Please be careful on BITLISH, withdrawal more than 2 weeks

[johnccc]

Hi All,

I withdrawal from OCT11 till today.
received nothing from them

See screenshot for proof
https://ibb.co/GxsM2p5

[1715093781]

1715093781

[1715093781]

1715093781

[1715093781]

1715093781

[mk4]

Have you already tried contacting them? If so, what did they say? Assuming they've already replied. If they haven't yet, try spreading your case over social media(Reddit, Twitter, etc). Negative press mostly forces services to respond.

Though I'm not really sure if this service is legitimate, as this is the first time I've heard of it.

[Casdinyard]

Hi there, you could check this out though not sure if this still working in their end.

Hello, digitaltrader. We have just noticed this message and sorry for belated reply.
For some time ago we have added transaction hash and a possibility to check TXID in our iOS app and did that on our website yesterday. You can give it a try by yourself now. This feature will appear in our Android app soon.
Here are some pictures with instructions:
https://yadi.sk/i/QrqGJNxA3N9CfD
https://yadi.sk/i/rLaR05K93N9CuF

Should you have any other questions or issues, please send them to us via our mobile app or https://bitlish.zendesk.com

Your Bitlish team.

Perhaps, PM that user, obviously he is from bitlish however he was active last October 11.

Hope that helps.

[johnccc]

Yes. i have sent several email.. zen support.

They answered is very formal.
Please wait. we are verify account.
With terms, law, and others checking.

FYI, i have submitted my documents.  also, my account has verified.

They support answer is very general.
ask me to wait.

[Casdinyard]

Yes. i have sent several email.. zen support.

They answered is very formal.
Please wait. we are verify account.

With terms, law, and others checking.

Is very general common answer.

You often use this site? Especially the withdrawal or this is the first time? If ever.

Try to look at this one.

Scam dump! Blocked my account without a reason and do not return the money! Run away from here!

You could open a scam accusation in this thread https://bitcointalk.org/index.php?board=83.0 if you like

And to make a correct scam report, follow this link >>> https://bitcointalk.org/index.php?topic=260073.0

He was told to open a scam accusation thread and then within that day the issue is solved! So I guess Bitlish won't destroy their reputation. Anyway, your 1.2btc is crazy not to worry about.

[johnccc]

This is first time use..
i read the forum and do alot research.

Compare alot sites too.

i felt this is the good site..
who's know the i am stucked on withdrawal.

[mk4]

ask me to wait.

If it's been really 2 weeks since their last reply, message them once more, and mention that you've already been waiting for 2 weeks. Some verifications can take time for sure depending on the number of users of a certain exchange, but complaining could probably help for them to speed up the process and to probably prioritize your case.

Also, next time, stick to the more reputable exchanges: Coinbase, Kraken, and such.

[johnccc]

I asking everyday.
All the answer is very general.

i felt they run out of bitcoin to send to my address.

They are trying to drag me something.
Cause using the same reason.
Security check on terms. UK law and etc.

Doesn't give me correct answer.

[mk4]

I asking everyday.
All the answer is very general.

i felt they run out of bitcoin to send to my address.

They are trying to drag me something.
Cause using the same reason.
Security check on terms. UK law and etc.

Doesn't give me correct answer.

Post a thread on Reddit r/bitcoin[1] and r/cryptocurrency[2] to give publicity to your issue. Giving certain services bad press can help you by forcing them to take you seriously and resolve your problem quicker.

[1] https://reddit.com/r/bitcoin
[2] https://reddit.com/r/cryptocurrency

[TheUltraElite]

@johnccc

Would you mind telling where you got the funds from? The bitcoins that you are trying to withdraw, were they received on a trade or were they deposited from some where else?

Many times these problems arise when you are sending from gambling sites, casinos and other exchanges. At times even criminals attempt to launder money trying to use the exchange as an intermediary to clean their tracks. Are you sure you are not doing any of these?

If these things are clear on your side then you may go to "smear" their name on social media, but do be sure to provide facts objectively.

[johnccc]

Deposit via my card.
i also snap photo with my card with my face together to proof it.

Before deposit, i am asking and asking.
any problem on card? they answerred, no problem at all.

I tried to deposit some amount.. seems alright.
But when big amount, is not OKAY..

Now they refused to withdrawal.

[johnccc]

OMG, received email support.

this is what their replied.

