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Author Topic: [ANN][OTC] MoonTrade: The First OTC Exchange for BTC, ETH and XRP Trading  (Read 465 times)
sapta
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February 08, 2019, 06:47:03 AM
Merited by coupable (1)
 #1



The first OTC exchange to offer both BTC, ETH and XRP trading




What is Moon Trade?

Moon Trade is an OTC crypto marketplace designed to facilitate cryptocurrency.
transactions as they were intended. Between people, from Buyer to Seller.

How does it work?

The way it works is that e.g. you want to buy some Bitcoin, Ethereum or Ripple (all of
which can be bought at MoonTrade.org) you go to the "Buy" section of the website
and contact one of the many Sellers whose ads you see. You have the option to
select how you would like to pay the Seller as well, it could be in cash, via a bank
transfer (like Zelle), via PayPal or Venmo, or if you are in Europe, Russia or Africa
via TransferWise, Qiwi and M-Pesa etc. It also has support for Alipay and WeChat pay for China. It is as simple as that!

✔ Improved Features ✔

Our development for Moon Trade started in January 2018, launch was in November 2018.
This is the first OTC exchange that offers one easy place to trade Bitcoin, Ethereum and Ripple.
A lot of ex-OTC traders advised us on this and so we have put in place robust seller-protection
mechanisms as well as buyer protection mechanisms.

Also, after hearing multiple complaints about LBC we’ve improved in many areas such as:



✔ Lower fees from 0.02- 1% depending on trade amount.
✔ No ad limits. Sellers or buyers can post as many ads as they want to.
✔ No ad-activation or deposit fee. To cover any ads you must have a minimum amount of 0.04 BTC on
  LBC, on MoonTrade.org there are no such fees. Other exchanges also charge you for depositing your own money,
  MoonTrade does not charge you anything for depositing crypto.
✔ Support for popular options such as less KYC and trusting sellers toimplement their own country’s regulations.
✔ Support for popular payment options like Zelle, QIWI, M-Pesa, iTunes etc
✔ Upcoming support for more crypto currencies.
✔ Fully functional escrow, dispute and support system. And unlike LBC we do not take 48 hours to 2 weeks to respond  Tongue
✔ Faster deposit speeds than other exchanges. Faster withdrawal as well.
✔ Disputes can be initiated without waiting for a buyer or seller to come back if they are away and admins respond much faster.
✔ Original Content.  We also curate and publish regular content relevant to the crypto OTC trading world and people are welcome to contribute their views.
✔ Our focus is not only in the United States but also in international markets like Europe, South
  America, Asia and Africa. We've included payment methods most useful to these regions and constantly strive to
  improve service in these areas.




Join MoonTrade today to be a part of the future of Peer to Peer Crypto trading.

✔ Follow Us ✔





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February 08, 2019, 05:16:38 PM
 #2

Thanks for the legendary shout-out!  Smiley

We are currently developing support for something more that you'll love and will be rolling out new features soon. Love the support!
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February 12, 2019, 12:38:42 AM
 #3

Upon sign up in the website, I encountered some problems:

1) On mobile, after clicking submit, I got "email, username, and password are required" (something like that) even though all fields were filled
2) On desktop, I got "Verification failed." after clicking the verification link sent on email

Looking for FAQ as well. I have questions in mind like the withdrawal fee.

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February 12, 2019, 12:57:15 AM
Last edit: March 19, 2019, 09:24:18 PM by MoonTrade
 #4

Upon sign up in the website, I encountered some problems:

1) On mobile, after clicking submit, I got "email, username, and password are required" (something like that) even though all fields were filled
2) On desktop, I got "Verification failed." after clicking the verification link sent on email

Looking for FAQ as well. I have questions in mind like the withdrawal fee.

Thanks jhenfelipe. We appreciate the feedback.

1) Could you specify whether you were using Android or iPhone. And which browser. Any technical issues can also be forwarded to support@moontrade.org
2) We are aware that a few people are having this issue, it usually arises due to the security protocols implemented, we are actively looking into this.

