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Author Topic: mBit Casino | 24/7 Live Dealers, 250+ Games and growing, Chat Support, Licensed  (Read 15279 times)
DiamondCardz
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November 10, 2015, 09:42:12 PM
 #141

Ok so they said that the bonus expired even though in my account it said that the bonus was valid for 30 days. What they said was this:

So when we first implemented the bonus, the IT team had made a mistake. They put the expiration date as 30 days like they do with all bonuses but we had originally intended it to be just a 48 hour promo. While you may have checked and saw that you had ages left on your bonus, it wasn't intended to last that long and was changed to a shorter expiration date as originally intended

They then said that the email sent was clear that it would only last 48 hours. What the email actually said was: bonus you can claim in the next 48 hours.

They cancelled my bonus after 72 hours so all is unclear here.

I had checked my account just before my money disappeared and I still had the 30 day validity for the bonus

I should have my BTC's returned because an error by your IT department is not my fault.

You're not wrong, if they stated that it was 30 days long originally it is kind of dirty to quickly change it to 48 hours, though you seem to have kind of blurred the line between real BTC and bonus BTC here. They should have at the very least notified you in advance about it.

BA Computer Science, University of Oxford
Dissertation was about threat modelling on distributed ledgers.
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mBit Casino (OP)
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November 16, 2015, 04:50:11 PM
 #142

Hi everyone,

We were able to resolve the complaint of this player by reactivating the bonus that expired too early due to a technical glitch. We apologize for the inconvenience caused. Please know that our live chat girls are online 24/7 to assist you at any time.

Roxana
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November 24, 2015, 08:28:31 PM
 #143

Hello, Sorry for not replying earlier. They dealt with it very well and refunded the bonus. I won and was paid. Their support here were excellent and so were their live help.
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November 24, 2015, 08:45:52 PM
 #144

i Love your site I will try it out!
adress MBITcasino : 13zTE45b1fAEvG5uiijSHWvcqvwoFuBi6M
username : rianwarcil

thanks before  Wink
WalkerIVIV
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November 26, 2015, 11:05:22 PM
 #145

BE WARNED -> SCAM SITE <-


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November 27, 2015, 04:53:25 PM
 #146

BE WARNED -> SCAM SITE <-

Do you have any proofs of what you are saying about this site? Or maybe you have a bad experience in this site?

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WalkerIVIV
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November 27, 2015, 07:46:43 PM
 #147

BE WARNED -> SCAM SITE <-

Do you have any proofs of what you are saying about this site? Or maybe you have a bad experience in this site?

Yes I have proofs.. they have taken money with any kind of excuse ( that was not becouse of playing - they have taken it).

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November 27, 2015, 09:24:13 PM
 #148

Live dealers, I never thought btc gambling would come this far Smiley
patt0
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January 30, 2016, 08:36:37 PM
 #149

Hello, is your roulette provably fair? Also about the french roulette, which is the rule that is used, is it the "en prison" or the "la partage" rule.
I would also like to know if you have french roulette on your live casino feature.

Thanks

Alley
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February 04, 2016, 09:18:31 PM
 #150

Very professional and fun site.  I just hope people don't get fooled by the deposit bonus.  I deposited 400mbits and got a 440mbit bonus but I need to wager 14,000 mbits before I can make a withdraw.  Everybody will lose before you hit that point.  But I understand you can't just let people sign up and withdraw.

I wanted to bet on the Superbowl so I had to forfeit the bonus because you can only bet real money not bonus money.  But even then it wouldn't let me bet saying the odds have changed bet not placed.  Support just said try again later.  But after 30 min still cannot place bet.
ZipEyes
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February 10, 2016, 05:02:43 PM
 #151

Casino looks great but they have really big problems with it at least for now. I'm not sure if I were just having bad timing or something because their site tells me that they are under maintenance..even live support tells its over and everything should work.

Well, made my first deposit, got first time bonus (which is bad because you have to wager it billion times...) anyways, im used to that from normal casinos..

They have a lot games, even "good" ones from big game developers.

When i started to search their games i figured that maybe 5% of all games works for me. I started play yesterday. Site tells me they are under maintenance, support tells they are not. Some games work (shitty ones) others not.

Continued playing today because i was wondering if they really are under maintenance, but exactly same situation, only 5% of all games work... and overall everything is slow.

Bad experience for me, wont deposit again. Interested of if they were really having problems with site or was it normal...



Bitrated user: Hyp0crit.
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April 23, 2016, 06:39:12 PM
 #152

I registered on this casino today to claim no deposit bonus code which was invalid instead of no deposit bonus they credited my account with 25 free spins on Fruit Zen.
I won 0.014 and had to wager 0.6 to request withdraw, I had 0.11 left after completing wagering requirement and requested withdraw.
Instead of withdraw confirmation email they have sent me email where they request my personal documents such as passport, electricity bill and IP address to verify my account.
After talking with their customer support they have said I am not suspected of having multiple accounts and KYC is usual procedure for BTC withdrawals.

I recommend you to not play there since they are not anonymous casino and if you win they will request you to go through KYC verification procedure even for 1mBTC.

I closed my account there and wont play again.

spyrosc200
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May 07, 2016, 03:22:40 PM
 #153

Anyone has opinion about their limits in sportsbook site? So far i used cloudbet (limits ok for me, average bet 0.5btc) but seen  that mbit sportsbook has almost all soccer games either pregame or live.

