A quick note for anyone posting about an account or payment issue here: be careful with the private messages that follow.
Someone replying immediately, using our logo and knowing the details of your problem may simply have read your public post.
If they offer to unlock a transfer for a fee, ask you to move money to a safe wallet, or request a live 2FA code, stop there.
Open the Quppy app or type the official site address yourself and use the support channel listed there. Don’t use the link supplied by the person you’re trying to verify.
You can discuss a problem publicly without making your account details public too.
