Frozen account on Poloniex

[cmrt]

Of course I tried at that time, we are talking about almost 1 bitcoin, a lot of money for me. I tried to withdraw my money a lot of days of November after they told me that my account was frozen and that it was never possible because my account is frozen. I have a record in my email of each login i made trying to get my money after that date where they informed me that, the account never was available for withdraw my money.

Then I chose to wait and let it run all December waiting for a support ticket that never came, and here I am in this forum denouncing this abuse of poloniex because i can't get my money yet.

[robelneo]

My VERIFIED account was frozen on Poloniex without any explanation. Wrote in the support - no answer for 12 days. Does anyone know how to solve this problem?

This is very strange every time exchange will freeze one's account, they will always, they will always state a reason, there is always a pop up whenever you want to take an action on your dashboard, go on their announcement thread or their social media account, you did not also mention if you have funds in your account, it's hard to give suggestion on something that lacks information, more so on exchange.

[kodtycoon]

My VERIFIED account was frozen on Poloniex without any explanation. Wrote in the support - no answer for 12 days. Does anyone know how to solve this problem?

This is very strange every time exchange will freeze one's account, they will always, they will always state a reason, there is always a pop up whenever you want to take an action on your dashboard, go on their announcement thread or their social media account, you did not also mention if you have funds in your account, it's hard to give suggestion on something that lacks information, more so on exchange.

dude, this is an old thread so there is nothing more to worry about and after all, poloniex really does it because this is a case that has at least been a hot topic in the past, so be careful when you decide to use this platform for fear that they will take action same time later