Also, since i don't care to send documents for verification, anyone know is neteller is available option for deposit/withdrawal in mbit casino? Seen they have neteller/skrill as a deposit option but when you click at deposit you only see bitcoin deposit option
teddybeer
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June 07, 2016, 03:55:33 PM
 #154

This is damn scam, win chances is like 10 to 90 percent, dont fall in to this money smahsers casino, stay away from it.
teddybeer
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June 08, 2016, 02:20:52 PM
 #155

They banned my account right before bonus for bes to be completed tomorrow.

Fucking scammers,
Guys stay away from this casino
philiveyjr
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September 20, 2016, 09:41:55 AM
 #156

@mbit could you comment on the accusations on this thread and also another thread in the scam accusations.
https://bitcointalk.org/index.php?topic=1621481

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September 20, 2016, 01:27:34 PM
 #157

They banned my account right before bonus for bes to be completed tomorrow.

Fucking scammers,
Guys stay away from this casino

There are also many scam accsations, this site is rogue and suspicious now, don't bet here.

mrmario13
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September 20, 2016, 02:14:20 PM
 #158

What`s the average payout of your slot games?
Lucky7btc
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April 15, 2017, 11:34:20 PM
 #159

STAY AWAY!!! MBIT voided my winnings stating I bet over .025 btc max bet rule. I tried to explain to CS agent Danielle that the terms states .025 is for FREE SPIN bonuses and NOT deposit bonuses as seen here.

Bonus Terms & Conditions
Free Spins


1. Bonus Redemption: Make a minimum deposit of 50 mBTC and the free spins bonus will be added automatically.

If your bonus is not applied automatically, please contact us via live support. One bonus per person, per account, per IP address is allowed. Players may not create duplicate accounts.

2. Free spins bonus advertised in this promotion will be added in installments of 25 free spins every day starting from the next day after your first deposit until all the advertised free spins are granted. Free spins bonus will expire if not activated within 24 hours after it has been credited. Any expired bonus can't be re-activated or added back to players account.

2.a. Players who are making ten (10) or more deposits when there is a bonus available will risk having their winnings from the bonus confiscated and being left with the initial deposited amount of the bonus in question. Players who make 10 deposits in a row to the casino and trigger a bonus on all of those will risk forfeiting any winnings stemming from the bonus.

A minimum of one (1) bonus-free deposit must be made before a player can attempt to make 5 consecutive withdrawals with money stemming from a bonus/promotion. The amount of the bonus-free deposit has a minimum equating to the average amount of the previous deposits where a bonus was unlocked.

3. Players will receive free spins that can be completed in the following games: Boomanji and Fruit Zen

4. Deposits can only be made in Bitcoin.

5. The freespins win must be wagered 40 times to meet the wager requirements for withdrawal.

In other words, your wager must be 40x your earnings from the free spins themselves. If you win 1 mBTC during your 100 free spins, you must wager 40 mBTC after this point to be eligible for withdrawal..

6. Player can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that while playing with a bonus, the real money balance gets exhausted first.

7. All deposit and free spin bonuses will expire after 14 days.

7.a. Upon the expiry of the bonus, all bonus funds and related winnings will be forfeited

8. When betting, placed bets are deducted from the player’s real money balance. However, if no real money balance is available, the bet placed will be deducted from the player’s bonus balance.

9. Until the play through requirements have been met, the maximum bet that can be placed is 0.025 BTC. This includes double up wagers after the game round has been completed. For example: wagering winnings from X game round on red/black.

10. Please request your bonus by contacting live chat or email right before making your deposit, or right after, but before playing with the deposit.

11. Only one bonus can be claimed at a time. Deposit related bonuses cannot be "stacked". mBit management reserve the right to void any bonuses and/or winnings obtained by fraudulent behaviour.

12. Free spins or bonus rounds gained while playing with bonus money should not be played after bonus is wagered, lost or forfeited.

Deposit Bonuses

1. Unless specified otherwise, deposit bonuses are not offered automatically, but upon request. A player needs to contact the casino using the Live Chat system (“Claim Your Bonus Here” button, on the lower right side of the page), or by creating a support ticket (“Leave an Inquiry Here” button, on the lower right side of the page) if the Live Chat operators are offline, and request the deposit bonus.

2. Deposit bonuses need to be claimed right after making a deposit, but BEFORE placing any bet. If a player fails to meet this requirement, he may not be eligible for said bonus.

3. When no Live Chat operators are online, bonus requests are honored based on the timestamps. This means that a player will still be eligible for the deposit bonus, even if his balance is no longer live at the time the request is processed, if he made the request in accordance with our rules (after making a deposit, but prior to playing).

4. Any bonus and winnings will be forfeited if a player has an active bonus and moves after winning from low weighted games like table games, to high weighted games like slots (or first bets high and then low with a stake not in proportion to the balance) for the sole purpose of completing wagering requirements. This will be judged at the sole discretion of the casino after reviewing the gameplay. This type of activity may lead to permanent closure of the account and will also lead to a permanent exclusion of our VIP program where all credited points are forfeited.


Wagering Requirements


1. Winnings from any casino bonus will become a part of the real money balance only after having wagered the value of the bonus 35 times. For example: If a player received 10 mBTC bonus he will need to wager 350 mBTC before any winnings and the bonus will become part of the real money balance.

2. Before being able to make a withdrawal players must wager the bonus amount a minimum of 35 times, unless otherwise stated in the promotional material.

She apparently can't read or don't understand the very terms on their own casino website.
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April 15, 2017, 11:42:07 PM
Last edit: April 19, 2017, 01:22:31 PM by game-protect
 #160

Relax, they are fully regulated!  Cheesy

Quote from: mBitCasino website
Direx N.V. is fully licensed and regulated by Antillephone N.V.
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