Localbitcoins is intentionally trying to lowkey steal from its customers (me)

[Mike Mayor]

I have been using local bitcoin for a very long time. I don't really want to use it anymore but I pretty much have to and I will tell you why...
They basically take KYC much too far to the point of ridiculousness and irritation. All this KYC stuff does much more harm then good. It just pisses off the 99.99% of users that aren't criminals.
KYC ruins our experience just because of a few scammers and thieves. No sorry, but when they take things that far it becomes counter productive.
Did you know they have a limit of only 1000eu per year!! Not per month. First level KYC is showing your drivers license and it only gives you 10000eu per year. I wish they would get it into their thick skulls taht people who launder money don't screw about with pennies they alunder massive amounts way over 10k. Small amounts should not need KYC. A free account should be 1k per month and KYC 10k per month.
I started using localetheruim but the prices are not so good for selling there. You lose about %7 which is quite a bit. Now they doing stuff like what is happening to you. When will it end? 

[Mulann2]

I have been using local bitcoin for a very long time. I don't really want to use it anymore but I pretty much have to and I will tell you why...
They basically take KYC much too far to the point of ridiculousness and irritation. All this KYC stuff does much more harm then good. It just pisses off the 99.99% of users that aren't criminals.
KYC ruins our experience just because of a few scammers and thieves. No sorry, but when they take things that far it becomes counter productive.
Did you know they have a limit of only 1000eu per year!! Not per month. First level KYC is showing your drivers license and it only gives you 10000eu per year. I wish they would get it into their thick skulls taht people who launder money don't screw about with pennies they alunder massive amounts way over 10k. Small amounts should not need KYC. A free account should be 1k per month and KYC 10k per month.
I started using localetheruim but the prices are not so good for selling there. You lose about %7 which is quite a bit. Now they doing stuff like what is happening to you. When will it end? 

You can not blame them for taking the extreme measures to ensure customers safety, if anyone got his/her money stolen as a result of weak security the blame will be on them, then you would prefer to be irritated and get pissed off as long as your funds are safe,
However,  I think they needs to pay more attention to their customer service in order to keep the customers confident about the platform.

[DooMAD]

You can not blame them for taking the extreme measures to ensure customers safety, if anyone got his/her money stolen as a result of weak security the blame will be on them, then you would prefer to be irritated and get pissed off as long as your funds are safe,

KYC doesn't ensure customers' safety, though.  If a legitimate customer jumps through all the necessary hoops and provides all the documents to validate the account, but then someone malicious hacks in and steals the funds, there are no details on record for that malicious party (aside from possibly an account number if they stole fiat currency).  KYC doesn't help you track down thieves and phishers.  They simply subvert the system.  It's highly unlikely any crypto funds would ever be recovered.  It makes no difference whether you have the legitimate customer's details or not.

All KYC does is create a treasure trove of personal details for criminals to steal and potentially use to break into other accounts elsewhere.  If anything, KYC is a leading cause of security breaches.  The only reason they try to convince you it's for your benefit is because they want to monitor your financial transactions without you realising what the real intent is.

[Mosperian]

4 days noreply and I've suffered consequences as a result and will be suffering more. Thanks so much you shady fucks.

[Kyraishi]

I think the bigger problem is the part of customer service, if the customer service are more active and responsive to the varying issues users are encountering in the site it will make things easier, if they want to keep their reputation they better do something about customer service otherwise they could be given wrong impression to users.

Agreed! I've never really had issues with the platform (eg, forced vacations, it's mostly been with the support staff. Doesn't seem fair or viable even to have your customers wait 3-4 days for a response, and then wait another couple days for another one.

They have definetly not been very competitive in the market recently, especially considering they where the best option for OTC trades for such a long time.

Might be time to move over to paxful...

i learned that I couldnt withdraw my coins while trying to send them to paxful actually. Not only is it a better service from what ive seen but I had several buyers ready who were giving a 12k valuation.

Is anyone in here with enough empathy for my situation to help me with a BTC or fiat loan against my coins that are locked up for the next few day to two weeks (going off threads on reddit complaining of how long it takes).

It's not a lot of BTC so.not a large loan needed but it was a lot to me at this time because all of my resources except those coins are tied up in a small personal business im in the midle of launching (moving company. I ran someone else's for a long time and am going to do the same job I've been doing but for 4 times the money).

Anyway I know it's unlikely but I was selling those coins for food and to live so...can't blame me for trying to live and eat.

Ah. Damn. It really does suck then - I didn't get any emails regarding the verifications or anything, and then one day I logged in and I had exceeded the volume and had to send in more information for tier 2. It wasn't that bad, I gave them my passport months ago since I'm an active trader there but their verification system has issues for sure.

You could just get a credit card or a real life loan - it seems like the better option and you won't need to pay spreads in selling the crypto-currency, and credit card interest rates are nothing if you pay back by the month.

Anyway. Good luck. I hope you get this sorted.

[Mosperian]

This is an exit scam and I feel badly for anyone else who has money on this site. Within 6 months theyll be gone with all of our coins mark my words.