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Author Topic: Cex.io warning. It's a #scam exchange.  (Read 249 times)
cbreum (OP)
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January 30, 2019, 10:52:18 AM
Merited by KingZee (1), cruso (1)
 #1

Stay the hell out of Cex.io.  Be aware that the KYC goes fine, but after a while where you start trading with "higher" amounts they suddenly require you to fill in your salary, source of income, your wife name and how many dogs you have Big Grin

Now my cards have been rejected because I refused to tell them my salary information

"Payment Card Verification Rejected"

I posted on twitter to my 18.000 followers...lol.. and wrote them this:

"So sad because of your stupid requirements for salary information. Well my 18.000 followers are notified.


https://twitter.com/carstenbreum/status/1090547979151425536 
https://twitter.com/carstenbreum/status/1090548734897856512
https://twitter.com/carstenbreum/status/1090548180910030848 

Enjoy. "

http://rimbit.dk/thread-1029.html

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Reply with quote  #2

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CEX
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January 30, 2019, 07:14:27 PM
 #2

Stay the hell out of Cex.io.  Be aware that the KYC goes fine, but after a while where you start trading with "higher" amounts they suddenly require you to fill in your salary, source of income, your wife name and how many dogs you have Big Grin

Now my cards have been rejected because I refused to tell them my salary information

"Payment Card Verification Rejected"

I posted on twitter to my 18.000 followers...lol.. and wrote them this:

"So sad because of your stupid requirements for salary information. Well my 18.000 followers are notified.


https://twitter.com/carstenbreum/status/1090547979151425536 
https://twitter.com/carstenbreum/status/1090548734897856512
https://twitter.com/carstenbreum/status/1090548180910030848 

Enjoy. "

http://rimbit.dk/thread-1029.html


Dear cbreum,
Thank you for taking your time to share your experience with us and our community.
We are sorry to hear you are not happy with the AML/KYC verification on our platform and our services didn't meet your expectations.

First of all, please allow us to inform you that we are a legit company, thus international and local regulations require CEX.IO to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.

In accordance with the above-mentioned regulations, Anti-Money Laundering and Know Your Customer Policies, we have designed the verification procedures to ensure compliance with high international standards.

Please let us mention that the AML/KYC procedure is a must for all of our customers at some point during their activity on our exchange. It helps us to ensure the safe trading environment on our platform.

Kindly note that our Compliance Department follows these international and local regulations. They have to request some information in order to confirm the source of funds of our users, understand the nature of their relations with CEX.IO and main crypto funds usage scenarios.

More details on our AML/KYC procedure can be found on the next web page: https://cex.io/aml-kyc.

AML/KYC policy shouldn't be neglected in any circumstances and reasons. In case the user is not ready or refuses to provide us with some information in the frames of the mentioned procedure, the Compliance Officer has the right to temporarily suspend some services until an obligatory AML/KYC procedures for the account are not completed. But if all the documents and information are provided fully and in time, the procedure goes smoothly and faster.

We would be glad to assist you more on this matter, but due to the sensitive matter of your request, we can’t disclose any additional details on public.
You may contact our Compliance Officer directly via support@cex.io to clarify all the information on this situation.
Thank you for your understanding in advance.


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speedster.one
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February 01, 2019, 07:21:43 PM
 #3

Stay the hell out of Cex.io.  Be aware that the KYC goes fine, but after a while where you start trading with "higher" amounts they suddenly require you to fill in your salary, source of income, your wife name and how many dogs you have Big Grin

Now my cards have been rejected because I refused to tell them my salary information

"Payment Card Verification Rejected"

I posted on twitter to my 18.000 followers...lol.. and wrote them this:

"So sad because of your stupid requirements for salary information. Well my 18.000 followers are notified.


https://twitter.com/carstenbreum/status/1090547979151425536 
https://twitter.com/carstenbreum/status/1090548734897856512
https://twitter.com/carstenbreum/status/1090548180910030848 

Enjoy. "

http://rimbit.dk/thread-1029.html


Dear cbreum,
Thank you for taking your time to share your experience with us and our community.
We are sorry to hear you are not happy with the AML/KYC verification on our platform and our services didn't meet your expectations.

