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Author Topic: My Pangolin Nightmare continues  (Read 95 times)
Philopolymath
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December 10, 2019, 12:32:00 AM
Merited by sarcheer (3), favebook (1)
 #1

I'm done with Pangolin and Microbit...Absolute Junk and ridiculous return costs and lousy follow up service..My Units have used bodies that still have glue from removed stickers on them and other obvious signs of use and wear.
My nightmare continues and now just more money out the window for ZERO BTC mining done.
Oh and the ONLY way to get tech help is through Telegram and give them remote access to your comp via TEAMVIEW

2 MAJOR security risks not to mention you must download and install and learn how to use both..And co-ordinate a time to be online with someone 12 times zones away during THEIR working hours.

Even then they will only tell you what you already know...THE UNIT IS DEAD and you must return the WHOLE device.

Lousy software/firmware...
They advertise low power setting...there is even an option in the software...BUT it's NOT enabled/supported...WTF that was the ONLY REASON I BOUGHT FUCKERS was for the high efficiency
The units that do work have no fan control  just always 100% regardless of chip temps...and they have lousy cooling they get HOT fast and are VERY LOUD.
They arrived a week late

Any chance for profit has been wiped out completely....I will never even come close to earning enough to pay for the defective/returned unit


They are worse than Bitmain....

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December 11, 2019, 04:58:28 PM
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My Units have used bodies that still have glue from removed stickers on them and other obvious signs of use and wear.

They were removing stickers and leaving glue like that since M3 models. Some people thought it was because they were originally branded as the scam Kodak KashMiner. The real issue may have been from pending litigation with Bitmain over their PSU patent and claims their former engineer, who founded MicroBT, stole designs. That patent was supposedly revoked during litigation, but there was recent news that he was being held by police for new intellectual property infringement claims made by Bitmain involving tens of millions of yuan. They are probably removing the stickers again to avoid units being seized.
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December 11, 2019, 05:07:33 PM
Last edit: December 12, 2019, 10:48:43 AM by frodocooper
 #3

I mean if they recycled chassis that's awesome. It's a metal tube might as well recycle it no?

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Today at 03:11:22 AM
 #4

Shitty, sorry to hear about that. I've dodged dead units so far. I had a limpy t9+ so it was an easy decision to not send back the entire machine for a simple repair and hope it came back working. That's always been the biggest BS policy around that you pay the return shipping for this gear when it arrives dead.

I got lucky with Pangolin. They tried, but I hated having to be on TG and using Teamviewer to essentially watch them load a couple firmware versions hoping to fix my issue. In the end I was still left with an erratic unit that couldn't handle LP mode very well. So a small loss when compared with shipping costs. My problem was a little different as the unit would run just not as well as it should have, so I made a case for at home repair to try and swap out possible issues like a PSU or a bridge.  

Personally I would try and get them to cover half of the return shipping costs or something. Play the you were late card, and the fact that you purchased other units from them. It never hurts to ask in these situations.

The glue/sticker issue they have said on telegram was to facilitate smooth shipping and export/import. I guess that's a reason.

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