My phonenumber is blocked due to circumstances: no access to my wallet

[Philpar]

Hi,

Can someone give me some tips? I always did my transactions with a specific phone number and now the phone provider  has blocked my number for always because of circumstances. Is there another way to have access to my wallet? Can I have access to the wallet with another phone number?

thanks!

[1714060259]

1714060259

[1714060259]

1714060259

[LoyceV]

You'll need to give a bit more information than this. The minimum we need to know to be able to help is which wallet you use.

[aleksej996]

Bitcoin has nothing to do with phone numbers.

Chances are you never owned any bitcoins in the first place, you never had a wallet, you maybe used a service that promises that it will hold bitcoins for you, in which case you need to contact them and complain about it.

In future keep in mind that if you really own bitcoins, you and only you will be in control of them and private keys associated with them.
If you need anybody's or anything's permission to access your private keys with your password at any point in time, you don't have any bitcoins.

This is a wrong board to discuss this since this has nothing to do with Bitcoin Core or Bitcoin in general.

[LeGaulois]

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can not have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

[TryNinja]

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

Have you tried to use an open source software/app like WinApp (for Windows) or andOTP (for Android)?

Both of them are open source, doesn't require an internet connection, doesn't store anything in any third-party server and let you make backups.

[HeRetiK]

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can not have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

OP is apparently using text message based 2FA though (as opposed to OTP / app based 2FA), which is both less secure and puts you at the mercy of your mobile provider (as experienced by OP).

App based 2FA usually allows you to keep a separate backup of your 2FA key and can be used via a variety of apps (as mentioned by TryNinja). Especially in crypto I wouldn't dare relying solely on a password, if I could I'd use 2FA for BCT as well :X

[Chris!]

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can not have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

That's poor logic. 2FA should be mandatory on every CEX no matter what. Not being educated isn't a good enough excuse anymore. Reputable exchanges aren't letting newbs take risks that they shouldn't. If they offer SMS 2FA then they aren't secure anyway and should be avoided. Google "sim port hack".

Buy a physical key like a Yubikey. If you get malware your randomly generated 120 character password won't save you, but a physical OTP device will. It's 100% reliant on you and not your device turning on or your phone carrier keeping your account active.


OP you really need to explain what you're trying to say. If you physically have your phone and you held bitcoins on it then you still have the same information whether you paid your bill "circumstances" happened or not.

[Strufmbae]

OP is literally using an exchange site that supports a wallet which can request pay out through remittance, and when logging in it requires a gmail account or a phone number, for 2fa authentication code, maybe the problem is   he is sending a specific amount to a certain phone number which is connected to the wallet he wants to send. 

I am using an exchange wallet that has this kind of process when transacting via phone number. Coins.ph

[vit05]

His 2fa is by SMS. This is more common than some people want to believe. The simple and quick answer before frightening the Op so that he never again uses Bitcoin, is that this subject is of exclusive competence of the exchange that he used. He has to contact the support and explain the situation. They will probably ask a series of questions that the op will have to answer correctly.

After that, OP, please search more about how Bitcoin works. You just need to download a wallet like Electrum and use it. Never leave your Bitcoins in an exchange so you do not risk losing everything.

[buwaytress]

Doesn't look good, if 2fa was required to access, it's very likely OP's on a web service wallet, but anyway, more than enough advice to go on.

1. Recover wallet if possible (if you have seed or private key).
2. Get your phone fixed. Probably easier if you don't have (1). Pay your bill, recover the number. Phone companies can do that easy.

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can not have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

That's poor logic. 2FA should be mandatory on every CEX no matter what. Not being educated isn't a good enough excuse anymore. Reputable exchanges aren't letting newbs take risks that they shouldn't. If they offer SMS 2FA then they aren't secure anyway and should be avoided. Google "sim port hack".

Buy a physical key like a Yubikey. If you get malware your randomly generated 120 character password won't save you, but a physical OTP device will. It's 100% reliant on you and not your device turning on or your phone carrier keeping your account active.


OP you really need to explain what you're trying to say. If you physically have your phone and you held bitcoins on it then you still have the same information whether you paid your bill "circumstances" happened or not.

I actually don't like 2FA either but I do use it to protect funds, and agree it has to be minimum standard now. And yes, SMS verification is not only less secure, it's almost certain to be unreliable at some point.

LeGaulois, maybe a suggestion. Use Google Authenticator now, and install the extension, so you're not device-dependent for 2fa. If you lose a phone/device, you just "restore" my google. Yes, this means Google is your single point of failure, but if the only way to get into that is already hot-wired into memory, you're ok. Methinks that if I'm tied to a chair and forced to give up a password, I already did better than having them access my device.

[LeGaulois]

The main reason why I don't use 2FA, I don't want to be dependent on a 3rd party to be able to log in somewhere. If I can not have a full control over the 2FA, ok, otherwise nope. And if the site doesn't give the choice I simply don't use it and switch to something else. Binance is a good example, you're forced to use 2FA or you are not able to transfer out anything, no problem, there are plenty of exchanges to use instead

@OP, your only hope is what @ETFbitcoin posted above. good luck ^^

That's poor logic. 2FA should be mandatory on every CEX no matter what. Not being educated isn't a good enough excuse anymore. Reputable exchanges aren't letting newbs take risks that they shouldn't. If they offer SMS 2FA then they aren't secure anyway and should be avoided. Google "sim port hack".

Buy a physical key like a Yubikey. If you get malware your randomly generated 120 character password won't save you, but a physical OTP device will. It's 100% reliant on you and not your device turning on or your phone carrier keeping your account active.


OP you really need to explain what you're trying to say. If you physically have your phone and you held bitcoins on it then you still have the same information whether you paid your bill "circumstances" happened or not.

