you're not getting their messages. Whichever it may be, here's the email that was sent out to all accounts that ran into this security measure:

Quote
Bitstamp has detected an increase in the number of reports of phishing emails which were also received by some of our clients. Our technical team responded by examining the threat and setting immediate security measures in place to prevent potential risks.

As a precaution we have also applied this security measure to your account.

If you have received any emails with suspicious content and have opened links or attachments we highly recommend that you immediately contact a computer expert.

While we appreciate that this comes as an inconvenience we are convinced that our security precautions are in accordance with your expectations in keeping your account secure.

If you consider that your system was not affected we kindly ask you to contact security@bitstamp.net to re-enable the withdrawal function on your account.

Please be advised that Bitstamp will never ask you to reveal your password.

Thank you for your understanding.

Best regards,
Bitstamp Team
igorr
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February 21, 2014, 12:31:12 AM
 #45

Begain is...

Cлaвьcя, Oтeчecтвo нaшe cвoбoднoe,
Бpaтcкиx нapoдoв coюз вeкoвoй,
Пpeдкaми дaннaя мyдpocть нapoднaя!
Cлaвьcя, cтpaнa! Mы гopдимcя тoбoй!
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February 21, 2014, 12:54:57 AM
 #46

Withdrawals unblocked after emailing their security team.

Looks like it was just a security precaution.
spooderman
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February 21, 2014, 08:58:58 PM
 #47

Just a precaution. Better this than they get gox 2011. So far so good with stamp.....

Society doesn't scale.
deebosch (OP)
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February 22, 2014, 06:35:18 AM
 #48

Same, got withdrawals unblocked after contacting support.

But, nevertheless, looking back at how it has been done I dont beleive it is about our security at all.

frito
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February 24, 2014, 01:07:43 AM
 #49

Withdrawals unblocked after emailing their security team.

Looks like it was just a security precaution.

Same, got withdrawals unblocked after contacting support.

But, nevertheless, looking back at how it has been done I dont beleive it is about our security at all.

thx for the info.
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February 24, 2014, 02:35:05 AM
 #50

Same, got withdrawals unblocked after contacting support.

But, nevertheless, looking back at how it has been done I dont beleive it is about our security at all.

Think about a massive security breach through a phishing attempt from the Bitstamp POV. If it's a good phishing scheme, hundreds of users would probably fall for it (maybe even thousands? who knows), especially during these fragile times. So, instead of dealing with lost BTC and the PR nightmare, why not restrict all movement and one by one reinstate accounts after each user has had a moment to take a look at their computers and change their passwords.

Seems like a much safer alternative that makes things a lot easier for both sides.
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February 24, 2014, 06:46:08 AM
 #51

Both withdraw and deposit work fine, but just suuuuuuuuuuuuuuuuuuuper slow...
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February 26, 2014, 06:19:30 PM
 #52

I'd just like to update and am happy to say my $6000 came through in the end.
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