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Author Topic: Yobit to Yobit Does Not Completed Transfer  (Read 122 times)
resmitatiler (OP)
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September 07, 2018, 08:19:16 PM
 #1

Hello All,

I send to Yobit.net an e-mail on Yobit.net Support tab but there is no answer months and months passed. The post was that:


Dears,

I confirmed 0.20552147 ETH at 2018-05-09 23:11:34 to my new Yobit account but unfortunately I has not been completed even
https://etherscan.io/address/0x0b7c77e1a303ff82798e12f6dfa33660433c7792 says it completed. It has been 7 days and I can not see my ETH transfered. Please check the issue? When I click to withdrawal appearing a popup and written there this number.

0xfa1f658e83d69b7015e43c360fef10b422ff51a1dbac3f658f99d0f2e3b55a7a

Regards.


Yobit does not completed this transfer even I sent a post them. Please help me to contact them to solve it.

Thanks for helping.
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sase007
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September 07, 2018, 08:38:16 PM
 #2

We can't really do anything to help here.
I would suggest sending them another email or try to threeappaten legal action or something. Although, your coins might be gone. They do update wallets every so often, is the address still listed when you hit deposit on that specific account. It seems scammy that they haven't put the transaction on already although they are charging extortionate fees when you want to withdraw.
magneto
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September 07, 2018, 11:47:33 PM
Last edit: September 11, 2018, 11:33:03 PM by magneto
 #3

Hello All,

I send to Yobit.net an e-mail on Yobit.net Support tab but there is no answer months and months passed. The post was that:


Dears,

I confirmed 0.20552147 ETH at 2018-05-09 23:11:34 to my new Yobit account but unfortunately I has not been completed even
https://etherscan.io/address/0x0b7c77e1a303ff82798e12f6dfa33660433c7792 says it completed. It has been 7 days and I can not see my ETH transfered. Please check the issue? When I click to withdrawal appearing a popup and written there this number.

0xfa1f658e83d69b7015e43c360fef10b422ff51a1dbac3f658f99d0f2e3b55a7a

Regards.


Yobit does not completed this transfer even I sent a post them. Please help me to contact them to solve it.

Thanks for helping.

You just have to keep messaging them and their shitty support team.

Other than that there is nothing else you can do - you chose to use yobit voluntarily, which has been known to have extremely bad customer support in general as well as tons of issues with their automated deposits and withdrawals.

Check that whether or not you've accidentally withdrew to the wrong wallet or address, like to the ETC wallet or something like that. I don't think this is a likely thing, though. If you did however, then the chances of you getting your funds are slim. If not, again, keep on opening new tickets, and just be patient. All you can do at the moment, as yobit is unregulated and extremely shady.
bhadz
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September 08, 2018, 06:48:58 AM
 #4

The only help that we can give you hear is advise you on what you can do while contacting them. Any means of contact to their support, contact them. They have been known to be one of the slowest exchange to give answer to any support. I saw that many has been pissed off to them but there are people that are satisfied to their exchange. You have no option but to never stop contacting them. Have you tried chatting the chat box mod named dominik?

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timerland
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September 11, 2018, 11:25:37 PM
 #5

Hello All,

I send to Yobit.net an e-mail on Yobit.net Support tab but there is no answer months and months passed. The post was that:


Dears,

I confirmed 0.20552147 ETH at 2018-05-09 23:11:34 to my new Yobit account but unfortunately I has not been completed even
https://etherscan.io/address/0x0b7c77e1a303ff82798e12f6dfa33660433c7792 says it completed. It has been 7 days and I can not see my ETH transfered. Please check the issue? When I click to withdrawal appearing a popup and written there this number.

0xfa1f658e83d69b7015e43c360fef10b422ff51a1dbac3f658f99d0f2e3b55a7a

Regards.


Yobit does not completed this transfer even I sent a post them. Please help me to contact them to solve it.

Thanks for helping.

Are there any updates on this issue?

I mean it's not surprising at all that yobit has another issue with their withdrawal system, because Yobit has historically done these things for a living, basically. Their customer support is complete BS as well, which means that you're unlikely to see a response any time soon. I suspect that they are either having solvency issues, or simply are manually reviewing your withdrawal request.

Usually in these cases you'll just have to wait, until someone in the support helps you. More probably, they are going to continue to ignore you until the problem solves itself in the background without any updates. Do keep the community up to date with the issue.

Smiley
resmitatiler (OP)
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September 15, 2018, 10:26:56 PM
 #6

Hello All,

I send to Yobit.net an e-mail on Yobit.net Support tab but there is no answer months and months passed. The post was that:


Dears,

I confirmed 0.20552147 ETH at 2018-05-09 23:11:34 to my new Yobit account but unfortunately I has not been completed even
https://etherscan.io/address/0x0b7c77e1a303ff82798e12f6dfa33660433c7792 says it completed. It has been 7 days and I can not see my ETH transfered. Please check the issue? When I click to withdrawal appearing a popup and written there this number.

0xfa1f658e83d69b7015e43c360fef10b422ff51a1dbac3f658f99d0f2e3b55a7a

Regards.


Yobit does not completed this transfer even I sent a post them. Please help me to contact them to solve it.

Thanks for helping.

Are there any updates on this issue?

I mean it's not surprising at all that yobit has another issue with their withdrawal system, because Yobit has historically done these things for a living, basically. Their customer support is complete BS as well, which means that you're unlikely to see a response any time soon. I suspect that they are either having solvency issues, or simply are manually reviewing your withdrawal request.

Usually in these cases you'll just have to wait, until someone in the support helps you. More probably, they are going to continue to ignore you until the problem solves itself in the background without any updates. Do keep the community up to date with the issue.

Thank you for all your support messages. I am still waiting for customer support guys to resolve this issue. I will keep to send mail yobit till resolve it and I am gonna share with other coins communities.

Thanks for all again and please advise me if there is any different way.
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