BitMaxz, Thank you so much for your time!
I had contacted bitfily via their sales email about a week ago without a reply.
I sent them another message via Facebook Messenger last night from the link you provided.
My unit was badly damaged by UPS so I had to do some soldering on the NIC and reset switches in order to try what you suggested...
No Luck
I did hear back from the seller (Varispin) finally. He claims to be discussing the repairs with bitfily tech team and will let me know when he has the parts. it looks like the lack of an OS is the primary problem, seems like an easy enough place to start if I were the Manufacturer/ customer service tech...
I will update as relevant
Thank you again
UPDATE:
I decided to give up on Bitfily support and since this unit bears a striking resemblance to the BitFury B8, I went to their website and easily found their software here:
https://dl.bitfury.com/support/bitfury B8/
or
https://dl.bitfury.com/Support/Bitfury%20B8/The above link also includes a quickstart guide for the initial setup.
As expected, Bitfily is a chinese knockoff company who has stolen Bitfury's design and sold it as their own.
Supposedly there is a new firmware coming for these units that bumps up the hashrate to 68TH/s but I will believe it when I see it.
I am currently running at 52TH/s @ 61C so this might offset some heating costs over the winter