I signed up and paid for a hostgator plan. They wanted me to send in two pieces of ID which I did. Just becuase of the domain name, the fraud department contacted me asking the following:
Due to the domain crypago.com, we feel your website may be in violation of our Terms of Service. Please review our Terms of Service here: http://www.hostgator.com/tos/tos.php and http://www.hostgator.com/tos/acceptable-use-policy.
To expedite your account setup, please respond to this email with a description of your intended site content.
In addition please answer the questions below:
1. Is the site is going to be used as a BitCoin "wallet" or public ledger
2. Is the site is going to be used for cryptocurrency or Bitcoin mining, storing, sale or currency exchange of Cryptocurrency?
3. Does the site involve currency exchange transactions?
We apologize for any inconveniences that may result from this process, but we want to ensure that our HostGator is able to accommodate your hosting needs.
Thank you for your cooperation and understanding.
Best regards,
Doretha J.
Fraud Analyst
Fraud Prevention Department Then just hours later, before I even had a chance to respond they send me this:
hostgator.com refunded $142.77 USD from your purchase on September 9, 2018.They refunded my money and refused me service. Talk about ignorance and prejudice. Does anyone know of a hosting company that's crypto friendly? Thanks in advance.
If you want an honest opinion, they have only acted in good faith and that's how business should be run. Have you witnessed a crypto exchange site, that would deny you access to your own funds because of some ID verification, or any flimsy excuse they could come up without even giving you the option to respond. They even have the courtesy to ask you to provide responses to certain questions before refunding you. I guess the reason they refunded is because there must have been a timeline they expect response from you in which they didn't.
Its really not about hating bitcoin or crypto. Its about their own business and policy which they hold dear. The policy might change tomorrow, but as at now, that is what they have to comply with. Its not out of place for companies to behave that way at this time as the uncertainties is much for them as no business owner would want to start having issues with regulatory bodies because of some few dollars.
