I paid 2btc for a car online to another person, he had good pics and everything but it is 3weeks late on delivery and he stopped responding to me. I can't find the right number of email to contact bitcoin company for a refund, can someone point me in the right direction. I couldn't find anything on bitcoin.com for refunds.
This is very unfortunate that scammer were able to slip through using online platforms and bitcoin to scam you. If you only have known the identity of the said scammer then you could have a chance OP that you can trace him/her.
Now, refund is almost impossible because the transaction was peer to peer and does not have any third party acting as an escrow. This is very sad unfortunate events for OP.