Fortunejack Withdrawal Problem [SOLVED]

[posi]

The rollover requirement is part of standard procedures that must be used by casinos with the Antillephone N.V. Curacao license. It has to do with fulfilling their particular AML policies. Bustabit and Bustadice don't hold this license, hence they don't have the requirement.

Bustabit and bustadice both had the Curacao license last time I checked but can't find anything on their sites now. Apis N.V. is the entity behind the two sites and it is registered in Curacao though.

Thats correct but the license used by the mentioned site was somehow upgrade than the license used by FJ because Antillephone license is a sublicense which are issue by master license owners and companies or sites that use such license are expected to always take the right precaution which i believe was what Nutildah is trying to explain.


Note : FJ belong to Antillephone NV 8048/JAZ while  Bustabit and Bustadice to Apis N.V. #365/JAZ which might the reason why there rules are somehow different.

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[TMAN]

Op is this your only account with FJ?

[malevolent]

Thats correct but the license used by the mentioned site was somehow upgrade than the license used by FJ because Antillephone license is a sublicense which are issue by master license owners and companies or sites that use such license are expected to always take the right precaution which i believe was what Nutildah is trying to explain.
Note : FJ belong to Antillephone NV 8048/JAZ while  Bustabit and Bustadice to Apis N.V. #365/JAZ which might the reason why there rules are somehow different.

Thanks, that sounds like a reasonable explanation, as unfortunate as it is. I hope it doesn't one day lead to bustabit/bustadice too having to introduce similar rules (last year they had to amend their ToS to exclude players from certain countries, for example). I still think requiring a betting turnover of double the deposited amount is excessive, though.

[posi]

Thats correct but the license used by the mentioned site was somehow upgrade than the license used by FJ because Antillephone license is a sublicense which are issue by master license owners and companies or sites that use such license are expected to always take the right precaution which i believe was what Nutildah is trying to explain.
Note : FJ belong to Antillephone NV 8048/JAZ while  Bustabit and Bustadice to Apis N.V. #365/JAZ which might the reason why there rules are somehow different.

Thanks, that sounds like a reasonable explanation, as unfortunate as it is. I hope it doesn't one day lead to bustabit/bustadice too having to introduce similar rules (last year they had to amend their ToS to exclude players from certain countries, for example). I still think requiring a betting turnover of double the deposited amount is excessive, though.

You never know what what happens in the future because rules and regulations amendment can happen anything but the judgment made by the two companies Master License holder will determine what will happen just like we did on this forum in terms of rules amendment.