Sportsbet.io - FRAUD

[cola91]

and they also promise a welcome free bet, and then they don’t give it, I support, these are scammers

Sportsbet.io are not remotely scammers, they’re the most trustworthy, reputable, most successful sports bookie in crypto. Stop posting bull shit & find something constructive to do.

how much do they pay you for posting?

Sorry.. but it seems like what OP experiencing is just a misunderstanding. You know that Sportbet is one of the big betting sites and is the main sponsor of Watford.FC, they are very stupid to steal OP money.. it's good to discuss it well with Sportbet Support/Customer Service team if you have an issue.

Sportbet Support/Customer Service team do not want to response on any of my questions. I sent emails but nothing.

I will send complain to Curacao, work now on that.

[game-protect]

I will send complain to Curacao, work now on that.

What was the outcome of the complaint to Curaçao?

[trackguy]

I have an extreme issue with this sportsbook Sportsbet.io. A few days ago, as I was about to withdraw my funds from my account, I was locked out of my account instantly. Curious as to why I was locked and was unable to log in to my account, I frantically live chatted with the agents. I received a dry response from the agents and was told that I would have to contact the safety and assurance team. I emailed the safety assurance team and they told me that my account was disabled due to a security reason. I was shocked because there was none to my knowledge. They told me that I need to do a KYC which i happily obliged to do and sent in my drivers license as well as my banking statement.Having to wait 2 days for another response, the team got back to me stating that now I have to go through a second party verifying platform of Sportsbet which I did once again. I sent in my drivers license, my selfie and many other things and then waited for another response. Then I get another response stating my account was flagged for multi accounting by their security systems. They had linked me to 6 different accounts; 5 which are not my accounts. An account that I opened back in 2016 which I had no access to due to login and deposit issues was abandoned by me and hence I opened a new account. Now I just received another email stating that I am apparently engaging in money laundering, that I am part of a betting syndicate LOL, that I am using a robot or spy or AI to gain advantage and that I am colluding with other users in order to defraud sportsbet which is absolutely absurd and is an extreme form of defamation. Their final sentence to me "As a final exemption, we will close your account and no funds will be returned". I have 20 ethereum in that account which is my hard earned money, roughly equating to $2546 USD. I feel like I am being targeted and scammed even though I have been using sportsbet for more than 3 years and have recommended this sportsbook to families and friends and have sung its praise. It is heartbreaking for them to do this to me. I want my money back and returned to me rightfully so. Here I thought being partnered with Watford FC; a club in the EPL league would hold some meaning and accountability. I demand for my $2546 usd to be returned to me and I do not want to play games anymore by waiting more than a day for one email. The communication process in itself is extremely poor. If I do not get my money back, Sportsbet is the biggest scam book out there in the industry. My username is Hussain8900. I demand justice. Until then I will not stop until I get my money back from the scamming sportsbook.
 

[notblox1]

@trackguy

You need to post some proofs of conversations and screenshots,
but I would first suggest talking with them on their topic in bitcointalk forum here:
https://bitcointalk.org/index.php?topic=1458034.0

I have seen many times  issues being resolved that way

[Slow death]

@trackguy

You need to post some proofs of conversations and screenshots,
but I would first suggest talking with them on their topic in bitcointalk forum here:
https://bitcointalk.org/index.php?topic=1458034.0

he contacted support and has already been answered here:

Hi Hussain8900/trackguy,
Thank you for being a long term customer and promoting us to your family and friends for over three years, its good to hear.

Before we move forward, I want to address your comment mentioned above: "Here I thought being partnered with Watford FC; a club in the EPL league would hold some meaning and accountability."
I mentioned last night to fellow loyal customer of ours that our commercial agreements and player risk management are completely different matters. Also on this matter, Watford regularly visits us, and us to them and we have a great business relationship and are looking to work together for many more years to come.

However, as for the rest of your claim/dispute, I am really struggling to comprehend your accusations now that I see the plethora of information we have at hand.

Starting with the owing amount of $2546 you claim.
This is so incorrectly over claimed it is not even plausible. Out of respect to privacy, Im not even go into the actual amount.

Regardless of the inaccurate accusations from yourself, we at sportsbet.io respect privacy 110% of the time and certain details will not be aired in public. We don't apologise for that.

Secondly, yes we do have you linked to other accounts.
I was AMAZED when I saw one of the many linked sportsbet.io accounts is the same name as you are using here for BTC Talk forum.. (trackguy)

To me, that is an absolute slap on the face to this thread, this forum, and the users using this forum. I would be disappointed if you didn't apologise to these good people who go out of their way to keep this thread going for being a touch disrespectful to them.

These guys are always here and genuinely try to help out users when they have the chance to. Then for you to say you are not 'multi-accounting' while multi accounting the same sportsbet.io user name on this forum is just not good enough basically.

