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Author Topic: SwC Poker ♣️ BITCOIN POKER 3.0 ♣️ Texas Hold'em✅ PLO✅ MTT✅ ♣️ BBJ🌟 ♣️ BIG BTC🏆  (Read 64961 times)
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fernando_redondo
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September 14, 2019, 12:26:04 AM
Last edit: September 14, 2019, 12:37:17 AM by fernando_redondo
 #761

Bertbert has been the subject of several complaint for many years by mix and pineapple players mainly for this kind of acts and for repeated button steals. Support has always been responsive and has sometimes offered compensation. However, I suggest another way to deal with that sort of behavior : downgrading the krill status of the players who are at fault. It would be a good way to encourage them to behave well.

ps : lol at glitch's reaction.  Grin
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September 14, 2019, 12:40:13 AM
 #762

Bertbert has been the subject of several complaint for many years by mix and pineapple players mainly for this kind of acts and for repeated button steals. Support has always been responsive and has sometimes offered compensation. However, I suggest another way to deal with that sort of behavior : downgrading the krill status of the players who are at fault. It would be a good way to encourage them to behave well.

ps : lol at glitch's reaction.  Grin

Yeah I know, I'm contact with several people who are well aware of his contant angleshooting. Today he seemed to get a little bit scared in that he played me for a tiny bit, and even then he max stalled every single round.

Glitch is by far the most rude and incompetent employee of any company I have ever been in contact with. Him alone would be a direct reason why word of mouth doesn't work for the site and I'm certain he is actively hindering its success.
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September 14, 2019, 01:11:41 PM
 #763

There are those kinds of people who ruin the fun for gambling out of people and there has to be a solution for it. I mean of course everyone has a right to sit on any table they want and sit or leave and do whatever they want however if it becomes a habit and it ruins peoples game play then the response shouldn't be like what glitch has given in the pictures above.

First and foremost its not professional and it definitely doesn't look good on the website, secondly its not resolving anything, if you want to be cocky about something and then solve it easily and tell people like its no big deal and look down on them for not being able to solve it quicker, yet if you provide absolutely no resolve at all then there is no way you can be snob about something you can't even solve.

 
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September 14, 2019, 06:34:47 PM
 #764

Bertbert has been the subject of several complaint for many years by mix and pineapple players mainly for this kind of acts and for repeated button steals. Support has always been responsive and has sometimes offered compensation. However, I suggest another way to deal with that sort of behavior : downgrading the krill status of the players who are at fault. It would be a good way to encourage them to behave well.


+1 I agree there needs to be some sort of oversight to the OFC.

Downgrading their Krill status? Hmmm, interesting.

ps : lol at glitch's reaction.  Grin

His reaction is funny until you realize this is an employee representing a business. This is unacceptable behavior, hopefully he was just having a bad day. We've all been there before! Angry

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September 14, 2019, 06:36:47 PM
 #765



Bert is trolling you.  Pretty successfully I might add.



Unless Bert is following you around and blocking seats (and you're not doing the same thing back to him), I don't have an issue with how Glitch handled it.  Just work something out or keep pissing each other off.  Whatever.  Keep in mind though, every time you bitch about it, Bert wins another troll point, which clearly have value to him.

Cherry picking certain games in a mix would be different.  I would expect support to deal with it directly.
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September 15, 2019, 03:39:22 AM
 #766

No rakeback last 2 days and no explanation. What is going on???
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September 15, 2019, 03:59:40 AM
 #767

Rakeback confirmed not paid in last 24-48 hours, all players will be made whole after we find and fix the issue.

For the issue of regular long time players acting aggressively towards each other and disrupting the game, we hope SwC admins won't have to make management rulings against players because of their angle tactics and game disruption tactics, but if this behavior continues we will start to enforce rulings against offending players.

After software refactor is finished we will make the game rules built in so that this cannot happen. For today we ask players to use basic respect, otherwise we will need to take action to make sure SwC continues to be player-friendly site.

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September 15, 2019, 10:11:19 AM
Last edit: September 15, 2019, 12:25:27 PM by SkyReVo
 #768


For the issue of regular long time players acting aggressively towards each other and disrupting the game, we hope SwC admins won't have to make management rulings against players because of their angle tactics and game disruption tactics, but if this behavior continues we will start to enforce rulings against offending players.