As for the FAQ, we have a full FAQ being written and fleshed out, if the demand overwhelms the time for us to deploy it, we will post a basic FAQ as a Blog Post to address relevant questions like yours. Just FYI

1. MoonTrade has no deposit fees.
2. Withdrawal Fees are calculated dynamically and fall within these ranges:
 
BTC: 0.0001 to 0.0005 depending on the network.
ETH: 0.003 to 0.008 depending on the network.
XRP: 0.3 to 0.8 depending on the ledger.

Thanks for your support!
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February 14, 2019, 06:16:53 PM
 #5

2. Withdrawal Fees are calculated dynamically and fall within these ranges:

Not enough services offer this.
Glad it is the case with MoonTrade. Will try the service out Smiley

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February 14, 2019, 08:54:46 PM
 #6

2. Withdrawal Fees are calculated dynamically and fall within these ranges:

Not enough services offer this.
Glad it is the case with MoonTrade. Will try the service out Smiley

Appreciate the support.
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February 18, 2019, 04:15:23 PM
Last edit: February 20, 2019, 03:54:26 PM by sapta
 #7

Dear Bitcointalk MoonTraders!

Today we're going to start a trading competition and give out 0.001 BTC to each of the first 30 accounts that complete 2 selling/buying transactions on the platform.

Please read the rules below to join this competition:

- Fill this form: Google Form
- Register at MoonTrade.org
- Verify your email
- Activate Vendor Status
- Post a Buy or Sell ad
- Complete at least 2 transactions. (You need to receive a successful transactions with positive feedback, negative feedback will result in removal from the competition)
- Ads can be posted in either BTC, ETH or XRP.

Info for traders:

1. MoonTrade charges a fee for each trade. This fee ranges from 0.25%-1% depending on volume of trade.

2. MoonTrade has no deposit fees.

3. MoonTrade withdrawal fees are dynamic and fall in a range as follows:
BTC- 0.0001 to 0.0005 depending on network
ETH - 0.003 to 0.008 depending on network.
XRP - 0.3 to 0.8 depending on ledger.

4. MoonTrade has no deposit requirements to post ads. You can sign up and post ads. However if you do not have the funds to cover your sell ads, buyers will not be able to open a transaction with you.

This competition will run until there are 30 valid accounts with at least 2 trades completed and rewards will be distributed right away after you completed the 2nd transaction.

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February 18, 2019, 09:12:43 PM
 #8

Few days ago, i tried to make a register at your website in order to join the bounty campaigns. It wasn't possible using my chrome navigator after filling the boxes (only with navigator suggestion, i wasn't able to write) and finally can't hit the submit button.
I don't know if it was a site error or due to navigator troubles.
Today, i tried again and everything was smoothly done and successfully registered. I just thought that i can post this here to let you know about my failed try and review the error.
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February 18, 2019, 09:25:08 PM
 #9

Few days ago, i tried to make a register at your website in order to join the bounty campaigns. It wasn't possible using my chrome navigator after filling the boxes (only with navigator suggestion, i wasn't able to write) and finally can't hit the submit button.
I don't know if it was a site error or due to navigator troubles.
Today, i tried again and everything was smoothly done and successfully registered. I just thought that i can post this here to let you know about my failed try and review the error.

Thank you for your support!

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February 20, 2019, 03:55:08 PM
 #10

Update on the trading competition:

Rewards will be distributed right away after you completed the 2nd valid transaction!

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February 20, 2019, 04:34:20 PM
 #11

I just wanted to share something that surprised me regarding the withdrawal fees.

I am not demanding anything, just honestly surprised and would like to know if someone else thinks like me.


usually when you request a withdrawal from a platform, you pay a one time fee, and you receive the amount requested, or the amount requested - the fixed or variable fee taken from the platform.

This is however not how it works with Moontrade.

When you request the withdrawal, the actual network fee is deducted from the amount, and an EXTRA fee (that is variable according to the team) is deducted.
For me this is like paying twice for the withdrawal. Either I pay directly for my withdrawal fee, or the platform takes a one time fixed/variable fee and manages to pay the network fee with it.

Waiting for your input guys.

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February 20, 2019, 04:59:23 PM
Last edit: February 21, 2019, 01:53:07 AM by MoonTrade
 #12

I just wanted to share something that surprised me regarding the withdrawal fees.

