I do not frequent Bitcointalk as much as I use to but find it necessary on occasion to warn other people about POSSIBLE issues. I have encountered an issue for about $70,000 with KuCoin and their lack of a timely resolution is a bit concerning.
It is possible that they are incredibly slow but last time I was involved with anything like this it was Cryptsy and although I got my funds out, others were not as lucky.
I had 4 withdrawals of tokens, each totaling about $60k - $70k. One of the token withdrawals was reverted in the following transaction:
https://etherscan.io/tx/0xb83e826f7768e634b8096f20b3c4e78f0efe37defc872c29834a4e563eebfffeI immediately opened a ticket and contacted their online support. After 3 days I contacted them again as well as their Telegram Channel admins. I was given the old "wait another day or two"
I have now waited 6 days and continue to get the run around from their online support, Telegram channel and in the meantime I have lost over $35,000 in value on the reverted tokens that I am unable to sell.
As I said, I am not accusing them of stealing (yet), it could be they are incredibly slow or maybe they have been hacked and are trying to cover their asses. I have no idea but wanted to let others know.
Any feedback would be appreciated.
