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Author Topic: HELP the dumb-dumb!! I sent TUSD to a USDT wallet, is there any hope??  (Read 352 times)
greggson
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October 01, 2019, 02:21:36 PM
Merited by DdmrDdmr (1)
 #1

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

I figure this post is going to get a lot of bashing, lol.
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October 01, 2019, 02:29:39 PM
 #2

An USDT Wallet on which blockchain?
You are talking about Omni, Ethereum, EOS, Tron or Liquid?
You sent your tokens from an exchange to an address of your personal wallet?

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October 01, 2019, 03:32:52 PM
 #3

You need to provide the public addresses of the wallet you sent it to/from in order to see if it's recoverable, as Saint-loup, it depends on the blockchain.

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October 01, 2019, 08:02:31 PM
 #4

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

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October 01, 2019, 08:26:42 PM
 #5

You need to provide the public addresses of the wallet you sent it to/from in order to see if it's recoverable, as Saint-loup, it depends on the blockchain.
Ok, here's the transaction hash. https://etherscan.io/tx/0x950900b2babdb7b12c49ccdac12fc088c59260095673cef13e22de77b40dad3f
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October 01, 2019, 08:37:50 PM
Last edit: October 02, 2019, 12:43:39 PM by dragonvslinux
 #6

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

You need to provide the public addresses of the wallet you sent it to/from in order to see if it's recoverable, as Saint-loup, it depends on the blockchain.
Ok, here's the transaction hash. https://etherscan.io/tx/0x950900b2babdb7b12c49ccdac12fc088c59260095673cef13e22de77b40dad3f

Export the private key of your Ethereum-based USDT wallet, import it into an ERC20 compatible desktop wallet* to get access to your funds again.
You transferred an ERC20 token to an ERC20 address, so assuming that you control this "USDT" address and can export the private key, you'll be fine.

*Ethereum wallet, mist, exodus, etc, or browser-based like metamask.

Edit: This is what you do when you own your private keys. Not when tokens have been sent to an exchange "wallet".

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October 01, 2019, 08:41:36 PM
 #7

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?
I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.
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October 01, 2019, 08:48:53 PM
 #8

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

You need to provide the public addresses of the wallet you sent it to/from in order to see if it's recoverable, as Saint-loup, it depends on the blockchain.
Ok, here's the transaction hash. https://etherscan.io/tx/0x950900b2babdb7b12c49ccdac12fc088c59260095673cef13e22de77b40dad3f

Export the private key of your Ethereum-based USDT wallet, import it into an ERC20 compatible desktop wallet* to get access to your funds again.
You transferred an ERC20 token to an ERC20 address, so assuming that you control this "USDT" address and can export the private key, you'll be fine.

*Ethereum wallet, mist, exodus, etc, or browser-based like metamask.
Whoa, that sounds like a great possibility.
Plus, I do have exodus and metamask wallet, awesome.
I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!
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October 01, 2019, 08:51:35 PM
Merited by suchmoon (4)
 #9

I'm going to request the private key from EXXA exchange.

Wait, slow down, that reply was prior to knowing about it being an exchange address.
They won't give you their private key, it's not a thing they'd hand over.

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?
I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

Do you mean EXX as in https://coinmarketcap.com/exchanges/exx/
Or EXXA as in https://bitcointalk.org/index.php?topic=5187439.0 ?

Either way the exchange/wallet has your funds, as they support USDT, so have the private key for your TUSD.
Ideally they'd give you your money back eventually.

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October 01, 2019, 09:22:32 PM
 #10

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?
I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.
The explorer says it was from Bittrex. Are you sure it's the right transaction? (ie 4000 TUSD)
The exchange can easily credit your account, but they can also charge fees for that. You should check their terms and conditions to see the fees they charge for that.

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October 01, 2019, 09:37:17 PM
 #11

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

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October 01, 2019, 11:20:45 PM
 #12

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)
Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

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October 01, 2019, 11:37:57 PM
 #13

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)
Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.



It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan
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October 02, 2019, 01:49:04 AM
 #14

Op if you sent this to an exchanges address does that exchange have a troll box? Maybe ask there or on their twitter or Instagram if they have those. Always makes sure whereever you trade you can contact someone from the exchange if something goes well. We need more info to properly help you.

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

Yet exchanges are very helpful when it comes to depositing and things where they gain something out of it. I think the OP is probably out of luck.

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)
Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.



It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan

Yes it would be good for any google users that have been lead here though a search to find the answer to their question though the OP needs to be more specific and give us a complete understanding of whats going on.

 
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October 02, 2019, 08:10:46 AM
 #15

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)
Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.



You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck

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October 02, 2019, 08:50:20 AM
 #16

You could be very very lucky if the exchange to sent your coins into still credit you your coins but the chance it almost 0 speciallu if you are asking for their private key which no exchange has done before


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October 02, 2019, 12:42:13 PM
 #17

You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck


The problem isn't that the funds have been sent to a different account, but the wrong token sent to an erc20 address that turns out to be an online exchange wallet.
Although the exchange clearly have the TUSD private keys, they don't support the token sent as can be seen below. Otherwise it would be accessible to the user.

Payment for storage of BTC, ETH, LTC, USDT.

Filing a formal support ticket is the best idea though I agree. I'd avoid the troll box unless you want to attract scammers.
Best of luck to you, I hope you get your funds back.

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October 02, 2019, 03:50:58 PM
 #18


Although the exchange clearly have the TUSD private keys, they don't support the token sent as can be seen below. Otherwise it would be accessible to the user.


I think all exchanges should be open to solve this kind of problem. Some services treat their users very badly using the excuse of "immutability". But wait, they are centralized. The blockchain should not become an excuse for dishonesty. If the problem is the fee, subtract from the value, it is better than leaving the user with nothing.
greggson
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October 03, 2019, 05:38:56 PM
 #19

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)
Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.



It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan
Thanks Jan as I do see the value for others in the future.
I'm still waiting on EXXA to respond to my private key request and will post the response here when I do get it.
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October 03, 2019, 05:50:22 PM
 #20

I'm going to request the private key from EXXA exchange.

Wait, slow down, that reply was prior to knowing about it being an exchange address.
They won't give you their private key, it's not a thing they'd hand over.

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?
I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

Do you mean EXX as in https://coinmarketcap.com/exchanges/exx/
Or EXXA as in https://bitcointalk.org/index.php?topic=5187439.0 ?

Either way the exchange/wallet has your funds, as they support USDT, so have the private key for your TUSD.
Ideally they'd give you your money back eventually.
dragonvslinux, you're correct it's https://bitcointalk.org/index.php?topic=5187439.0
I've spoken with the head office and they said they'll give me an answer in the next 2-3 days, apparently I'm not the only dumb-dumb that has done this.
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