Tickets 177620/177701 PLEASE REPLY ASAP!

[hamed_penning]

Ticket 177620
Ticket 177701
PLEASE REPLY ASAP!

Hello,

Yesterday I deposited an amount from my bank account into my account at Bitpanda via Sofortüberweisung. Then I received a confirmation email, after which my account was inactive for no reason. I'm really outraged because that's why I used Sofort Überweisung to make it quick. I immediately wrote to the support, but so far received no answer. Unfortunately, I now have a suspicion that everything is no clean here. I desperately want to either get my money back or that my account is active again.

Best regards,
Hammed Penning

[jhenfelipe]

It hasn't been that long, be patient and just wait for their reply.
Btw, they have an account here, which is active answering customer queries. So, another option for you is to post your concern in their: Official BitPanda Support Thread : https://bitcointalk.org/index.php?topic=1680230.0

EDIT: by checking the last page of the thread, I saw that you did post there and BitPanda already replied (check back just in case you haven't seen it yet)