Cryptopia exchange hacked

[pinoycash]

%15 of their btc seems gone (it says on my btc balance) but because i don't have eth before, i can't see the lost about eth and we all know the biggest hit were there. So anyone who holds any ether on cryptopia can say the % of loss?

Oh, now i saw it:

"
BTC = 14%
LTC = 43%
ETH = 100% "


It was expected, unfortunately.

Hopefully, we don't need to bear those losses. You might have noticed "cryptopia loss marker" in the balances tab. It is denominated in NZD and represents all the coins that you had lost. Cryptopia will refund either the entire amount, or a part of it.

Until all coins has been check and safely secured we are NOT entirely safe of haircut for other coins, Specially the USDT which is until now there's no news about the status of USDT balance of their clients.

[mr.relax]

So lets sum it up:
we dont really know what happenes with the losses , who will pay the damage?
Will there be any compensation for the losses?

How high were the losses really?
On what coins and how much?
How can cryptopia say in the beginning that xy was lost, but now they seem not able to define the losses?
When or will the funds ever be able to withdraw?
We see cryptopia tries to get the exchange back in operation.
But this happenes painful slow and will probably last until end of this year.

Why are withdrawals on already secured coins not enabled.
Its OUR money , not theirs, they play with our money.Thats a crime.

This is not the transparency that we have the right to ask for.
And its not really clear if we will ever be able to withdraw.

Somehow it looks to me as if they only play to gain time.
Or are they really so incredible incompetent?

[pinoycash]

So lets sum it up:
we dont really know what happenes with the losses , who will pay the damage?
Will there be any compensation for the losses?

How high were the losses really?
On what coins and how much?
How can cryptopia say in the beginning that xy was lost, but now they seem not able to define the losses?
When or will the funds ever be able to withdraw?
We see cryptopia tries to get the exchange back in operation.
But this happenes painful slow and will probably last until end of this year.

Why are withdrawals on already secured coins not enabled.
Its OUR money , not theirs, they play with our money.Thats a crime.

This is not the transparency that we have the right to ask for.
And its not really clear if we will ever be able to withdraw.

Somehow it looks to me as if they only play to gain time.
Or are they really so incredible incompetent?

They already know what had been loss but they are hiding behind the police investigation Which is i dont get the point, they can simply post a bitcoin tx details of the hack amount and let the community help in tracking down the hacker. But they choose to rely on the police that don't know anything about blockchain.

Its really painful to see our funds lock inside cryptopia without any assurance that they will allow withdrawal in the near future, What more painful is the way they handle their customers, Acting like they OWN all the money inside their vault specially all those discord moderators that treat all those users that asking for news like garbage and threatens with ban since all question about cryptopia are considered FUD.

[condoras]

They already know what had been loss but they are hiding behind the police investigation Which is i dont get the point, they can simply post a bitcoin tx details of the hack amount and let the community help in tracking down the hacker. But they choose to rely on the police that don't know anything about blockchain.

Its really painful to see our funds lock inside cryptopia without any assurance that they will allow withdrawal in the near future, What more painful is the way they handle their customers, Acting like they OWN all the money inside their vault specially all those discord moderators that treat all those users that asking for news like garbage and threatens with ban since all question about cryptopia are considered FUD.

So at the end, they don't answer at all as they did from the start of this incident. Same old unprofessionalism...
Cryptopia update us when they see fit/like, because nobody(?) can't force them to do it differently.

It's a fact though that if they want to start earning again as exchanger, they will need to activate the wallets faster.

[fapnnap]

man, i just want to withdraw my coins from cryptopia, thats why im checking this thread lol

[SportbetMaster]

hi OP, please can you change the title for this thread?!!
cryptopia did not lose any dollar in this event, everything was paid by the users wallet who trusted these bastards and much more, without even giving any proof about the hack.

[pinoycash]

So at the end, they don't answer at all as they did from the start of this incident. Same old unprofessionalism...
Cryptopia update us when they see fit/like, because nobody(?) can't force them to do it differently.

It's a fact though that if they want to start earning again as exchanger, they will need to activate the wallets faster.

