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Author Topic: Special thread concerning bitmains coupons refunds discounts.  (Read 3503 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. (6 posts by 4 users deleted.)
philipma1957
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November 15, 2019, 01:39:27 AM
Last edit: November 15, 2019, 01:45:55 AM by frodocooper
 #21

My order already shipped and arrived today still nada

and you have a difference in price and an email amswer that they owe you btc correct?

my status on my one support ticket is an answered email says i should be able to get a 114 usd refund paid to my btc account.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 15, 2019, 01:53:25 AM
Last edit: November 15, 2019, 11:05:05 AM by frodocooper
Merited by frodocooper (3)
 #22

I sent them the difference in price as soon as order shipped according to the chart they sent me to figure out how much I am owed for my own reference as I asked for reference so I can keep track of all my orders
Then they said you are owed according to chart in credit or refund if you want refund we need bitcoin addrss
Then I sent my bitcoin address and asked to refund the amount politely and to confirm once it’s processed
It’s been crickets since then 2.5 days to be exact

Basically I been in contact since nov 7th this is the summary of the convos

I emailed and asked about status of my order and inquiried about coupon /refund /credit
Replied to me with a chart and saying when the order ships I can get refund or credit according to chart
Emailed them back said it shipped in the meantime before they answered and asked how can I get credit or refund
Replied credit can be applied towards new purchase with PayPal or if I choose refund to provide bitcoin address
Emailed them back saying I choose refund and I’ll combine it with my coupons and other funds to place another order
Waited two days emailed them again saying please refund order # according to chart provided by them I am owed 853$ and if they could please refund as offered and gave my bitcoin address and asked for a follow up or confirmation once processed
Been 2.5 days without any communication
Will probably follow up tomorrow just gotta figure out how to get a reply and move the ball forward
Have 2 more s17e due to ship out with credits of 800 and 750 usd
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November 15, 2019, 01:36:18 PM
 #23

I sent them the difference in price as soon as order shipped according to the chart they sent me to figure out how much I am owed for my own reference as I asked for reference so I can keep track of all my orders
Then they said you are owed according to chart in credit or refund if you want refund we need bitcoin addrss
Then I sent my bitcoin address and asked to refund the amount politely and to confirm once it’s processed
It’s been crickets since then 2.5 days to be exact

Basically I been in contact since nov 7th this is the summary of the convos

I emailed and asked about status of my order and inquiried about coupon /refund /credit
Replied to me with a chart and saying when the order ships I can get refund or credit according to chart
Emailed them back said it shipped in the meantime before they answered and asked how can I get credit or refund
Replied credit can be applied towards new purchase with PayPal or if I choose refund to provide bitcoin address
Emailed them back saying I choose refund and I’ll combine it with my coupons and other funds to place another order
Waited two days emailed them again saying please refund order # according to chart provided by them I am owed 853$ and if they could please refund as offered and gave my bitcoin address and asked for a follow up or confirmation once processed
Been 2.5 days without any communication
Will probably follow up tomorrow just gotta figure out how to get a reply and move the ball forward
Have 2 more s17e due to ship out with credits of 800 and 750 usd

Good follow up every third day or so. As always be polite and professional.  Refer  to this thread as I think if they see multiple people here it is a good incentive for them to fix issues.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 15, 2019, 07:07:18 PM
Merited by frodocooper (2)
 #24

They updated my invoice to show price from November 8 price update email. No coupon still. Seems they are ignoring original information that stated coupons would be based on price within 10 days after shipping as pricing has already changed again since their November 8 email.
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November 15, 2019, 07:39:25 PM
 #25

They updated my invoice to show price from November 8 price update email. No coupon still. Seems they are ignoring original information that stated coupons would be based on price within 10 days after shipping as pricing has already changed again since their November 8 email.

This is why I am advising everyone to screen shot all orders not yet shipped and keep for a reference,

Somewhere someplace  I read a we ( bitmain) reserve the right to change terms of any and all coupons.  I am looking for it.