Lastly, please be careful of directing the phrase "extreme form of defamation" towards us especially when you are claiming "Sportsbet is the biggest scam book out there in the industry"
Based on the information we have at hand and the incorrect figures and information you are claiming here... I don't think using and aiming the word 'defamation' is very fair at all.

This is my last and final response to your unsubstantiated and incorrect claims on this matter. All further correspondence stays between yourself (whichever account that is) and our security department.
regards,

Steve,
Sportsbet.io

https://bitcointalk.org/index.php?topic=1458034.msg53464378#msg53464378

it seems that the problem has to do with multiple accounts that the OP has

I have seen many times  issues being resolved that way

create a lot of accounts is against TOS from all gambling sites (to my knowledge) and in the case of OP it seems to me that they will no longer pay attention to any claims that OP makes

[neymarjr12]

Hi cola91,
Have absolutely same issue, not paying me after full KYC and linking to some accounts that I have never seen in my life without any evidence.
How did you solve your case?

hi,

Have huge problem with this bookie. I opened account 1 month ago and start gambling maybe one week ago. After couple days they ask me to verify my account before withdraw, I used camera verification and continue to use site. After day or two they told me this:   

Please note that your account was disabled due to being flagged for multi accounting by our security systems.
As this is strictly forbidden by our terms and conditions we would like to extend your the ability to explain.
 
Under rule 3.5
You are allowed to have only one Member Account. If you attempt to open more than one Member Account, all of your accounts may be blocked, suspended or closed and any bitcoin credited to your account/s will be frozen."
and rule 3.6.   
If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member Account being blocked."
Please let us know if you have opened previously or actively use any other Sportsbet.io accounts. If so please name these or any such user accounts.

Thank you for your patience and understanding regarding this matter.

After my explanation that I have only one account and never open another there they send me next email where they connected me with some other person, with username: Ilijash, asked me about that person. After my answer that I never had any connection they send me today this email where they want to took all my earned money. I have on my account more than 18k eur, earn more than 15k in last 7 days. You know on which match I earned a lot? On Real Madrid vs Brugge. I bet h2 on Club Brugge. I bet on other most famous clubs etc. Now they want to steal all my money. I will not allow to lose all my earned money. If they want to close my account, If they want from me to stop gambling on their site I will accept that decision but I want all my money because I earned that honestly.  There is theirs last email:

Hey cola91,
 
Thank you kindly for completing the verification process.
 
Unfortunately, your account verification was not successful due to following reason:
 
We have acquired evidence that you are acting in breach of our terms and conditions.
 
Under rule 16.1.
 
16.1.    Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
 
(i) we suspect that you are engaging in money laundering, illegal or other fraudulent activity while using our Website; or
(ii) we suspect that you are depositing Bitcoin which have been obtained unlawfully or in a clearly and seriously debase manner; or
(iii) we obtain evidence that you are part of a betting syndicate where several parties are involved in placing bets in order to evade the Sportsbook Rules, these Terms and Conditions or any other rules of Sportsbet.io; or
(iv) we determine that you are using any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the normal proper functioning of our services, any relevant device(s), software, the Website, the casino games, the sportsbook and betting information or any transactions offered on the Website and in particular will not employ or make use of any artificial intelligence or other system (including machines, computers, software or any other automated systems) designed specifically to defeat the Sportsbet.io systems; or
(v) we determine that you are colluding or attempt to collude with other players in order to defraud Sportsbet.io or its customers;
(vi) we determine that you are breaching any term of these Terms and Conditions;
(vii) we determine that you are acting in a manner that is detrimental to the conduct of our business.
 
As a final exemption we will return the remaining sum of your initial deposits to your Neteller address within the next 48 hours.
 
If you attempt to open any new accounts, please note that any deposits you send to Sportsbet.io in the future will not be returned.
 
Should you have any questions regarding this process please do not hesitate to contact us by replying to this email.

On this way I want to alarm all people to not be victims of their fraud. To be careful and go away from their site. Also If someone can suggest best way for me now how to receive all my money?

[actmyname]

Hi cola91,
Have absolutely same issue, not paying me after full KYC and linking to some accounts that I have never seen in my life without any evidence.
How did you solve your case?

This is a bit of a necrobump but since you have a similar issue, it shouldn't be too big of a deal.

Considering the fact that OP has yet to make a response on this issue and has since moved on to another sportsbook (or that's what it seems, judging by their post history), I don't think the result is one that you will be particularly happy with.

This is the most recent post regarding Sportsbet.io:

Hi,

I made a claim on IBAS, firstly they do not had sportsbet.io in list of bookies, but after my call they add them. Now I am waiting for resolving and also asked sportsbet.io here and on emails for help but they decide to be quiet and non-professional.

I never claimed promotion or bonus, used just on several sports their boosts, sometimes lost sometimes won..I do not want to think that is problem.

Not great.