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Author Topic: Account recoveries are moving again  (Read 20729 times)
CoinLearn_org
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December 30, 2018, 08:23:22 PM
 #41

Great. At last, there is a ray of hope. My request is pending till September 02, 2017. Sent the recovery mail a few minutes ago. Smiley
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CoinLearn_org
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January 06, 2019, 04:47:58 PM
 #42

Great. At last, there is a ray of hope. My request is pending till September 02, 2017. Sent the recovery mail a few minutes ago. Smiley

No response received till date. Any idea how long it might take? Since the new method was in place, have anyone successfully recovered their account till date?
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January 06, 2019, 05:29:03 PM
 #43

No response received till date. Any idea how long it might take? Since the new method was in place, have anyone successfully recovered their account till date?
All we know is that account recoveries are moving , but we don't know exactly at what speed they are going. Just be patient, and if you've provided all the required information needed then it will be recovered eventually.
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January 07, 2019, 10:03:39 AM
Merited by David1996 (1)
 #44

This is really a work to be welcomed. I will be very grateful to you if my account is unlocked. I will be grateful to you very much
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January 07, 2019, 07:19:20 PM
 #45

This is really a work to be welcomed. I will be very grateful to you if my account is unlocked. I will be grateful to you very much

Your account was banned for life for plagiarism so I doubt you'll be getting it back. You are evading your ban as well by posting outside of Meta. Roll Eyes
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January 13, 2019, 07:30:30 PM
 #46

No response received till date. Any idea how long it might take? Since the new method was in place, have anyone successfully recovered their account till date?
All we know is that account recoveries are moving , but we don't know exactly at what speed they are going. Just be patient, and if you've provided all the required information needed then it will be recovered eventually.

I received the following mail.

Code:
Hello,

Thank you for your email. The signed message was successfully verified.
Please note that the email address cannot be restored to a different one other than the original used to register the account. In the situation where that email address was used to create a different account, you will need to change it on the second account as one email address cannot be linked with more than one acount.

Furthermore, we will need you to send us an email from that original email address where you wil also receive further instructions.
Best regards,
Bitcointalk account recovery team

But, I do not remember the original email ID with which my account was registered 5 years ago. Though, I have provided signed message from an address, that was used within one month of account registration.

What am I supposed to do?
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January 13, 2019, 10:31:57 PM
 #47

More entries of queued manual recovery appeared in the seclog:

Code:

    December 27, 2018, 04:25:01 PM - Haymac - manual recovery, previously-queued ownership change completed
    December 24, 2018, 03:25:01 PM - EnricoS - manual recovery, previously-queued ownership change completed
    December 21, 2018, 09:25:01 PM - pooya87 - manual recovery, previously-queued ownership change completed
    December 20, 2018, 03:50:23 PM - Haymac - manual recovery, ownership change queued (completed)
    December 17, 2018, 03:06:02 PM - EnricoS - manual recovery, ownership change queued (completed)
    December 14, 2018, 05:38:26 AM - pooya87 - manual recovery, ownership change queued (completed)
    January 11, 2019, 03:42:34 PM - MemberCount+1 - manual recovery, ownership change queued
    January 11, 2019, 03:36:19 PM - knobson - manual recovery, ownership change queued
    January 10, 2019, 05:14:27 PM - zzaza - manual recovery, ownership change queued
    January 10, 2019, 04:08:14 PM - JeromeTash - manual recovery, ownership change queued
    January 10, 2019, 04:02:14 PM - shidayat8 - manual recovery, ownership change queued
    January 09, 2019, 04:43:21 PM - feryjhie - manual recovery, ownership change queued
    January 09, 2019, 04:17:30 PM - feryjhie - manual recovery, ownership change queued (cancelled)
The recoveries are moving slowly but, at least we are moving Smiley


But, I do not remember the original email ID with which my account was registered 5 years ago. Though, I have provided signed message from an address, that was used within one month of account registration.

What am I supposed to do?

It seems that you have no choice but to remember the original email ID with which your account was registered.

R


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Mr.Spider703
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January 13, 2019, 11:47:34 PM
 #48

appeared in the seclog:

where i can see this seclog?
i waiting 1 year when my old account was unlock
mail send with the signed message
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January 13, 2019, 11:54:29 PM
 #49

But, I do not remember the original email ID with which my account was registered 5 years ago. Though, I have provided signed message from an address, that was used within one month of account registration.

