Am i losing the whole 2500 USD? Blockchain wallet...

[bitkanu]

The only way is to contact support, there's no such thing as minus balance in cryptocurrency if there's any it definitely that wallet provider's fault.

Red-Apple. I had 2500 USD that I swapped to PAX. The ETH balance should be ZERO instead -2500 USD. I need .02USD in ETH to Swap or send the PAX.

I think it is a bug or something from their system. I am just worried if their support will respond. Still waiting..

Their support will still reply, but kind of slow I guess. Maybe, if you want you can just spread this complaint across the internet, maybe that will catch their attention.

[Pluszero]

I tried to scan my wallet at etherscan.io. I saw everything is fine. The balance is positive. Is there anyway i can get the solution?

[Ararbermas]

You're not trapped mate. It's just a glitch i guess like what always happened on that wallet because of some bugs that always occur ..but don't worry  Blockchain will not run your money and will not destroy their reputation because of that problem.  Just keep sending your issue through the support and once they saw it perhaps they will try to fix it ASAP.

[Pluszero]

SHould i export the private key and try to import to any other wallet? Is that good move? Please suggest.

[Polar91]

SHould i export the private key and try to import to any other wallet? Is that good move? Please suggest.

I think it's better to just wait and relax because I'm pretty sure it's just a bug. I also had a problem in Blockchain wallet 2 years ago wherein there is a bug in my wallet. I sent ETH to my wallet from an exchanger and it doesn't show up in my Blockchain wallet for 1 week even though the transaction was completed via etherscan withinin an hour since I made the transaction.

[Pluszero]

I managed to fix it finally. Here is what i did...

I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.

Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.

Thanks a lot..

[jrrsparkles]

I managed to fix it finally. Here is what i did...

I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.

Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.

Thanks a lot..

Good to hear and this is the advantage of having wallet with private keys because we can import them into another wallet and retrive our coin if there is problem with existing wallet.

[OasisDre]

This is just a normal bug its nothing to worry about,find how to get few ETH for transaction, you already got the pax token of 2500$ so ignore the -2500$ and find just 1$ ETH to send out the pax,nothing is wrong with the wallet

[peterlustig]

Blockchain.com can at times be bit buggy. If your issue is still not fixed after closing and reopening the wallet and try using a different wallet. If that still doesn't work than try exporting the private key from blockchain.com and import it somewhere else like MEW.

Follow this method to do so: https://support.blockchain.com/hc/en-us/articles/360027492372-Exporting-the-private-key-for-your-PAX-address

[abake]

Hello there

I hope you all are having a good day. Its a terrible day for me anyway.

I was using blockchain wallet for a long time now. Never had any issue really. Recently they introduced SWAP option. I decided to give it a try. I swapped 2500USD of my ETH to PAX(USD). I have received the PAX in my wallet but the ETH balance is showing Negative 2500USD. If i want to swap the pax or sent the pax to other wallet i need ETH to transfer or SWAP the ERC token PAX.

For my -2500 USD ETH balance i am not able to transfer/swap the PAX balance.


My total balance is now negative.

I contacted their support by opening a ticket at their website but i read a lot bad things about their support that they never replay or get back to you.

I am clueless.. Did i lose my 2500 USD? I am trapped!

This is one of the reasons why I don't like all this swap, I swap a coin that till today couldn't receive but I think yours isn't the case, since you have recieved the PAX, see just transfer small Eth to your wallet and then try moving the PAX

[jrrsparkles]

^ For the above repliers better read the thread and reply.Looks like OP maaged to solve the issue and got the coins back by importing them into other wallet.

OP can you better lock the threas ASAP.

[Pluszero]

SO sorry i did not know i can lock my thread. I just found the way.. I am locking this discussion now. For people who missed my replay...

I managed to fix it finally. Here is what i did...

I exported private key for PAX+ETH wallet from Blockchain. I imported that to a different wallet. Then i exchanged there PAX to BTC and withdrawn the BTC to my main wallet.

Thank to the community.. Specially the people replied my thread and helped me all through the nightmare.

Thanks a lot..