First of all, please allow us to inform you that we are a legit company, thus international and local regulations require CEX.IO to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.

In accordance with the above-mentioned regulations, Anti-Money Laundering and Know Your Customer Policies, we have designed the verification procedures to ensure compliance with high international standards.

Please let us mention that the AML/KYC procedure is a must for all of our customers at some point during their activity on our exchange. It helps us to ensure the safe trading environment on our platform.

Kindly note that our Compliance Department follows these international and local regulations. They have to request some information in order to confirm the source of funds of our users, understand the nature of their relations with CEX.IO and main crypto funds usage scenarios.

More details on our AML/KYC procedure can be found on the next web page: https://cex.io/aml-kyc.

AML/KYC policy shouldn't be neglected in any circumstances and reasons. In case the user is not ready or refuses to provide us with some information in the frames of the mentioned procedure, the Compliance Officer has the right to temporarily suspend some services until an obligatory AML/KYC procedures for the account are not completed. But if all the documents and information are provided fully and in time, the procedure goes smoothly and faster.

We would be glad to assist you more on this matter, but due to the sensitive matter of your request, we can’t disclose any additional details on public.
You may contact our Compliance Officer directly via support@cex.io to clarify all the information on this situation.
Thank you for your understanding in advance.




Take a look at the thread and the links on the top https://bitcointalk.org/index.php?topic=5101404, it looks like someone is cloning your site
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February 03, 2019, 05:43:46 PM
 #4

Dear speedster.one,

Thank you for letting us know about this.

We have forwarded a report about mentioned websites to our legal department.

We will do our best in order to shut them down as soon as possible.

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cruso
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February 03, 2019, 08:55:55 PM
 #5


Since when did kyc require source of income, wife's name, salary and pet info?
fortunecrypto
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October 17, 2019, 11:53:39 PM
 #6

I don't know the real score about Cex, but I am seeing 4 scam threads about CEX. I think this should be consolidated and if the accusations are strong there should be a flag raised to this to see who support and oppose this I seldom see one exchange having a lot of bad reports here another one is Yobit.

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October 18, 2019, 02:46:01 AM
 #7

I don't know the real score about Cex, but I am seeing 4 scam threads about CEX. I think this should be consolidated and if the accusations are strong there should be a flag raised to this to see who support and oppose this I seldom see one exchange having a lot of bad reports here another one is Yobit.
Recent ones?
It would be cool if you listed them here to.

So to OP, did they lock your funds? If they did not then i think it's not scam and the scam accusation wasn't necessary, If otherwise, the apologies.
Also, If their KYC conditions are too harsh on you then i would advice you get a suitable exchange  Wink
Personally am not a fan of KYC too so i avoid such exchanges as much as possible.

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October 22, 2019, 03:27:06 PM
 #8


Since when did kyc require source of income, wife's name, salary and pet info?

Dear cruso,

Thank you for your question.

The list of documents needed to pass the AML/KYC procedure complies with international requirements and regulations.
You may rest assured that all data can be requested only with a reason for that. The aim of these procedures implemented is to ensure safe and operational trading environment.

In an imagined scenario, a platform without proper Verification Procedures implemented put its customers to a huge risk: police investigate potential money laundering on an exchange and, since such exchange cannot demonstrate that it has checked the information about its customers and their funds, simply orders a freeze on the entire operation of an exchange. So no one can trade because someone with dirty money did.

Thank you for understanding in advance.

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October 22, 2019, 08:37:48 PM
 #9

This thread is Soooo funny that i had to register and make this reply i mean Wife's name, salary and pet info?

I say :  AHHAHA ;DHAHHAHAHH;DAHAHAHHAHAHAHAHAKHAKH;DKA;D;DHKHAHKHAKHAKH;DHAHAHAHHAHAHA;D;D;D;D;D;D;D;D;D;D;D;D;D;D;D;DKAHKHAKHKAHKAHKAH OHHHH GOD THANK YOU FOR THE LAUGH!

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