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Author Topic: Freewallet.org is the Scam(sloved)  (Read 357 times)
hellomlove
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August 17, 2019, 12:28:11 AM
Last edit: August 23, 2019, 04:33:08 PM by hellomlove
Merited by Quickseller (1), LoyceV (1)
 #1

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW
*****************************************************
Update

Please provide us with an ID and a bank card statement (original documents) in English.
It can also be a translated and notarized copy.

We also want to see full-sized screenshots of your incoming transactions from sending service to Freewallet.
We should see hashes on screenshots.


After I provided all the materials, they still asked for these, I do not understand what they want to do, but I can feel that they are looking for all kinds of excuses, believe me they are a scam, they stole me 10640USDT


*****************************************************

Update

I have provided my passport, because it is the only one with English comparison, however, everything is not optimistic, I hope someone can help me
********************************************************
Updae

It's been solved,but I've been through some terrible things,I lost a lot of opportunities to make money
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hellomlove
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August 17, 2019, 12:37:23 AM
 #2

In order to get my money back, I disclosed a lot of my privacy, including my insurance documents, which was very unfair to people who had the same experience as me
hellomlove
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August 17, 2019, 05:44:57 AM
 #3

Don't know why they handled this situation is so slow, perhaps they need to seize some money to make money used to operate other business projects, it is ultimately win a lot of money for them
LoyceV
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August 17, 2019, 08:07:12 AM
 #4

This isn't the first time Freewallet does this. See Trust summary for Freewallet.

Good luck!

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August 17, 2019, 09:12:15 AM
 #5

Sorry about your situation bud but you should have been careful trusting those scumbags. You can check their previous feedback's and see you're not the first one they tried to scam.

On the other end, I hate the flag system in such cases. FreeWallet account has inactive flags even though a number of members support it and just because some from the DT doesn't, the flags are not shown.


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Pamoldar
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August 17, 2019, 10:16:38 AM
 #6

Sound like an online wallet but business is currency exchange. What I read from others that you don't own the private key so the brand name (freewallet) is misleading. Fortunately I have never used them but the story heard about them were not too pleasant. I have no idea how you are going to recover your funds but I think you need to create enough buzz so that they feel forced to look into your case and pay you back.

Start with creating a type 3 flag and update the OP using the correct format. Format is here: https://bitcointalk.org/index.php?topic=260073.0

You will need to invest decent amount of time in this forum to follow up your case and also find any other forum that deals with currency exchange issues.

Good luck mate.

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rosezionjohn
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August 17, 2019, 11:43:42 AM
 #7

Another victim of a suddenly locked account by freewallet then forcing them to pass KYC verification before they can get their funds.. This must be the fourth or fifth accusation that I have read about this "wallet".

Just wait for them here OP, they will soon respond.


Sound like an online wallet but business is currency exchange.

Yes, a centralized exchange disguised as a wallet.

hellomlove
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August 17, 2019, 01:34:10 PM
 #8

Sorry about your situation bud but you should have been careful trusting those scumbags. You can check their previous feedback's and see you're not the first one they tried to scam.

On the other end, I hate the flag system in such cases. FreeWallet account has inactive flags even though a number of members support it and just because some from the DT doesn't, the flags are not shown.

Yes, they're actually fake wallets,they blocked many people’s money!We were fooled by the name, and I think if they don't deal with everyone soon, they should change the name!
“Scamwallet”is the best for them!
hellomlove
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August 17, 2019, 01:46:43 PM
 #9

Another victim of a suddenly locked account by freewallet then forcing them to pass KYC verification before they can get their funds.. This must be the fourth or fifth accusation that I have read about this "wallet".

Just wait for them here OP, they will soon respond.


Sound like an online wallet but business is currency exchange.

Yes, a centralized exchange disguised as a wallet.

I don't think I'll be the last one to be cheated, but I hope everyone doesn't try to use the scam without finishing it.
hellomlove
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August 17, 2019, 02:09:27 PM
Merited by LoyceV (1)
 #10

​Hello.
Please, provide us the following information in English:
1) A clear closeup photo of your identification document (an international ID or a driver’s license in English) being held in your hand. Scanned images are not accepted;

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Best regards,
Molly,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram.




Fuck of that,There is no English version of Chinese ID card..
hugeblack
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August 17, 2019, 03:02:45 PM
 #11

Quote
guarantee that your crypto assets, which you transfer to the Wallet are not sold, encumbered, not in contention, or under seizure, and that neither exist any rights of third parties to your crypto assets.
This is one of the Terms of Use "conditions" and has been approved by you, so this "loose" term will make many restrictions can be imposed upon it.
I don't think they are scammers but selective scammers so you have no choice.
Contact support team and after recovering your money stay away from them.

Freewallet
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August 17, 2019, 04:25:25 PM
 #12

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

Hi!

Can you please share your support ticket number so we can locate your message to us? Thanks!

Freewallet, The Mobile-First Cryptowallet Developer
Learn more about Freewallet and our apps: freewallet.org
Freewallet 24/7 assistance: https://bit.ly/2rgGdRw or reach out to us directly on Facebook or by PM.
hellomlove
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August 17, 2019, 04:30:26 PM
Last edit: August 20, 2019, 01:06:11 PM by hellomlove
 #13

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

Hi!

Can you please share your support ticket number so we can locate your message to us? Thanks!

This is an automatic email just to let you know that we`ve got your request.

Your ticket ID is 169348
hellomlove
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August 17, 2019, 04:36:36 PM
 #14

Quote
guarantee that your crypto assets, which you transfer to the Wallet are not sold, encumbered, not in contention, or under seizure, and that neither exist any rights of third parties to your crypto assets.
This is one of the Terms of Use "conditions" and has been approved by you, so this "loose" term will make many restrictions can be imposed upon it.
I don't think they are scammers but selective scammers so you have no choice.
Contact support team and after recovering your money stay away from them.


Yes, it's all bad for me. I'm losing business and clients because my money is frozen
hellomlove
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August 17, 2019, 04:42:57 PM
 #15

This isn't the first time Freewallet does this. See Trust summary for Freewallet.

Good luck!

Thank you for your support. I will keep updating
marlboroza
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August 17, 2019, 06:18:27 PM
 #16

Can you please share your support ticket number so we can locate your message to us? Thanks!
Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

rosezionjohn
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August 17, 2019, 07:49:00 PM
Merited by LoyceV (4)
 #17

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).
Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

mindrust
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August 17, 2019, 07:55:33 PM
 #18

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).
Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.




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hellomlove
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August 18, 2019, 01:36:56 AM
 #19

Can you please share your support ticket number so we can locate your message to us? Thanks!
Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

They are not like a bank, the bank freezes people's money if they can provide proof, they may solve the problem in 24 hours, the bank values their reputation and customers more~
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August 18, 2019, 01:43:40 AM
 #20

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).
Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.


Maybe I really should have done survey before this. Fortunately yesterday their online support customer service informed me that they would give me new information within 2 days.I hope to solve my problem as soon as possible. I am gradually losing my customers and business

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