BTW my 2x t17e are now 5 days past shipping date.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 15, 2019, 07:52:01 PM
Last edit: November 16, 2019, 10:02:25 AM by frodocooper
 #26

That is on the coupon itself under your account under more info or coupon details
Either 11th or 12th point whatever the last one is I believe maybe wrong but I think I seen it there

The invoice they give you also has new and old price so there is a track record at least mine did once it shipped

Here is from the order shipped email direct copy paste

Quote
Payment Details

Pay:   $2067.87
Pay Confirm:   $2920.87
Date:   2019-09-09 20:02:29
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November 15, 2019, 08:54:14 PM
Last edit: November 16, 2019, 10:03:41 AM by frodocooper
Merited by frodocooper (3), philipma1957 (2), prpz (1)
 #27

One tip (I got burned on this-mostly my fault to trust too much):

Ignore the total number of $ savings possible that Bitmain put on each miner's page, it is inaccurate (at the moment).
Instead, simply amplify the current listed price by 0.3-this is the max $ number of coupons that you can use.
I believed the posted max coupon value, so chose a wrong coupon (got dinged by $20-40, not a biggie).
Getting the exact coupon $$ right would allow you to do the optimal "combo of coupons" to use.
Also, always start with large coupons where they are applicable.

PS i hope everyone knows that you can use multiple coupons now as long as they are of the same category (like "order" coupons).
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November 16, 2019, 03:40:42 AM
Last edit: November 16, 2019, 10:04:36 AM by frodocooper
 #28

One tip (I got burned on this-mostly my fault to trust too much):

Ignore the total number of $ savings possible that Bitmain put on each miner's page, it is inaccurate (at the moment).
Instead, simply amplify the current listed price by 0.3-this is the max $ number of coupons that you can use.
I believed the posted max coupon value, so chose a wrong coupon (got dinged by $20-40, not a biggie).
Getting the exact coupon $$ right would allow you to do the optimal "combo of coupons" to use.
Also, always start with large coupons where they are applicable.

PS i hope everyone knows that you can use multiple coupons now as long as they are of the same category (like "order" coupons).

Nope, merit sent kind sir

what happens if I use 2x 368 usd on a 1599? do I get 480 usd off?

and you have a difference in price and an email amswer that they owe you btc correct?

my status on my one support ticket is an answered email says i should be able to get a 114 usd refund paid to my btc account.

Did you ever get that credit?
Would love to hear if anyone actually got it ?
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November 16, 2019, 04:14:49 AM
Last edit: November 16, 2019, 10:05:34 AM by frodocooper
 #29

Nope, merit sent kind sir

what happens if I use 2x 368 usd on a 1599? do I get 480 usd off?

not sure but why not sell the coupon for 132 you could get 132 easy.

368+132 = 500 you are 20 bucks better off. i think   🤔 you can get 132 for that coupon.

as for me getting a credit i don’t expect to see it for a few more days.  i will ask them on tues for info if they have not paid it.

i am more concerned about my order for 2x t17e.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 16, 2019, 04:43:19 AM
Last edit: November 16, 2019, 10:06:14 AM by frodocooper
 #30

about to let them both go on ebay for 450 cad minus fees so around 410cad 310 usd
Couldn't get more than 75 for the one
yeah I feel ya on the T17e
I got about 2400usd on 3 S17e's pending as well, if they refunded me by now id be less cautions and would have bought s17+ for the 853usd and 368 coupon
but now that's sold out I have no incentive
they are super Slow on responses and tbh im loosing interest, just wanna pull out the $ and then spot order
Ontario Canada just hiked hydro rates by 50% as of Nov 1...Sad

Edit Coupons sold on ebay

Second edit I have an an ebay buyer looking for more coupons willing to pay 40% pm me if interested in offloading
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November 16, 2019, 04:02:20 PM
Last edit: November 18, 2019, 01:22:23 AM by frodocooper
 #31

what happens if I use 2x 368 usd on a 1599? do I get 480 usd off?

the answer is YES, providing that coupons are of the same type ("type" is written on the coupon, like "order", etc.)
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November 17, 2019, 05:14:17 AM
Last edit: November 18, 2019, 01:22:55 AM by frodocooper
 #32

This is why I am advising everyone to screen shot all orders not yet shipped and keep for a reference,

Somewhere someplace  I read a we ( bitmain) reserve the right to change terms of any and all coupons.  I am looking for it.

BTW my 2x t17e are now 5 days past shipping date.

have they shipped it yet ?

was wondering what you use for power on the s17's

about to let them both go on ebay for 450 cad minus fees so around 410cad 310 usd
Couldn't get more than 75 for the one
yeah I feel ya on the T17e
I got about 2400usd on 3 S17e's pending as well, if they refunded me by now id be less cautions and would have bought s17+ for the 853usd and 368 coupon
but now that's sold out I have no incentive
they are super Slow on responses and tbh im loosing interest, just wanna pull out the $ and then spot order
Ontario Canada just hiked hydro rates by 50% as of Nov 1...Sad

Edit Coupons sold on ebay

Second edit I have an an ebay buyer looking for more coupons willing to pay 40% pm me if interested in offloading

guy with coupons , not sure if its legit !

https://bitcointalk.org/index.php?topic=5194891.0
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November 17, 2019, 05:27:48 AM
Last edit: November 18, 2019, 01:23:15 AM by frodocooper
 #33

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal
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November 17, 2019, 12:59:26 PM
Last edit: November 17, 2019, 01:11:44 PM by philipma1957
 #34

Selling your coupons should be done in the marketplace here using an escrow.

