Maybe because we are thousands of users being satisfied with the service?
I'm satisfied by the service as well. However, I found this detail in their ToS:
We may at any time require you to complete our ID verification process and may also require you to submit additional identification documents to AgoraDesk if we deem it necessary. Failing to complete ID verification will be considered a violation of this agreement. We may close (upon which the account's cryptocurrency arbitration bond and fee balance will be forfeited), suspend, or limit your access to your account or to other Services we offer, and/or limit access to your cryptocurrency arbitration bond and fee balance for up to 180 days (or longer if pursuant to a court order or other legal process) if we consider that you are using the AgoraDesk platform to scam other users or for any other unlawful purpose, or if we receive reports that you are communicating unlawful or defamatory messages to other users [...]
I thought AgoraDesk was completely non-KYC[1], but as it turns out, not only can it turn into a KYC exchange, but it can suspend the user's account and confiscate their coins if they fail to complete the KYC. Unless I'm missing something, please someone correct me. Maybe the user letsxmr was banned due to an assumption their coins originated from criminal activity? Otherwise, I don't see which rule they violated.
[1]
In addition to the fact that the platform can function without JavaScript, AgoraDesk is also committed to maintaining simplicity and privacy, so it never requests KYC/ID verification and never plans to do so.
"not only can it turn into a KYC exchange, but it can suspend the user's account and confiscate their coins if they fail to complete the KYC"
This part of their ToS you speak about is the HIGH RISK involved using their pretended "non-custodial p2p" exchange who actually is fully custodial at AgoraDesk. Thanks for highlighting it.
I got banned simply for ASKING if i could put in my title of seller offers: "Mixed or Tainted Bitcoins accepted"
So yes you are right AgoraDesk and Localmonero market themselves as NO KYC but they can indeed ask any proof of funds or KYC from any customers.
They are no different than Paxful, Noones, Binance P2P or all the other custodial p2p exchanges who asks KYC or Source of Funds.
I just got lucky all this time to not get shotgun KYC my sweet Monero by AgoraDesk/Localmonero.