Bitstarzisascam (OP)
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Activity: 62
Merit: 4
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September 16, 2019, 05:35:00 PM |
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It is legit indeed, the way they talk to me via chat is unprofessional from then I knew something was not right. I asked them if I can get my original deposit twice and they straight up said "No" & "Nope"
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BaBaGucci
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Activity: 15
Merit: 1
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September 16, 2019, 05:55:09 PM |
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This is interesting because I have been playing here for a few years now too and haven't had an issue although I have never attemtped to withdraw that amount of money. What I can say is there are a couple things you can do.
First go to askgamblers website and open a proper complaint against Bitstarz. They have a really good success rate with getting issues resolved similar to yours. AG will act as a middle man and you can present your case with the proof and Bitstarz will have a certain amount of time to respond.
If that doesn't work although it usually does, the casino is licensed so you can contact the commission and file a complaint with them as well.
I have submitted the complaint, hopefully we will get an answer, if not because they seem to be supporting bitstarz alot, and not accepting any negative feedback against the scam casino which is off. Are you sure you submitted the complaint properly because I didn't see it on the website. The last complaint that shows up is from july. I also noticed out of a total of 16 complaints filed against them only four (4) went unresolved.
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Bitstarzisascam (OP)
Jr. Member
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Activity: 62
Merit: 4
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September 16, 2019, 06:06:06 PM |
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This is interesting because I have been playing here for a few years now too and haven't had an issue although I have never attemtped to withdraw that amount of money. What I can say is there are a couple things you can do.
First go to askgamblers website and open a proper complaint against Bitstarz. They have a really good success rate with getting issues resolved similar to yours. AG will act as a middle man and you can present your case with the proof and Bitstarz will have a certain amount of time to respond.
If that doesn't work although it usually does, the casino is licensed so you can contact the commission and file a complaint with them as well.
I have submitted the complaint, hopefully we will get an answer, if not because they seem to be supporting bitstarz alot, and not accepting any negative feedback against the scam casino which is off. Are you sure you submitted the complaint properly because I didn't see it on the website. The last complaint that shows up is from july. I also noticed out of a total of 16 complaints filed against them only four (4) went unresolved. Like I said, Askgamblers is siding with Bitstarz.
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game-protect
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September 16, 2019, 08:13:46 PM |
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Like I said, Askgamblers is siding with Bitstarz. These gamblers do not know that Curaçao does not have a regulatory body for online games of chance! How professional!
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Kevinn22
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Activity: 64
Merit: 4
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September 16, 2019, 10:50:03 PM |
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Like I said, Askgamblers is siding with Bitstarz. These gamblers do not know that Curaçao does not have a regulatory body for online games of chance! How professional! More or less professional than someone who promotes a business on a forum and has the worst trustrating, along with scam accusations against him that he chooses to ignore? You do realize the irony of your situation I hope, claiming casinos scam players when you're the one that's a scammer?
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Bitstarzisascam (OP)
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Activity: 62
Merit: 4
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September 16, 2019, 11:16:47 PM |
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Like I said, Askgamblers is siding with Bitstarz. These gamblers do not know that Curaçao does not have a regulatory body for online games of chance! How professional! More or less professional than someone who promotes a business on a forum and has the worst trustrating, along with scam accusations against him that he chooses to ignore? You do realize the irony of your situation I hope, claiming casinos scam players when you're the one that's a scammer? I'm not sure why he's responding tbh, 100% you won't get a dime from me tho, if you wanna help feel free to I'll pay you after I get my bitcoins in my wallet other than that, this was a one time thing that I got scammed in a decade.
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game-protect
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September 17, 2019, 01:16:31 AM Last edit: September 17, 2019, 08:48:48 PM by game-protect |
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I'm not sure why he's responding tbh, 100% you won't get a dime from me tho, if you wanna help feel free to I'll pay you after I get my bitcoins in my wallet other than that, this was a one time thing that I got scammed in a decade.
The law firm takes its 35% only from the collected amount and you do not have to spend a dime! The law firm already successfully enforced money from onlinr casinos Sounds good?
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bitstars.net
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September 17, 2019, 01:21:11 AM |
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Hi all,
I figured I'll give you our side of the story here.
Unfortunately, the OP makes it sound like we like to just confiscate money from people all willynilly, as he doesn't mention on what grounds his money was confiscated.
