Halifax Bank UK - Account Closed

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miztaziggy:
I have no idea whether or not this is Bitcoin releated, but today I received this:



I contacted Halifax, spent 30 minutes on the phone only to be told an internal review highlighted my account as 'no longer suitable' and that is literally all they would say. The guy I spoke with said that the closure team that sent me the letter would not give any more information than that.

I went to my branch and they couldn't tell my anything else. It was getting close to closing time so they said they would make some calls tomorrow, however the notes on their screen on my account said a 60 day closure notice had been issued and just said 'following a review'. I fully expect the bank manager to get nowhere with this too and to tell me that it's just following a review too.


The problem for me now is this: I tried to sign up to a first direct account and got denied.

How is this possible?

What the hell am I supposed to do without a bank account in 60 days now? How do I pay my mortgage and how do I get my salary paid?


I have 0 debt other than my mortgage of about £180k, but that is with Britannia and just goes out as a DD payment of £1,300 a month. I have no credit cards, I have no store cards, no hire purchase and no bad credit history.

I got a statutory report from Equifax and it's all green, I have 0 bad debt and 0 missed payments, ever.

My Halifax account is always a few thousand in credit, I never use the overdraft. My salary goes in, my mortgage and bills go out.

I have used it for a couple of bitcoin sales only, maybe a total of £2000-5000 at most in 3-4 sales. I have also paid in 2 lots of £2,500 in cash from other sources recently.

hottweelz:
Did you CALL the bank?

That letter is written so poorly, it HAS to be fake.

If it's real, leave that bank anyway.  



Sorry, I see you DID call.  That bank's letter looks like it was written by a 5 year old... surely you have other banks where you live?

casinocoin:
Quote from: hottweelz on March 17, 2014, 05:42:30 PM

Did you CALL the bank?

That letter is written so poorly, it HAS to be fake.

If it's real, leave that bank anyway.  



Sorry, I see you DID call.  That bank's letter looks like it was written by a 5 year old... surely you have other banks where you live?

I agree.. Letter seems very poorly written for a bank. You should mention that to your local branch.
Do not live in the UK, but do live in Canada.. Personally would contact a financial advisor or lawyer for some questions. They gave no reason for your account being terminated or not "doing business" with you.

Remember remember the 5th of November:
Quote from: casinocoin on March 17, 2014, 05:49:29 PM

Quote from: hottweelz on March 17, 2014, 05:42:30 PM

Did you CALL the bank?

That letter is written so poorly, it HAS to be fake.

If it's real, leave that bank anyway.  



Sorry, I see you DID call.  That bank's letter looks like it was written by a 5 year old... surely you have other banks where you live?

I agree.. Letter seems very poorly written for a bank. You should mention that to your local branch.
Do not live in the UK, but do live in Canada.. Personally would contact a financial advisor or lawyer for some questions. They gave no reason for your account being terminated or not "doing business" with you.

Wow just noticed the spelling..."Writting".

practicaldreamer:
I'm seriously thinking of switching my current account across to a Credit Union (of which I'm already a member) - don't know if that might be an option for the OP ?

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