I am not demanding anything, just honestly surprised and would like to know if someone else thinks like me.


usually when you request a withdrawal from a platform, you pay a one time fee, and you receive the amount requested, or the amount requested - the fixed or variable fee taken from the platform.

This is however not how it works with Moontrade.

When you request the withdrawal, the actual network fee is deducted from the amount, and an EXTRA fee (that is variable according to the team) is deducted.
For me this is like paying twice for the withdrawal. Either I pay directly for my withdrawal fee, or the platform takes a one time fixed/variable fee and manages to pay the network fee with it.

Waiting for your input guys.

Good question,

Other exchanges lump in the network fees with their fees, and charge you a lumpsum which is higher than MoonTrade. They then send this as one trasnaction to the blockchain to hide from users what exactly the users are paying for the network and what the users are paying as withdrawal fee. MoonTrade charges lower fees and the transaction is broken down and completely transparent on the Blockchain so user's know exactly what is being charged by the network, what is being charged by MoonTrade (depending on the load on our resources interfacing with the network at that time) and what is being returned as unspent balance to the user's wallet.

To change this would mean being LESS TRANSPARENT with users, which is not our priority. We would rather that user's know exactly what is going on and make an informed decision than leave them guessing. Other OTC exchanges also charge deposit fees and fees to post ads, which MoonTrade does not. Seeing as this hasn't been addressed in the question, we're going to assume you have not tried the full range of services MoonTrade offers. If you haven't tried them then you won't know the value of the platform, just saying.

We've had a ton of very experienced traders who were sick up with the opacity of other OTC exchanges advise us on ours, so our aim is to be transparent. If our transparency helps you be aware of how other exchanges are overcharging you without telling you their actual fees, then you can decide whether you want to pay more in fees you don't know about or see everything transparently on the blockchain. That's it!

As for the withdrawal fees being dynamic, they range from 0.0001 to 0.0005 BTC. So it's pretty clear what the highest fee you'll ever be charged is. There is no downside if you plan for that, and we can confirm that as of yet, no one has been charged the highest fee level. So basically your complaint is about paying lower than the max fee?

We don't think it'd be particularly user friendly to just saddle people with the highest fee to cover all eventualities on our end like LBC or Binance does. In your suggested case, everyone would always pay the highest fees. We will not go down that road. It may be convenient for you, but it robs other users of value.

We are greatly more transparent than LBC or others, if you don't believe us, just try an experiment. Try to send or receive funds from your wallet on such sites and try to figure out whether they are straightforward like us or obfuscating things, so that it would take you hours to figure out what is going where while sitting in front of a computer combing the blockchain.

As for your questions about the inner workings of MoonTrade: Unreasonable questions about the inner workings of an exchange that took an year plus to develop not to mention a significant amount of capital will not get you answers on a user board or anywhere else unless you are a stakeholder. if some questions are unreasonable and cross the line, then they will be politely declined. However, the above answer to your reasonable query should be pretty indicative of our transparency and willingness to answer reasonable questions.

As this is a good question, we are going to incorporate it in our FAQ.

Thanks again
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February 20, 2019, 05:22:46 PM
 #13

MoonTrade charges lower fees and the transaction is broken down and completely transparent on the Blockchain so user's know exactly what is being charged by the network, what is being charged by MoonTrade (depending on the load on our resources interfacing with the network at that time)

That's a fair point, however I don't see how higher network usage makes your fees higher since I am already paying the higher network fee from my own balance. Please elaborate.

To change this would mean being LESS TRANSPARENT with users, which is not our priority. We would rather that user's know exactly what is going on and make an informed decision than leave them guessing. Other OTC exchanges also charge deposit fees and fees to post ads, which MoonTrade does not. Seeing as this hasn't been addressed in the question, we're going to assume you have not tried the full range of services MoonTrade offers. If you haven't tried them then you won't know the value of the platform, just saying.

This is a good point and I appreciate it.
What I don't like is paying twice. I know what the network fee is for, I still don't get how your fee is variable.

Best transparency would be fixed sum for you guys and then the actual network fee. However this is not the case.