This has been going on for years given other players' statements (months since I've had the problem) - so I ask, what do you mean by "if this behaviour continues"? You're apparently not monitoring your games or else you would've noticed that behavior a long, looong time ago.

Ps: Don't do drugs, kids.
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September 16, 2019, 01:42:07 AM
Last edit: September 16, 2019, 01:57:43 AM by SwC_Poker
 #769

SkyReVo we noticed the behavior. The post is asking long time regular players to stop this, or we will have to make rulings at management decision.

The behavior to sit multiple games to harass a specific player is not allowed.

From this point forward we will police it.

We will code a better software solution to it after refactor.

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September 16, 2019, 12:07:00 PM
 #770

The idea that receiving money or compensation of any kind from a company for a service provided(hi glitch) should enable a person(inherently flawed) to handle every situation presented with grace no matter what, is not an idea that is founded in human reality. 

People should never get into car accidents if they all drive correctly, thus the insurance system is unnecessary.  See? I can make up false realities as well. 

The basic theme here is that if you shit on people, they typically will not react kindly no matter the monetary compensation they receive for services.  Whether or not glitch was justified in his actions in this particular instance is not of concern as the guy has been dealing with an uncensored chatbox full of gamblers for years.  If his reaction to the above situation makes you unhappy with the service he provides,  maybe you could be much more cordial in your approach to him on a daily basis(not just when you want something). 

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September 16, 2019, 04:45:02 PM
 #771

Why not open HU tables for all OFCP variants and for all stakes.  It's more fun playing it HU anyway.  Playing it three handed increases the variance.

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September 16, 2019, 05:01:12 PM
 #772

It's more fun playing it HU anyway.

I really do not agree. 3H is more complex and therefore more interesting. There is no better feeling than sunrunning a 3H game and winning 600 pts in an hour hahaa !

True pineapple players always play 3H.  Cool
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September 17, 2019, 04:30:46 AM
 #773

It's more fun playing it HU anyway.

I really do not agree. 3H is more complex and therefore more interesting. There is no better feeling than sunrunning a 3H game and winning 600 pts in an hour hahaa !

True pineapple players always play 3H.  Cool


I wish I knew this feeling  Cry All my worst sessions come when playing three handed.

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September 17, 2019, 01:33:15 PM
 #774

It's more fun playing it HU anyway.

I really do not agree. 3H is more complex and therefore more interesting. There is no better feeling than sunrunning a 3H game and winning 600 pts in an hour hahaa !

True pineapple players always play 3H.  Cool


Whatever.  The tables are usually never three handed and some players I've seen sit out when it becomes three handed because they wanna play HU.

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September 17, 2019, 03:58:59 PM
 #775

It's more fun playing it HU anyway.

I really do not agree. 3H is more complex and therefore more interesting. There is no better feeling than sunrunning a 3H game and winning 600 pts in an hour hahaa !

True pineapple players always play 3H.  Cool


Whatever.  The tables are usually never three handed and some players I've seen sit out when it becomes three handed because they wanna play HU.

I play three handed all the time.  People are more likely to sit out when it goes from 3 => 2 handed than the other way around.  They have HU tables also.
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September 18, 2019, 01:06:09 PM
 #776

^  Yeah they do now.  But I wish SWC had it available for the one and two point tables as well.  I don't really play that high and I would like to play at the stakes where I won't mind losing.  I'm a small fish.  Lol.

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September 25, 2019, 07:54:13 PM
 #777

twitchyseal whats your name on seals these days?
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September 27, 2019, 03:10:55 AM
 #778

-- 9-26-19 UPDATE --
Team continues with software refactor.
Lethal2all hits 3rd Royal Twitch Bounty.
BIG BTC on Sunday.
SwC continues to pay network fee for withdrawals. In future change back to player pays.
Wallet team working on fee estimation to target 3 blocks.

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September 29, 2019, 03:50:24 AM
 #779

The Bad Beat Jackpot is back up over 500k




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September 30, 2019, 08:31:02 PM
 #780

Congrats to MintyTaro on winning yesterday's BIG BTC! 190,950 chips!

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