+1 for a bit of communication probs via the website in early January. BUT you can always get a hold of them in #coinabul on the freenode IRC network.
We're also available via PM on the forums, PM via Reddit, emails, we also have U.S. domestic phone numbers and international phone numbers.
We try to be as accessible as possible, if you have another preferred form of communication, let me know!
P.S. We're upgrading our mail servers to stop the communication problem.