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Author Topic: Cryptonator.com I dont receive LTC yet :( but...  (Read 131 times)
moveddisk (OP)
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December 02, 2019, 08:49:07 AM
 #1
Cryptonator.com I dont receive LTC yet Sad but... TXID is complete and  received about 14 hours ago
but in my LTC wallet on Cryptonator.com is still 0.00 LTC I open a ticket to support
but there is no answer yet... Sad
do you have any soulutions??


LLTAXqUnQWLPP6YVz5CP4mdhgg9S2m1cPD
its its my LTC wallet

TXID  : 616e7ad33f84c31a0d0bcd03e72e56018422e390e931b1efb23b969f0f1a7ca1
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December 02, 2019, 09:00:50 AM
 #2
Maybe try the Altcoin section? This section is about the forum itself.
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December 02, 2019, 09:26:08 AM
 #3
Quote from: moveddisk on December 02, 2019, 08:49:07 AM
but in my LTC wallet on Cryptonator.com is still 0.00 LTC I open a ticket to support
but there is no answer yet... Sad
do you have any soulutions??

Since they don't provide the private keys it's solely them who own those wallets and it's only them who can fix / give you access to the money from that account.
So the only option you have it's to get them to the fix. You'll have to wait more, or maybe find other ways of communicating with them and ask them about the status of your ticket (you can post ticket number, but don't post other, more sensitive info). Twitter can be an option, and although they don't post often, they did post 12h ago there.



Edit: and please don't post the same topic in multiple areas
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Kupid002
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December 02, 2019, 11:16:28 AM
 #4
Quote from: moveddisk on December 02, 2019, 08:49:07 AM
Cryptonator.com I dont receive LTC yet Sad but... TXID is complete and  received about 14 hours ago
but in my LTC wallet on Cryptonator.com is still 0.00 LTC I open a ticket to support
but there is no answer yet... Sad
do you have any soulutions??


LLTAXqUnQWLPP6YVz5CP4mdhgg9S2m1cPD
its its my LTC wallet

TXID  : 616e7ad33f84c31a0d0bcd03e72e56018422e390e931b1efb23b969f0f1a7ca1
They are the one who can answer your problem.
I suggest to contact them in different channel they use until they reply to you. since there are transaction that  been confirm by netwrok its only mean that the coin has been sent already to the provided  address.
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Lanatsa
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December 02, 2019, 04:40:05 PM
 #5
Try to reach them via Twitter: https://twitter.com/cryptonatorcom
They are the only ones who can resolved such problem.If tx is already confirmed in the blockchain then it should be on your ltc wallet.
R


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