As of today no movement on my t17e's   they are now 7 days past  the 1-10 dates.

100th x 7 = 700th x .00001915 = 0.013405 loss of btc  for me and my partners.

And this order is due for a 865 usd refund.


I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 17, 2019, 02:19:08 PM
 #35

I received my s17E nov 1-10 batch
The s17E batch 10-21 has not shipped yet
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November 17, 2019, 04:03:28 PM
 #36

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal

Getting merit from -3 Trust account for WTS thread... I wouldn't trust him with a penny.
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November 17, 2019, 08:31:26 PM
Last edit: November 18, 2019, 01:24:38 AM by frodocooper
 #37

the answer is YES, providing that coupons are of the same type ("type" is written on the coupon, like "order", etc.)

Have you actually tried that and got it to work ? i am not sure about the new coupons but I have used a dozen of coupons, i was never able to use 2 coupons on a single item, i highly doubt it's possible now, but i will take your words for it.

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal

He is a scammer, I did some cleaning and digging in the digital good board today, rest assure that 99% of them are scammers and will never use escrow, the easiest way to know a scammer is if their topic is locked/self-moderated , unless they are very highly trusted members, if philipma1957 for example has a locked topic then he will be an exception.



phill, did you get an email similar to this ?

Quote
Dear customer,

Thank you very much for your purchase of our products.

You are receiving this email to inform you that we will issue the Actual Transaction Price of Antminer S9k-13.5TH/s(Shipping date: 20-30, Sep. 2019)

Item No.                      Product Reference Price    Actual Transaction Price

Antminer S9k-13.5T               310USD                          253USD

1. If the Actual Transaction Price of the product is lower than the Product Reference Price, the remaining amount will be generated in your account. You may use the remaining amount to purchase additional products at the Actual Transaction Price, or you may use the remaining amount to purchase other products shown on the website that are available for purchasing.

2. If the actual price of our same product is lower than the Actual Transaction Price within 10 natural days after the delivery of the products (i.e., delivering to the carrier) (hereinafter referred to as the “Insured period”), we will calculate the difference of the Actual Transaction Price and the lowest actual price during the Insured Period, and issue the coupons of the same amount as the difference to you. The usage rules of coupons are subject to the instructions upon coupons issuance.

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November 17, 2019, 08:43:05 PM
Last edit: November 18, 2019, 01:25:11 AM by frodocooper
 #38

Have you actually tried that and got it to work ?

Yes, I got $480 off of $1599 S17pro (using $368+$150 coupons combo, "lost" $38 from the max benefit). I should have used 150+150+172 instead, though.

Once you are presented with an order window where you can also see your coupons, click (or mouse over) a small question mark by the word "Coupons", a secondary window (in yellow) would pop up.
The detailed explanation is there, but basically, you can use multiple coupons (up to max, which is 30% of the listed miner price) AS LONG as coupons are of the same type ("order" OR "sale" or "rebate").
The type of coupon is written on the body of coupon itself.
Happy mining!
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November 17, 2019, 10:28:46 PM
Last edit: November 18, 2019, 01:26:10 AM by frodocooper
 #39

phill, did you get an email similar to this ?

i got the exact same email. yet to get refund  in btc.

as to purchase of a coupon
i self mod my sales threads 🧵.

i never lock them unless the items are sold or no longer for sales.

If you lock a thread and are looking to sell not allowing conversations in public in many cases you are a risky seller.

during spring in 2018 i escrowed the sale of 300 coupons. many for the same guy.

i would never send btc first to buy a coupon. i would tell people i want an escrow.

this thread is more about dealing with bitmain and getting proper refunds. credits , coupon discount etc.
it is also about using your coupon correctly.

altough i guess one could argue that selling one of your multiple coupons does belong in this thread.

I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
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November 17, 2019, 11:47:13 PM
 #40

Phill, if you bought any gear after the price difference has been  credited to you then it should have been deducted from that gear price, this is what happened to me when i bought T17e dec batch, i had to pay less than the total amount , there was some btc balance in my account and it could have only come from those S9ks.

As for the coupons, i wish we could trade them here, i am looking to buy coupons but it's impossible to do business in the market place now, 99% of those sellers are scammers.

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