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Author Topic: Received Email from Gox Mark Karpeles on Closing Account - Tell me What the Heck  (Read 609 times)
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March 01, 2014, 10:10:35 AM

My friend received an email (see below) last week from Mark Karpeles of Gox asking him to close the account by signing a PDF dox (couldn't download the dox).

Anyone received the same email? it was directly from, tell me what the heck is going on:

-------sorry, don't know how to post image/photo, anyone tell me how to post photo here, so i just extracted the text below--


Dear MtGox Customers,

Please sign the papers attached, we can complete the process of closing the account and send you what the balance to another Wallet Address.

Mark Karpeles

February 26th 2014

unquote - -----
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March 01, 2014, 10:40:58 AM

It is easy to spoof the "From" header, so even I can send you email from

Don't ever open the attachment. This is a known SCAM email, and it has a trojan to steal any wallets on the computer. Take care!
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March 01, 2014, 11:04:56 AM

Yeah, it's incredibly unlikely that any legitimate requests from MtGox related to account closure would be "signed" by Mark anyway.  It's much more likely that they'd come from MtGox Support.

There've been heaps of MtGox phishing scams going on over the last few weeks, apart from anything else.  Normal precautions apply.  Don't open attachments you're not expecting even if they appear to come from a trusted source.  Don't click on links in emails purporting to be from legitimate businesses.  Keep your virus and malware detection programmes up to date and scan everything if you're not using a client which automatically scans emails and attachments.

All I can say is that this is Bitcoin. I don't believe it until I see six confirmations.
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