What am I supposed to do?
If they are telling you that you require the original email address then you require the original email address. You can send an email back to see if there's any possibility of proving otherwise, but it seems that the prerequisites are pretty strict in account recoveries. Unfortunately, I imagine the majority of people trying to recover their accounts would have lost their original email address especially if it was made a a few years ago.
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January 14, 2019, 04:22:59 AM
 #50

ok requested on recovery email. I already wait over an year to get it back
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January 14, 2019, 09:10:06 AM
 #51

Exactly one month ago I sent them an email with the signed message. They asked me to email from the email I used to lock the account. I explained them the situation -

1. Yop mail is open access email. That's why I changed the email but random person clicked the link & my account got locked.

2. I signed a message from an unedited address from over 2 years ago. I didn't change the password as well. so it's clear account is not hacked.

3. I am surprised that people who are in charge don't even know how yopmail works.

they replied to me twice but after I explained the situation they are not replying again. I just feel bad that they don't care about their users.
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January 14, 2019, 09:27:44 AM
 #52

Exactly one month ago I sent them an email with the signed message. They asked me to email from the email I used to lock the account. I explained them the situation -

1. Yop mail is open access email. That's why I changed the email but random person clicked the link & my account got locked.

2. I signed a message from an unedited address from over 2 years ago. I didn't change the password as well. so it's clear account is not hacked.

3. I am surprised that people who are in charge don't even know how yopmail works.

they replied to me twice but after I explained the situation they are not replying again. I just feel bad that they don't care about their users.
they replied to you
you are happy, me they not replied
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January 14, 2019, 02:44:19 PM
 #53

We've streamlined our processes, and Cyrus has put together a team for handling these cases, so account recoveries should now be handled at a reasonable pace again. Additionally, we will be somewhat more lenient in recovering accounts without signatures, though signatures often will still be required, depending on the situation.

If you have a locked account, send a new email to the @bitcointalk.org email address given in your "account locked" error message. (The email address changed a few weeks ago.) If you were previously sending messages to me or Cyrus, send a new email to the address here. We might try to go through the backlog of old-process recoveries in the future, but for now you should send new messages.

Sorry for the delay!

Hi Theymos and all the team

just a message to say : Thanks you ,  after many mounth without acess, your new process have help me to recover my account !

i'm very happy for that Smiley Smiley


i have try to send some merit to all people who have support me during this year and half but unfortunatly ihave 0smerit to send

have a good day
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January 14, 2019, 03:03:43 PM
 #54



@Trankil : You see when you want to Smiley.

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January 14, 2019, 03:21:18 PM
 #55

Hi Theymos and all the team

just a message to say : Thanks you ,  after many mounth without acess, your new process have help me to recover my account !

i'm very happy for that Smiley Smiley


i have try to send some merit to all people who have support me during this year and half but unfortunatly ihave 0smerit to send

have a good day
Welcome back! It's great to see that finally people are getting their hacked accounts back. I know frustration that you feel when you can't access your account and when someone else use it . My account was also hacked in past, but I was very lucky to get it back just in few days. Did hacker wasted all of your sMerits? It sucks, but I hope you will earn some Merits eventually. Good luck!

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January 14, 2019, 04:22:19 PM
 #56


Welcome back! It's great to see that finally people are getting their hacked accounts back. I know frustration that you feel when you can't access your account and when someone else use it . My account was also hacked in past, but I was very lucky to get it back just in few days. Did hacker wasted all of your sMerits? It sucks, but I hope you will earn some Merits eventually. Good luck!
i was not hacked, just forgot my passwords, answer sucessfuly to personal question (i was configurate to my account) then locked pending for manual review,  but manual review is manual review, and i think team has not time for do this manual review...

so now its good Wink
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January 14, 2019, 06:31:26 PM
 #57

Hello there!
Excuse me, can i write to this mail recoveries_2019_t727d(@ symbol)bitcointalk.org?
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January 14, 2019, 08:32:21 PM
 #58

Hello there!
Excuse me, can i write to this mail recoveries_2019_t727d(@ symbol)bitcointalk.org?
Most likely, yes. Was your account hacked?

As explained by theymos:
If your account was hacked

Email recoveries_2019_t727d (at) bitcointalk.org, ideally from the account's email address. Include your username and a brief description of the details of how/when the account was hacked. A signature will likely be required (see below).

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January 15, 2019, 04:25:23 PM
 #59

Hello there!
Excuse me, can i write to this mail recoveries_2019_t727d(@ symbol)bitcointalk.org?

Follow the process mentioned here - https://bitcointalk.org/index.php?topic=5089777.0
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January 16, 2019, 05:09:37 AM
 #60

Hello
I email recoveries...@bitcointalk.org from the account's email address and get answer -- We will need you to sign an updated message using the same address.. what does it mean?
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