This young gentleman used his 60 year old mom's identity to play casino online. We found it suspicious that a 60 year old woman from Northern Africa, was using BTC and having the username "MaskOffFuckingMaskOff". However, we wanted to give the player the benefit of the doubt as she had excellent English skills. So we figured we'd call up and make sure the identity was correct.
Upon calling the player, she spoke NO English what so ever, but luckily, her son (OP) was there to make a translation for us. We found it strange, and asked the son if he was the one playing, which he said he wasn't, and said his 60 year old mom was an avid gambler. I'm not sure, but 60 year old woman from Northern Africa using BTC, doesn't speak English and having English usernames (Rap lyrics to be more specific) is a bit strange.
Further into the verification call it was quite evident that he was the player, and he ultimately confessed to be using his 60 year old mom's identity whilst playing (the whole call with video was also recorded).
After the call we spoke with our regulators, AskGamblers and our Antifraud team, who all were in agreement to close the player down and removing funds due to severe breaches of the terms. I know it's easy to jump to quick conclusions and make fast judgements, but it's important to hear both sides of the story. You guys may not agree with our decision in the end, and that's fine, opinions may differ.
However, we believe in laying all cards out there for you to see, and then you can make your own educated decision.
Wish you all a great day going forward,
BitStarz
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bit★Starz - Dream Big, Win Bigger | www.bitstarz.com Bitcoin Casino | 1,000+ slots | Free Spins and bonuses | Biggest win to date: 150.042 BTC | Lightning fast cashouts
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TwitchySeal
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Merit: 2071
Join the world-leading crypto sportsbook NOW!
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September 17, 2019, 01:25:24 AM |
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I'm not sure why he's responding tbh, 100% you won't get a dime from me tho, if you wanna help feel free to I'll pay you after I get my bitcoins in my wallet other than that, this was a one time thing that I got scammed in a decade.
The law firm takes its 35% only from the collected amount and you do not have to spend a dime! Sounds good? Be ready to be asked to sign a contract with your real name and address that includes (he's already doxxed one of his own clients, btw): The Player hereby sells all his claims arising out of his playing at the casino bitstarz.com to the Foundation, including the claims on all the (jointly liable) debtors and including all ancillary rights. That the foundation hereby buys these claims. Then to be strung along for months without updates. Then to be pressured to pay some fees up front.
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Kevinn22
Jr. Member
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Activity: 64
Merit: 4
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September 17, 2019, 02:21:00 AM |
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thanks for clearing things up for us, bitstarz. I've played at your site for a number of years without issues. glad to see another scam accusation put to rest for another reputable site.
PS: I don't agree with confiscating the initial deposit, and many others may feel the same way. even if its in your ToS (its in every casinos ToS). Doesn't mean you have to confiscate it
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game-protect
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September 17, 2019, 11:59:31 AM |
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@ bitstars.net Did you verify the identity of account holder prior to letting him deposit and bet? After the call we spoke with our regulators, AskGamblers and our Antifraud team, who all were in agreement to close the player down and removing funds due to severe breaches of the terms. Ask gamblers is not a regulatory body. In the real world gamblers can not regulate online casinos. Ask gamblers is a private entity run by gamblers that cooperates with criminal online casinos to mislead online casino victims to not enforce its claims using the proper legal enforcement steps!
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Bitstarzisascam (OP)
Jr. Member
Offline
Activity: 62
Merit: 4
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September 17, 2019, 12:01:39 PM |
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Hi all,
I figured I'll give you our side of the story here.
Unfortunately, the OP makes it sound like we like to just confiscate money from people all willynilly, as he doesn't mention on what grounds his money was confiscated.
This young gentleman used his 60 year old mom's identity to play casino online. We found it suspicious that a 60 year old woman from Northern Africa, was using BTC and having the username "MaskOffFuckingMaskOff". However, we wanted to give the player the benefit of the doubt as she had excellent English skills. So we figured we'd call up and make sure the identity was correct.
Upon calling the player, she spoke NO English what so ever, but luckily, her son (OP) was there to make a translation for us. We found it strange, and asked the son if he was the one playing, which he said he wasn't, and said his 60 year old mom was an avid gambler. I'm not sure, but 60 year old woman from Northern Africa using BTC, doesn't speak English and having English usernames (Rap lyrics to be more specific) is a bit strange.
Further into the verification call it was quite evident that he was the player, and he ultimately confessed to be using his 60 year old mom's identity whilst playing (the whole call with video was also recorded).
