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Author Topic: What happened to Coinmex?  (Read 166 times)
pornluver (OP)
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March 13, 2020, 09:00:46 AM
 #1

All trading pairs are gone. Are they dead?
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pornluver (OP)
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March 13, 2020, 09:54:52 AM
 #2

I cannot withdraw money either.
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March 13, 2020, 05:45:10 PM
 #3

Their website specifically states they are in maintence mode for trading pairs and deposits and withdrawals may also be affected
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March 13, 2020, 10:08:37 PM
 #4

Their website specifically states they are in maintence mode for trading pairs and deposits and withdrawals may also be affected
According to the official announcement published 18 days ago, all pairs are in maintenance mode. They aim to delist them officially. It means the exchange will shut down and the withdraw is closed since Mars 4th.

Quote
CoinMex will delist its all trading pair (including spot, and c2c) at 16:00, Feb. 26 (UTC+8). The deposit and withdrawal services of delisted tokens will also be closed:

 

Schedule for deposit and withdrawal closure:

1. Deposit: 16:00, Feb 26th, 2020 (Singapore time)

2. Trading:16:00, Feb 26th, 2020 (Singapore time)

3. Withdrawal: 16:00, Mar 4th, 2020 (Singapore time)

 

Notice:

1. All above-mentioned adjustments will be executed in time.

2. After the delisting, the deposit, trading and withdrawal services of these tokens will not be supported. Please cancel the pending orders in advance, if not, our system will automatically cancel them for you. The assets will then be returned to your account.

3. For your assets security, please withdraw or exchange the above tokens before the delisting to prevent unnecessary losses.

CoinMex will continue to provide you better product and services!

Kind Reminder: Digital assets belong to high-risk investment, please make your investment decision prudently.

Link to announcement: https://coinmex.zendesk.com/hc/en-us/articles/360039751172
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March 13, 2020, 11:03:28 PM
 #5

The very short time frame for ppl to pull out their money + the misleading announcement title which made the situation less alarming and dropped the potential clicks

I see... they were trying to bag as much as they can. Hope you don't have much there op

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March 15, 2020, 02:09:52 PM
 #6

Sorry Op.
That's why it's advisable never to leave your digital assets in such unpopular exchanges especially if you are going to be off for a while. Such platforms with copycat names are never reliable and will look to leave with as much assets as possible when exiting hence the short time frame for withdrawing.

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March 15, 2020, 02:51:04 PM
 #7

Sorry for your loss OP and let's hope they will resume their business.

It sounds like the same strategy to those exchange platforms that had an exit scam, but hopefully, they will allow users to withdraw first their assets.

Just curious why there's no clear announcement on their FaceBook page and Twitter account regarding this matter or they already had a plan to run away costumers coins that store on their platform.

A lesson to learn: Always use a reputable exchange and don't leave your crypto assets to sleep on their wallet without monitoring it.

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March 15, 2020, 04:26:36 PM
 #8

It sounds like the same strategy to those exchange platforms that had an exit scam, but hopefully, they will allow users to withdraw first their assets.

Just curious why there's no clear announcement on their FaceBook page and Twitter account regarding this matter or they already had a plan to run away costumers coins that store on their platform.
Just curious to know for how long there is an announcement in coinmex website home page about the updates, but the sign up button seems to be still working. Tbh, users should be aware of updates of where they put their money, the exchange is not a wallet.

According to their TOS, they can stop any part of their services without a notice and without being responsible for any loss of users funds and information:
Quote
17. Service stop

We, at our sole discretion, may modify or temporarily or permanently suspend any part of our services at any time, without prior notice, and shall not be held liable to you.
Quote
16. Suspension / Termination

In the event of any Force Majeure Event (as defined in Section 22.5), any breach of this Agreement, or any other event which prevents CoinMex from being able to reasonably provide services commercially, we may, at our sole discretion, suspend your full or partial service To visit without any responsibility to you.
Link to Tos: https://coinmex.zendesk.com/hc/zh-cn/articles/360004413372
TOS is available in Japanese only, i used google translator. I guess nobody read tos before registering.

Sorry for your lost op.
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March 16, 2020, 11:09:08 PM
 #9

Just curious why there's no clear announcement on their FaceBook page and Twitter account regarding this matter or they already had a plan to run away costumers coins that store on their platform.

to lower user's awareness so they can bag more? any decent exchange who wants to give back its users money would've given enough time and use every method they can to inform their users. Coinmex is doing the exact opposite  Undecided

Quote from: coupable
TOS is available in Japanese only, i used google translator. I guess nobody read tos before registering.

language can be changed at the bottom right but still doesn't change the fact that most ppl don't read it

Quote
Just curious to know for how long there is an announcement in coinmex website (https://www.coinmex.com/) home page about the updates

The same time they published the article ig

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