Also in the end you don't know how much you will be going to pay before pressing "send". Which is actually not transparent at all.

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ENTHRALLING GRAPHICS
● NEW TYPE OF GAMES
100% REFERRAL BONUS
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March 01, 2019, 02:44:29 PM
Last edit: March 01, 2019, 02:55:10 PM by vv181
 #14

I've just trying to open the site, and the article post order by date is kind of messed up (?). Also, some of the articles images aren't displaying.


EDIT:
When I tried to verify my email, it still gives popout warning about couldn't send the verification code, but a few minutes later I got the verification email code.

Anyway, did you have any plan to implement backup codes for 2FA?

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March 01, 2019, 03:27:29 PM
 #15

I've just trying to open the site, and the article post order by date is kind of messed up (?). Also, some of the articles images aren't displaying.


EDIT:
When I tried to verify my email, it still gives popout warning about couldn't send the verification code, but a few minutes later I got the verification email code.

Anyway, did you have any plan to implement backup codes for 2FA?

Hey vv181,

The articles/posts on the front page are randomised. Some of them display images, some of them don't and this changes every-time the home page is refreshed, It's a design choice. If you are saying that the article dates themselves are incorrect(?) we will take a look at it. The email pop-up error is on our to-do list, currently we are working to deploy token trading (starting with TUSD) in a week or two. Once that is up and running without bugs, we will be addressing the minor bugs like the email one you mentioned. Thanks for that.

As for backup codes for 2FA, that is a great suggestion and yes we do have it in the roadmap for Beta 2. As of now, if you do forget your 2FA, we manually verify the account owner so a reset can be issued. If you do get locked out with no access to 2FA, please feel free to email support@moontrade.org . Manual verification to disable 2FA is pretty thorough to avoid abuse by hackers.

Thank You For Your Support
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March 01, 2019, 03:54:08 PM
 #16

If you are saying that the article dates themselves are incorrect(?)

Nah, it makes senses if the articles are randomized.

In my taste, it is a bit off about the articles grid isn't aligned. I don't know if your UX/UI team is preplanned it or have a good reason about it. Perhaps you could add some consistency like a fixed title font size, adding image every article or smth.

As for backup codes for 2FA, that is a great suggestion and yes we do have it in the roadmap for Beta 2.
Nice, it's great to have a 2FA backup codes, It might save us some time if bad things happen.

After all, keep up the good work! Wink

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asche
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March 04, 2019, 08:30:09 PM
 #17

Some issues:
- Impossible to show balance of any currency
- XRP withdrawal impossible. Tried to withdraw XRP. Balance should be 45, not working with amount 45 or 44.9 or 44,9.

Wallet interface is everything BUT user friendly.

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March 05, 2019, 04:23:28 PM
 #18

Some issues:
- Impossible to show balance of any currency
- XRP withdrawal impossible. Tried to withdraw XRP. Balance should be 45, not working with amount 45 or 44.9 or 44,9.

Wallet interface is everything BUT user friendly.

They just did a wallet upgrade for all crypto and currently bug-fixing the non display balances. Hope to see more friendly UI sometimes in the coming weeks.

Meanwhile, we're cooking a social media campaign bounty right here with BTC reward.

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March 05, 2019, 05:32:02 PM
 #19


They just did a wallet upgrade for all crypto and currently bug-fixing the non display balances. Hope to see more friendly UI sometimes in the coming weeks.

Meanwhile, we're cooking a social media campaign bounty right here with BTC reward.

Wallet upgrade still ongoing as it seems. Was promised for yesterday on support ticket, but I guess it is a bit trickier than expected.
I wouldn't be surprised if that delays the payouts for 1 day Smiley

Wouldn't be worried tho. The team seems very serious.

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▄▄    ▄▄





▄▄    ▄▄

ENTHRALLING GRAPHICS
● NEW TYPE OF GAMES
100% REFERRAL BONUS
((       ▄▄█████████▄▄
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))
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March 06, 2019, 02:19:46 PM
 #20

Wallets are now fully updated!  Smiley

If you are a part of the last bounty then you should see the BTC payouts shortly as well.

And Sapta is correct, we are looking forward to starting a social media bounty.
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