bither help

[ben19850]

i had bither crash the other day i opened up files moved to another computer i can see my bitcoins in adddress but cant send i says waiting to confirm i have phrase password ect but nothing working

bither support is now ignoring me

[1714028444]

1714028444

[1714028444]

1714028444

[1714028444]

1714028444

[LoyceV]

i says waiting to confirm

If you enter your address(es) (NOT your private key!) in a block explorer, does it show a confirmed or unconfirmed transaction?

[ben19850]

it say transition not found the funds just sit in the wallet

  bither says if you have your phrase then you can get to your wallet

and are now ignoring me

i still have files on a computer what can i do

can i import the wallet somewhere else

[Rath_]

can i import the wallet somewhere else

Yes, you can. If you have your 12 or 24 word seed then you can use some other software, for example, Electrum. Here you can find a tutorial on how to do it. Note that the latest version might ask you which type of address you were using. It could be legacy (1...), nested-segwit (3...) or native segwit (bc1...). It looks like bither doesn't support SegWit so you have to select legacy type of address while importing your seed.

[ben19850]

ok i think i know whats happend bither has crashed and overwriten and put a new wallet over the top im trying a deepscan to recover file basic wallet but is there any thing else i can do?
i have the old wallet address
phrase
password

i have a bither backup but it dosnt seem to work if i put the address in i see the old wallet but it dosnt confirm the coins also trying to load it into the bither app ios just crashes it

[jhenfelipe]

i have a bither backup but it dosnt seem to work if i put the address in

Did you import your seed properly? In your iOS for example, you should go to Settings > Advanced Options > Import Private Key. There will be 2 options, 1. import the private key (text) and 2. import the account phrase. Since you have the phrase you should choose option 2, then let it sync until all your transactions become visible in the history.

Btw, make sure you have the latest version of the app (iOS v1.8.5).

[BitMaxz]

ok i think i know whats happend bither has crashed and overwriten and put a new wallet over the top im trying a deepscan to recover file basic wallet but is there any thing else i can do?
i have the old wallet address
phrase
password

i have a bither backup but it dosnt seem to work if i put the address in i see the old wallet but it dosnt confirm the coins also trying to load it into the bither app ios just crashes it

If you have the phrase you can try to recover it in other wallets like electrum. Let me ask how many words in seed phrase you have?

You can try it with electrum if you had the phrase you can import it and you don't need your password when importing.

Honestly, I don't use this type of wallet it's not well-known wallet but it's listed on bitcoin.org so I advise you to recover it to any trusted wallet like electrum for your bitcoin safe.

[ben19850]

The phrase is 12 words long I know it’s correct because if I move the wallet file
the phrases is correct and the password and the key
because and bring up the wallet with a bit coins in and let me send them but won’t send it to the block chain

I will be getting these coins out ASAP bither support was a total waste of time there just ignoring my requests

I have two private keys but bither says they are invalid but they’re not  it just seems odd that I can transfer the wallet file see the wallet attempt to transfer the coins and everything I have is correct and in line with the back the back up I made

I can’t put the seed into electrum It becomes a watch only wallet

[bob123]

I can’t put the seed into electrum It becomes a watch only wallet

That's unusual. I guess you made a mistake when importing your seed into electrum.

Do it again, but follow this guide accurately. Especially read the 4th step precisely.

As long as you have access to your seed words, you will be able to access your coins.

[ben19850]

Will try asap

If in copy wallet file I can see the bitcoins in list but bither is showing wrong address il get a screen shot up asap

Deepscaning hard drive is giving me nothing because there’s nothing to find

[ben19850]

Will try asap

If in copy wallet file I can see the bitcoins in list but bither is showing wrong address il get a screen shot up asap

Deepscaning hard drive is giving me nothing because there’s nothing to find

thanks all sorted

ive ditched biter because of this

[HCP]

thanks all sorted

What was the actual issue in the end? Was it a derivation path issue?

It might be helpful to others if you explained what you had to do to solve your problem.

[ben19850]

even tho i migrated the bither files/wallet it was no good it would not connect the transaction to the blockchain

i had too use myeletrume and get into the wallet  that way

bither support was usless

[BitMaxz]

even tho i migrated the bither files/wallet it was no good it would not connect the transaction to the blockchain

i had too use myeletrume and get into the wallet  that way

bither support was usless

What was the last step you did?
Did you just import the 2 private keys as you mention above?

Or the seed phrase is working in Electrum?

Did you copy the bither files or wallet and put the files inside the Electrum folder? Just curious how did you make it work for future reference.

[ben19850]

i used the seed phrase Electrum to get into the wallet

copying bither files was usless

[Bitpie Wallet]

Sorry for the late. Because our team members are in China, and you know the GFW, we does not check bitcointalk forum often.

We just release a new version v1.8.6, and it has tuning the performance of importing private keys and reload transaction data.

Another advice: Bitpie Wallet (bitpie.com) is a multi-chain wallet developed by us following bither, which is easier to use,  so we strongly recommend you to use Bitpie instead of Bither.

Find us on:
Website: https://bitpie.com/
https://bither.net/
https://bithd.com/
Telegram: https://t.me/BitpieInternational
Twitter: https://twitter.com/BitpieWallet

[josephdd1]

Try to create a dump file of your wallet. Then import it on a fresh installation, and sweep individual key.
I've faced a siimilar issue when I was trying to set up the cold wallet with bither (not bitpie). Turns out it was a permission error. So try and check the permissions as well.

[Bitpie Wallet]

Try to create a dump file of your wallet. Then import it on a fresh installation, and sweep individual key.
I've faced a siimilar issue when I was trying to set up the cold wallet with bither (not bitpie). Turns out it was a permission error. So try and check the permissions as well.

Could you pls provide the screenshots so as to help us to identify this issue?
If you don't mind, could we talk in a IM like telegram for a quicker communication: telegram group ID:https://t.me/BitpieInternational

[ben19850]

Try to create a dump file of your wallet. Then import it on a fresh installation, and sweep individual key.
I've faced a siimilar issue when I was trying to set up the cold wallet with bither (not bitpie). Turns out it was a permission error. So try and check the permissions as well.

Could you pls provide the screenshots so as to help us to identify this issue?
If you don't mind, could we talk in a IM like telegram for a quicker communication: telegram group ID:https://t.me/BitpieInternational

even tho i migrated the bither files/wallet it was no good it would not connect the transaction to the blockchain

i had too use ***eletrume****= and get into the wallet  that way with the seed backup