Hi,
I am new with bitcoin.
Yesterday registered at blockchain and made a transaction. AS i do not have experience, looks like the fee is to low (0,06 euro)
The fee was automatically calculated by the site. So i expected all was correct.
Now the payment after 12 hours is still unconfirmed.
I contacted blockchain support and the say that after i deposit 100 euro extra they proceed with the transaction that is stuck.
Is this correct what they say?
Just want your opinion.
thank you
I don't know, sounds like a scam to me. That's the problem with blockchain.com that there are many phishing websites. They can look identical and only have a slightly different URL. The real one has the Blockchain Luxemburg SSL. Just like others said, I encourage you to share the URL with us and not deposit any money prior to making sure it's the real Blockchain website and support. While 0.06 is a small fee, it's about today's regular fee for a $100 transaction. It's just that with the regular fees you have to wait up to 24 hours, possibly longer, so in the future, you should consider using the priority fee. But depositing 100 EUR does not sound like something that can solve the problem to me, so be careful.