Freewallet.org is the Scam(sloved)

[hellomlove]

Can you please share your support ticket number so we can locate your message to us? Thanks!

Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

Now it should be some of the people, maybe all of the people in the future, and it's not fair to everybody, because it may be more difficult to provide proof in different countries, and everybody's situation is different

If they ask users to follow a standard to provide, it is very unfair to people in different countries.

[1713961259]

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[1713961259]

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[1713961259]

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[hellomlove]

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

I may really lose the money that should belong to me. They used various excuses, including asking me to provide English materials that I could not provide. However, they did not consider that some countries do not have English materials,It may be their trick,Cause you all kinds of trouble

[mk4]

Best of luck OP. Hopefully this would be clear enough of a reason to not use custodial wallets in the future. FreeWallet is probably the last custodial wallet I would trust. No matter how bad Coinbase is as a wallet, I'd much prefer storing funds there than using FreeWallet.

Topic: [General] Bitcoin Wallets - Which, what, why? https://bitcointalk.org/index.php?topic=1631151.0

[hellomlove]

Best of luck OP. Hopefully this would be clear enough of a reason to not use custodial wallets in the future. FreeWallet is probably the last custodial wallet I would trust. No matter how bad Coinbase is as a wallet, I'd much prefer storing funds there than using FreeWallet.

Topic: [General] Bitcoin Wallets - Which, what, why? https://bitcointalk.org/index.php?topic=1631151.0

Thank you for your blessing, Sir. Hope I get my money back

[IconFirm]

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.

Thanks for this link - it's good info. I followed the links to this page:

https://www.reddit.com/r/monero/wiki/avoid/

..which lists other exchanges, some of which I have been warning about for some months in my sig - I've added the others to it now.

[hellomlove]

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.

Thanks for this link - it's good info. I followed the links to this page:

https://www.reddit.com/r/monero/wiki/avoid/

..which lists other exchanges, some of which I have been warning about for some months in my sig - I've added the others to it now.

Let's help more people recognize different scams

[bL4nkcode]

Too many complains with slow support is a trash service. You should not use this service in the very first place.

FreeWallet is probably the last custodial wallet I would trust.

You mean would not trust.

Hope your problem got resolved so soon. Once you get your refund, please do not use this exchange anymore.

[hellomlove]

Too many complains with slow support is a trash service. You should not use this service in the very first place.

FreeWallet is probably the last custodial wallet I would trust.

You mean would not trust.

Hope your problem got resolved so soon. Once you get your refund, please do not use this exchange anymore.

Thanks for your advice. I have a feeling it will be a long time before I get my money back.

[Freewallet]

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

I may really lose the money that should belong to me. They used various excuses, including asking me to provide English materials that I could not provide. However, they did not consider that some countries do not have English materials,It may be their trick,Cause you all kinds of trouble

Hi!
Thanks for sending the original documents, our security department is available Monday to Friday and will review them asap. You can always check your account balance which will not change as the funds will always remain there. No funds have disappeared from Freewallet and our verification procedure is transparent and mentioned in the Terms of Use prior to registering.

We will get back to you within today about the documents provided to us.

[hellomlove]

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

I may really lose the money that should belong to me. They used various excuses, including asking me to provide English materials that I could not provide. However, they did not consider that some countries do not have English materials,It may be their trick,Cause you all kinds of trouble

Hi!
Thanks for sending the original documents, our security department is available Monday to Friday and will review them asap. You can always check your account balance which will not change as the funds will always remain there. No funds have disappeared from Freewallet and our verification procedure is transparent and mentioned in the Terms of Use prior to registering.

We will get back to you within today about the documents provided to us.

So when can I get my money back? I need it to live

[hellomlove]

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped


Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

I may really lose the money that should belong to me. They used various excuses, including asking me to provide English materials that I could not provide. However, they did not consider that some countries do not have English materials,It may be their trick,Cause you all kinds of trouble

Hi!
Thanks for sending the original documents, our security department is available Monday to Friday and will review them asap. You can always check your account balance which will not change as the funds will always remain there. No funds have disappeared from Freewallet and our verification procedure is transparent and mentioned in the Terms of Use prior to registering.

We will get back to you within today about the documents provided to us.

You didn't contact me today

[Freewallet]

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.

Maybe I really should have done survey before this. Fortunately yesterday their online support customer service informed me that they would give me new information within 2 days.I hope to solve my problem as soon as possible. I am gradually losing my customers and business

Thanks for your collaboration and congratulations on passing the verification procedure. We would also like to ask you not to share details online. In this way, you are granting hackers and thieves valuable information.

[gentlemand]

Maybe I really should have done survey before this.

It's about time they made very clear, very obviously what people thinking of using it are getting themselves into.

At the very least the exchange function should be kept completely separate from the wallet function and KYC is forced on you before you can use it.

There's absolutely no mention of the risk of being locked on their site and no FAQ that vaguely mentions KYC either.

[Freewallet]

Maybe I really should have done survey before this.

It's about time they made very clear, very obviously what people thinking of using it are getting themselves into.

At the very least the exchange function should be kept completely separate from the wallet function and KYC is forced on you before you can use it.

There's absolutely no mention of the risk of being locked on their site and no FAQ that vaguely mentions KYC either.

Hi, our Terms of Use mention the regulations for the verification procedure and it is definitely not forced. We have a security algorithm programmed by the very best industry specialists. It doesn't depend on the amount, country or type of operations; it is not randomly selective, but a highly complex algorithm. It has prevented illicit activities and hackers from getting access to target accounts.

[Bttzed03]

Another user who was forced to submit personal information for his/her funds to be released. While the user's fund was being locked, s/he lost some opportunities that could have helped him/her earn more. Thanks freewallet.

[IconFirm]

We have a security algorithm programmed by the very best industry specialists

Who are these "very best industry specialists" exactly? Please provide links & info.

[Freewallet]

We have a security algorithm programmed by the very best industry specialists

Who are these "very best industry specialists" exactly? Please provide links & info.

Hi!

Sorry, it's not possible for security reasons.

[IconFirm]

We have a security algorithm programmed by the very best industry specialists

Who are these "very best industry specialists" exactly? Please provide links & info.

Hi!

Sorry, it's not possible for security reasons.

Are you trying to say that these "very best industry specialists" don't even have a website & are uncontactable?

[Patatas]

Are you trying to say that these "very best industry specialists" don't even have a website & are uncontactable?

I call that BS. So these very best industry specialists are okay with working for a company who scams people out of their money in name of crypto wallets? Hell, they're okay working for a company which doesn't share any information about them online?

[LoyceV]

We have a security algorithm programmed by the very best industry specialists

Who are these "very best industry specialists" exactly? Please provide links & info.

Sorry, it's not possible for security reasons.

Security through obscurity instead of transparency?

We would also like to ask you not to share details online. In this way, you are granting hackers and thieves valuable information.

What secrets are you trying to bury?