After the call we spoke with our regulators, AskGamblers and our Antifraud team, who all were in agreement to close the player down and removing funds due to severe breaches of the terms. I know it's easy to jump to quick conclusions and make fast judgements, but it's important to hear both sides of the story. You guys may not agree with our decision in the end, and that's fine, opinions may differ.
However, we believe in laying all cards out there for you to see, and then you can make your own educated decision.
Wish you all a great day going forward,
BitStarz
Quit making excuses and bullshits, all you do is find any reason Whatsoever to take people bitcoins, also what do you expect if you playing using BTC and some junky ass casino asks you for KYC, if that's the case then there's no reason to use bitcoins if you wanna ask for documents ask them before the registration not after trying to withdraw. all I'm asking for is my original deposit because you have taken alot of people money and known to make excuses to take it at all costs even if it's a small mistake, also by you not showing your face during the facetime is quite sketchy and way unprofessional. What teams you have? You are in a 3x3 office, laying on your computer trying to scam people 24/7 with a small(team) group of "people". Stunna : History of selective scamming based on T&C DarkStar :_ Extremely shady gambling site practices. RHavar : I would be careful playing at this site. From the discussion at the reference link, he has I believe unfairly taken the balance of a player for breaking what is a very arbitrary rule on max bet. The funds that were won appear to have been won from a bet that was completely compliant, and max bets should be enforced by the software not as an excuse to confiscate someones entire balance. Strangely enough the user has screenshoted the supposed violated terms on max-bet, but does not currently even appear on the website: https://www.bitstarz.com/terms esurasean : fraud vigory : Scammer. Don't play at his casino because if you win, they will confiscate your balance. kingcrimson : Reference Happened to me as well. Stole my bitcoin straight out of my account. MRKLYE : Bitstars are a bunch of scammers. Makes up rules on the fly to fuck players out of promo BTC.
worthyou : This casino refuses to pay my balance 3.45 btc. They had 2 different "conflicting" terms about bonuses. According to one of terms i was fully right. it's clear i weren't advantage gambling. I didn't derive mymoney from "disallowed bets". The system never stopped me. I'd highly warn users to avoid bitstarz in all conditions. Do not play on here.
Dogedigital : Site confiscates funds to avoid paying out citing automatically applied bonus terms and terms connected to which the system does not reject. Unethical and unfair practices. Let's not talk about how many negative feedbacks were removed off Askgamblers regarding your casino.
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Bitstarzisascam (OP)
Jr. Member
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Activity: 62
Merit: 4
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September 17, 2019, 07:14:54 PM |
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JUST IN Dear Sir/Madam,
Thank you for contacting Curaçao eGaming.
Curaçao eGaming has no connection with that site and therefore any references made to Curaçao eGaming as one of the Master License holders are false and misleading.
Regards, Curaçao eGaming Now Wake the fuck up people!
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game-protect
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September 17, 2019, 08:52:32 PM |
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Maybe it is time for you to wake up and give your case into proper hands!
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game-protect
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September 18, 2019, 04:01:58 PM |
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Did the extremely mentally ill brain wash nonsense shit posted by some bitcointalk accounts mislead you to not engage Game Protect and enforce your claim?
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game-protect
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September 20, 2019, 02:28:01 PM |
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Have you given up?
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Bitstarzisascam (OP)
Jr. Member
Offline
Activity: 62
Merit: 4
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September 20, 2019, 09:30:31 PM |
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Have you given up?
I didn't give up, It's just everything that associates Bitcoin is 75% scam running per few people pretending to be what they are not, If a company are not a US based or somewhere lawful then theres no need to use it.
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game-protect
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September 20, 2019, 10:31:15 PM |
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A gambler usually knows better than a since 3,5 years active online gaming consumer protection entity how to enforce its claim!
What is your next enforcement step?
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TwitchySeal
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Merit: 2071
Join the world-leading crypto sportsbook NOW!
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September 20, 2019, 11:26:16 PM |
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A gambler usually knows better than a since 3,5 years active online gaming consumer protection entity how to enforce its claim!
What is your next enforcement step?
This kid has already lost enough. Quit trying to scam him for more or get his hope up.
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game-protect
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September 21, 2019, 01:01:06 PM |
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The extremely mentally ill and or brain dead bitcointalk account TwitchySeal is too stupid to understand what no cure no pay is! Claiming a false hope in regard to the Game Protect group also does not have any connection to the reality, because until today we never lost a case. There are many cases still in process, but so far we never lost any.
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