The management of duelbits needs to step forward and address the issues or concerns of their community, this is one of the longest standing casinos on this forum and they should know better, it is true they may likely be hard at work trying to come up with something new, but then, 5, 10 or even 20 minutes isn't too much for someone in the team to spare and reply to users concerns on this thread, little things like this go a long way but some business usually neglect it believing it's not as important.
I realised this peculiarity last month or two that the support in Bitcointalk isn't really active
Though their name represents and shows trust not to mention the impact the campaign manager has made
It wouldn't hurt to see them active
To be sincere, the amount I deposit in any casino is influenced by the activeness of the support on BTT
And the campaign manager.