That's how it works with cryptopia, All their customers is at their mercy and everyone has been hoping everyday that they should allow withdrawal for secured coins.

man, i just want to withdraw my coins from cryptopia, thats why im checking this thread lol

Who else not i been active in their discord, twitter, facebook reading all the comments made by their angry customers and none from cryptopia replied or care

[condoras]

That's how it works with cryptopia, All their customers is at their mercy and everyone has been hoping everyday that they should allow withdrawal for secured coins.

Then my guess is that when they activate their "wallets" (and they will at some point), 90% of their clients will withdraw everything.

man, i just want to withdraw my coins from cryptopia, thats why im checking this thread lol

In the way they behave to their customers from the start, i dought that anyone cares for something else.

[Netnox]

That's how it works with cryptopia, All their customers is at their mercy and everyone has been hoping everyday that they should allow withdrawal for secured coins.

Then my guess is that when they activate their "wallets" (and they will at some point), 90% of their clients will withdraw everything.

man, i just want to withdraw my coins from cryptopia, thats why im checking this thread lol

In the way they behave to their customers from the start, i dought that anyone cares for something else.

You need to wait for some more time. They are only around 50% through their hot wallet creation process and the indications are that it may take another 2 months. So hopefully by June, you will be able to withdraw your coins (if everything goes according to the plan). So be patient, and don't think about it too much.

[erikalui]

That's how it works with cryptopia, All their customers is at their mercy and everyone has been hoping everyday that they should allow withdrawal for secured coins.

Then my guess is that when they activate their "wallets" (and they will at some point), 90% of their clients will withdraw everything.

man, i just want to withdraw my coins from cryptopia, thats why im checking this thread lol

In the way they behave to their customers from the start, i dought that anyone cares for something else.

You need to wait for some more time. They are only around 50% through their hot wallet creation process and the indications are that it may take another 2 months. So hopefully by June, you will be able to withdraw your coins (if everything goes according to the plan). So be patient, and don't think about it too much.

And do you know when they will start reimbursing the customers? I got about 26.94410377 CLM coins and they say that 0.00526361 BTC was withdrawn during the hack but the last time I checked the website, the price was more than 0.02 BTC. I don't know if they are lying about the amount that was lost too as I hadn't checked their website for long.

[mr.relax]

Somehow I get the feeling we lost 100% of all coins. I dont believe in the ability and will of cryptopia to enable withdraw and allow any satoshi to go back to us.
Its time to go to a lawyer...

[Netnox]

And do you know when they will start reimbursing the customers? I got about 26.94410377 CLM coins and they say that 0.00526361 BTC was withdrawn during the hack but the last time I checked the website, the price was more than 0.02 BTC. I don't know if they are lying about the amount that was lost too as I hadn't checked their website for long.

Probably by late May or early June. CLM represents the value of the coins that were withdrawn by the hacker from your wallet (in NZ Dollar). You may face a 14% haircut on your Bitcoin holdings in Cryptopia. But don't worry. The remaining 86% is safe and you may be able to withdraw them in approx. 2 months from now. And you may get a part of the remaining 14%, if you chose to exchange the CLM coins to BTC or NZD.

[brother3]

Deposits and Withdrawals enabled for BTC, LTC and DOGE. Hot Wallet is being topped up manually between 9AM-5PM (NZST) Monday-Friday. Withdrawals will not be available outside of these times or on NZ public holidays (Good Friday 19 April, Easter Monday 22 April, ANZAC Day 25 April
https://twitter.com/Cryptopia_NZ/status/1117924287300558848

[condoras]

And do you know when they will start reimbursing the customers? I got about 26.94410377 CLM coins and they say that 0.00526361 BTC was withdrawn during the hack but the last time I checked the website, the price was more than 0.02 BTC. I don't know if they are lying about the amount that was lost too as I hadn't checked their website for long.

Probably by late May or early June. CLM represents the value of the coins that were withdrawn by the hacker from your wallet (in NZ Dollar). You may face a 14% haircut on your Bitcoin holdings in Cryptopia. But don't worry. The remaining 86% is safe and you may be able to withdraw them in approx. 2 months from now. And you may get a part of the remaining 14%, if you chose to exchange the CLM coins to BTC or NZD.

Firstly the haircut effect all the clients/users of Cryptopia with no exeptions. Secondly withdraws for those coins is available from now, if anyone wants to.
As for the CLM tokens, Cryptopia doesn't even make a market. They just credit our accounts and nothing more, at least until now.
Btw a lot of alt coins are still not available due the "hot wallets" fixation...

