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Author Topic: When will they fix Ledger Nano S firmware?  (Read 456 times)
bob123
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August 11, 2019, 03:36:11 PM
 #41

You can't do it with just Ledger Live and you need the device too.

Same applies to when you want to send coins.
If you don't want to send / access your coins, you don't need to install a different application.

When you want to send coins uninstalling and installing a different application literally takes less than 30 seconds.



I have installed BTC and ETH apps via Ledger Live and it was not so easy as it was the first time and checking the computer and the device was a pain but now I am used to it.

It really isn't hard at all.

Open ledger live -> ledger manager -> Click on 'install' -> accept it on the nano -> Done.



Also, while doing it I got logged out due to inactivity from Ledger Live and then again entering the PIN, password etc.... It also took a long time to sync for the first time and I got errors while doing it which I had to fix (updating the old firmware 3 hours and 30 minutes for adding bitcoin wallet).

Well, you should keep your firmware updated all the time. That is not related to uninstalling/installing apps at all.

And you don't get logged out after a minute of inactivity.



As I did not uninstall any apps/update any apps, I have no clue but it's certainly not so easy as installing apps on my mobile and laptop.

No, it is way easier.
3 Clicks and 30 seconds.

I really don't see any issue at all.

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erikalui
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August 11, 2019, 05:48:44 PM
 #42

^It was the first time I updated the firmware after getting the device in 2018 and crashed in between while syncing: I explained my problem here in detail




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Pmalek
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August 11, 2019, 06:22:51 PM
 #43

As I did not uninstall any apps/update any apps, I have no clue but it's certainly not so easy as installing apps on my mobile and laptop.
I had a problem with my Nano S that it wiped itself clean yesterday following an update to Ledger Live. Restoring it from the seed was a lengthy process but installing the apps took literally 20-30 seconds for each. Not sure why you experienced those problems but you should certainly keep your firmware updated to the newest version. 

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Lucius
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August 12, 2019, 11:51:17 AM
 #44

I had a problem with my Nano S that it wiped itself clean yesterday following an update to Ledger Live.

This is strange, you try to update Ledger Live and Nano S is just reset to factory settings? Few days ago I also plug-in my Nano S and it fail to start, some message appeared about limited mode or something like that, and that I need to try repair... I just unplug Nano S from USB and connect it again, and then is start normally.

I know that some users have problems on Windows 10 due to some update, but I see also that one user on Reddit report that his Nano S is also wiped when he try to send some coins. This is answer from Ledger :

Yes, it's safe, this is a known issue that will be fixed in the upcoming firmware version. What is your OS ?

It seems that Ledger users have a much bigger problem than number of apps which can be installed at the same time. So check your seed in Ledger Live with Recovery-Check in order to ensure complete accuracy.


Pmalek
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August 12, 2019, 01:26:13 PM
 #45

This is strange, you try to update Ledger Live and Nano S is just reset to factory settings?
Yep. I updated Ledger Live, the update was successful. After that I wanted to check if there were any updates to the installed apps on my device so I went to the Account Manager. When you click on that you need to give permission so that the device connects to the Account Manager by clicking on the right button on your Ledger but instead of that text the Ledger logo kept blinking on the screen and I couldn't do anything but to unplug and plug back in.
After restarting the device I saw the Welcome screen that you see the first time you turn your Leger on. I had to setup a new PIN and install all the apps again.

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August 12, 2019, 10:03:28 PM
 #46

Very odd... I just did the same thing without issue.

Updated Live, opened Manager, connected device... uninstalled all apps, then reinstalled all apps (for the record, I got 6 before running out of space - BTC, ETH, STELLAR, BCH, LTC, DOGE) without any issues.


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