Hello,

We found that you are posted fault news on forum. Therefore, your account will be suspended and all fund will not be refunded. Hence, spreading fault news is a serious crime. We reserved the right on this.
Thank you.

Best regards,
Bitlish support team


how can this to be happened?
Deposit using my card. if anything wrong, they should refund back to origin.
not suppose to take the money.

Please see link for proof
https://ibb.co/nwHMC9H

[elda34b]

OMG, received email support.

Create a flag and move this to the Scams Accusations board.

They clearly fuck you up. Nothing can be done except telling people that they kept your money.

[mk4]

OMG, received email support.

this is what their replied.

Hello,

We found that you are posted fault news on forum. Therefore, your account will be suspended and all fund will not be refunded. Hence, spreading fault news is a serious crime. We reserved the right on this.
Thank you.

Best regards,
Bitlish support team


how can this to be happened?
Deposit using my card. if anything wrong, they should refund back to origin.
not suppose to take the money.

Please see link for proof
https://ibb.co/nwHMC9H

Assuming you're actually not trolling us, that's definitely a very shitty reason and excuse for not returning a user's funds. Contact your local bank and immediately inform them of the situation, and ask them to do a reversal of the transaction if possible. Don't delete all the proofs that you got.

[Casdinyard]

OMG, received email support.

this is what their replied.

Hello,

We found that you are posted fault news on forum. Therefore, your account will be suspended and all fund will not be refunded. Hence, spreading fault news is a serious crime. We reserved the right on this.
Thank you.

Best regards,
Bitlish support team


how can this to be happened?
Deposit using my card. if anything wrong, they should refund back to origin.
not suppose to take the money.

Please see link for proof
https://ibb.co/nwHMC9H

If this is true then shame on them. However, would you mind to screenshot their actual email, I mean by the look and terminologies of email it looks like it just made by random people that don't have idea on how to reply professionally on customer's email despite of the issue.

Sorry, but it looks unprofessional considering they're in the market for years. I smell something not right.

[johnccc]

OMG, received email support.

Create a flag and move this to the Scams Accusations board.

They clearly fuck you up. Nothing can be done except telling people that they kept your money.

how to create flag?
i am new to this forum. 
i am sure other have this problem too.

I am trying aware other users about this.

[mk4]

how to create flag?
i am new to this forum. 
i am sure other have this problem too.

I am trying aware other users about this.

Create a topic on this section: https://bitcointalk.org/index.php?board=83.0

and post the detailed information on what happened as to let people be aware of this.

With that said, please update us about your funds. Try working with your local bank to hopefully get back your hard-earned money.

[johnccc]

OMG, received email support.

this is what their replied.

Hello,

We found that you are posted fault news on forum. Therefore, your account will be suspended and all fund will not be refunded. Hence, spreading fault news is a serious crime. We reserved the right on this.
Thank you.

Best regards,
Bitlish support team


how can this to be happened?
Deposit using my card. if anything wrong, they should refund back to origin.
not suppose to take the money.

Please see link for proof
https://ibb.co/nwHMC9H

If this is true then shame on them. However, would you mind to screenshot their actual email, I mean by the look and terminologies of email it looks like it just made by random people that don't have idea on how to reply professionally on customer's email despite of the issue.

Sorry, but it looks unprofessional considering they're in the market for years. I smell something not right.

You are right, they are many years.
that's why i dare to swipe big amount into BTC.
but, bad thing happened.
i can't be let other get scammed by them.

Small money is okay, when it's big. you can see what the wolf tail.

Sure, please have a look on gmail.
This is the full details that sent from bitlish zen support.
Screenshot: https://ibb.co/FqQCTFc

[johnccc]

how to create flag?
i am new to this forum. 
i am sure other have this problem too.

I am trying aware other users about this.

Create a topic on this section: https://bitcointalk.org/index.php?board=83.0

and post the detailed information on what happened as to let people be aware of this.

With that said, please update us about your funds. Try working with your local bank to hopefully get back your hard-earned money.

Failed to get back.. i intent to chargeback.
I called my bank. they failed to chargeback due to some "payment code".
then i called to visa. Visa said this is international transaction. Which hard charge back due to merchant is using "XXX payment code".

I did called 3-5 times to bank and visa. spoke to different dept about my case.  no one able to solve it.