[erikalui]

Somehow I get the feeling we lost 100% of all coins. I dont believe in the ability and will of cryptopia to enable withdraw and allow any satoshi to go back to us.
Its time to go to a lawyer...

They have enabled BTC withdrawals and are continuously working on other wallet so I guess we need to have patience till then as even hiring a lawyer won't be useful when they have already reported the matter to the police. In such cases, users have to wait for years to get back their money but Cryptopia has been more reliable than other exchanges that just pulled down their website and disappeared. I'm also waiting on withdrawing my altcoins.

[harizen]

Anyone here already got a successful withdrawal by now? (BTC,LTC,Doge)

In such cases, users have to wait for years to get back their money but Cryptopia has been more reliable than other exchanges that just pulled down their website and disappeared. I'm also waiting on withdrawing my altcoins.

Already prepared on that since the day it was hacked. On the bright side, even they left their customers hangings for a brief period of time, at least they showed some progress even at slow phase. Still hoping even at low chances that my altcoins there where not affected by the hacked as it wasn't even mentioned on several reports that released.

[condoras]

Anyone here already got a successful withdrawal by now? (BTC,LTC,Doge)

Yes, i made a BTC withdraw couple hours ago. Still pending but i receive a notification so i'm pretty sure that i will get them soon.

[RivAngE]

Probably by late May or early June. CLM represents the value of the coins that were withdrawn by the hacker from your wallet (in NZ Dollar). You may face a 14% haircut on your Bitcoin holdings in Cryptopia. But don't worry. The remaining 86% is safe and you may be able to withdraw them in approx. 2 months from now. And you may get a part of the remaining 14%, if you chose to exchange the CLM coins to BTC or NZD.

Firstly the haircut effect all the clients/users of Cryptopia with no exeptions. Secondly withdraws for those coins is available from now, if anyone wants to.
As for the CLM tokens, Cryptopia doesn't even make a market. They just credit our accounts and nothing more, at least until now.
Btw a lot of alt coins are still not available due the "hot wallets" fixation...

They are so slow. They probably want to "prove" to their users that their exchange is safe again and they are trustworthy (or rather, fake it) before enabling CLM trading.
Maybe they'll stick a PoS tag on it hoping it'll be made less useless this way.
It's disgusting how they create a new useless token as a form of compensation when they already have their own token called "DOT" which at least has 1 use, that is getting listed in their exchange (https://www.cryptopia.co.nz/CoinListings).

They could have compensated people with DOT but nope, that'd be like sharing the loses with their users, let's instead push all the loses to their customers! Great business tactic.

[mr.relax]

Anyone here already got a successful withdrawal by now? (BTC,LTC,Doge)

Yes I got my BTC out, already last week.
BUT: My Altcoins are not tradeable against BTC and I cannot withdraw.
So since 3 Months they block the money.
Its not only the haircut, but still lack of info and no progress at the altcoins.
They autoclose tickets.
They lie about the (almost nonexistent)progress.
They have no plan to slowly pay the loss-tokens back, not even a promise...

Man, there are people who open a new exchange in less time.

They dont know how to handle things or they dont want to handle them.

I dont believe I will get my altcoins, I think cryptopia will be dead before.
Somehow its a zombie already...

[erikalui]

Anyone here already got a successful withdrawal by now? (BTC,LTC,Doge)

In such cases, users have to wait for years to get back their money but Cryptopia has been more reliable than other exchanges that just pulled down their website and disappeared. I'm also waiting on withdrawing my altcoins.

Already prepared on that since the day it was hacked. On the bright side, even they left their customers hangings for a brief period of time, at least they showed some progress even at slow phase. Still hoping even at low chances that my altcoins there where not affected by the hacked as it wasn't even mentioned on several reports that released.

I withdrew my 0.03 BTC from the website last week and since it was Easter, I got it after 3 days. I have another 0.035 BTC stuck in altcoins. Not a big amount but those coins were worth even more when I deposited them. My mistake as I just forgot about the exchange for a year and now desperately need them out as I need to swap some of them and have asked the admin to wait for Cryptopia's update.