Well, it depends...

Who is locked from using his account=>@OP
Who is fine without => Me
 

[Kakmakr]

Most wallets providers give you a Seed, when you install the wallet for the first time. You can use that Seed to recover the wallet or to restore it. Would it be possible for you to contact the wallet provider and then asking them if they can provide you with a method to restore your wallet, if the 2FA is problematic?

You might have configured the wallet with a secret question or some email address that linked you to that wallet. They can change the 2FA to send the OTP to your email address provided and not to your phone.  

[Theb]

Are you talking about 2fa verification on your wallet? Most likely you are using a 3rd party wallet provider and 2fa for them could either be via text or via email response which either of the two. Some 3rd party wallet providers offer you a chance to choose either one of the options if the main one isn't accessible anymore, but if your 3rd party wallet provider has no option like that you can always try to contact them on your own with their provided contact numbers and if ever their telephone number if they have one.

[bob123]

That's poor logic. 2FA should be mandatory on every CEX no matter what.

I heavily disagree with that.

2FA's whole purpose is to be a second layer of security in case of the password getting leaked.

A user with security in mind and a password which does not composed of the name of a pet + 123, does not need 2FA at all.
If the password is secure AND one can somehow 'guarantee' that their system will stay safe, 2FA is no way necessary.


Regarding 2FA as mandatory is a wrong approach. 2FA won't help you if you are doing everything without security in mind.
I agree with 2FA as a second layer being more tough to hack into, but it is BY FAR not impossible.

[stomachgrowls]

Bitcoin has nothing to do with phone numbers.

Chances are you never owned any bitcoins in the first place, you never had a wallet, you maybe used a service that promises that it will hold bitcoins for you, in which case you need to contact them and complain about it.

In future keep in mind that if you really own bitcoins, you and only you will be in control of them and private keys associated with them.
If you need anybody's or anything's permission to access your private keys with your password at any point in time, you don't have any bitcoins.

This is a wrong board to discuss this since this has nothing to do with Bitcoin Core or Bitcoin in general.

People should always have that time to research things up on which wallet would really be considered as a private one or completely owned by you.Most newbies or just jump in into crypto do really easily fall on believing into those services that do offer storage for their own coins without even knowing on the risk behind it since they dont really own those coins being stored on that wallet.Sooner or later they would realize that they made a big mistake on their lives when they realize that they do lose out money and just reading up on OP maybe he doesnt have the access of his 2fa codes and wont able to access either an exchange account or 3rd party wallet provider.

[Chris!]

Well, it depends...

Who is locked from using his account=>@OP
Who is fine without => Me
 

Great, and I don't have any alligators in my backyard because the alligator replant is working like a charm.

As with anything in tech, if you have a backup your pain will be greatly reduced when the shit hits the fan. Any device can get lost, stolen or broken, but that doesn't mean you shouldn't use them.

If someone steals your laptop with your hot wallet on it and there's no 2FA, they're gone. If someone steals my laptop, they just stole themselves a 5 year old laptop. Congrats. I'll import my backed up keys and my life goes on.

Edit: oh and your online banking, Amazon account and Facebook were all logged in. The attacker now has a full list of your friends/family, all of your banking details , your bitcoin wallets and your address. I sure hope they're a friendly criminal and not one of those nasty ones.

That's poor logic. 2FA should be mandatory on every CEX no matter what.

I heavily disagree with that.

2FA's whole purpose is to be a second layer of security in case of the password getting leaked.

A user with security in mind and a password which does not composed of the name of a pet + 123, does not need 2FA at all.
If the password is secure AND one can somehow 'guarantee' that their system will stay safe, 2FA is no way necessary.


Regarding 2FA as mandatory is a wrong approach. 2FA won't help you if you are doing everything without security in mind.
I agree with 2FA as a second layer being more tough to hack into, but it is BY FAR not impossible.

That's one purpose. Another purpose would be so that no one can log into my account unless they have my physical key. That takes care of "the internet" as an attack vector and my ultra long random password will take care of brute force attacks.

Also, how many people out there can "'guarantee' that their system will stay safe"? If I said 1% of the population I would be grossly overestimating.

There is no downside to offering 2FA. (No - the extra 10 seconds it takes for you to log in is not a downside).

For those that are interested, Google uses physical security keys just like any other security conscious company. If your company doesn't and you're dealing with sensitive data, you may want to nudge them in this direction. https://www.extremetech.com/computing/274067-google-eliminated-phishing-by-giving-all-85000-employees-usb-security-keys

[LeGaulois]

@Chris
I can give you my bank account details to log in, you won't be able to do anything with (other than moving funds from the 1 st account to the 2nd internal account) since you don't have the private keys. I checked the 4 different banks I'm using and guess what, none has 2FA.

Most server systems log you out after XX minutes of inactivity (if not before once you close the tab) And your sessions are cleaned when you clean your system (ccleaner, etc..) which almost everyone does it daily, bi-weekly. So anyone can steal a laptop but won't be able to do a lot with. Also while he will try to use another internet connection, sessions won't be active

[jackg]

@Chris
I can give you my bank account details to log in, you won't be able to do anything with (other than moving funds from the 1 st account to the 2nd internal account) since you don't have the private keys. I checked the 4 different banks I'm using and guess what, none has 2FA.

My bank uses 2FA?

I could give you my login details but all you can do is send money to my escrow account (which will then be released back to me anyway) or send it to my sister (which will likewise be sent back to me)...

@OP, the "circumstances" sounds odd for which you have your phone number blocked, unless you can go into more detail about it I won't offer any help - if your phone provider blocked you for using your phone to do something illegal to directly and explicity do something such as harm another then I have no reason to help.