They have not responded for 3 weeks to me. And when I go on their online chat. It says "We are not online at the moment. Please share your problem/suggestion and leave your e-maill address here. We will mail you as soon as possible"
just keep sending tickets to them this guy(crypto person) got his money he withdraws from the website(quoted below) but I am not certain if it is actually true. also, I think this would be better in
Reputation Board
he posted the same problem as you saying that he hasn't yet received his money.
1I have had an anonibet account for years since 2014. I recently wanted to come back and place some bets. I am a very conservative sports better and always carry a small balance. I had a tiny withdrawal over 2 weeks ago without a problem. Now I have a very small withdrawal for only 15mbtc. It has been approx 1 week and I have not received anything or any email response. I am thinking there must be an issue in the backend where they are maybe short staffed or something. I find it hard to believe that they would attempt to steal such a small amount from me. It certainly would not be worth the theft.
Here is some information I found on the FAQ section of their website:
Bitcoin Withdrawals FAQ
How long does it take to receive a withdraw from Anonibet?
At Anonibet all withdraw orders are manually approved. Withdraw orders given during working hours (08:00 - 17:00 GMT) will be processed the same day. Orders given after working hours will be processed next morning.
There is no reason I should have to wait this long with no reply. I am thinking they have some staffing issues since the process is manual. Ill update this thread later as I await a response.
3I have sent numerous support tickets to the Anonibet website and also via the live chat which always says nobody is online. I have not received any reply to any requests. Something strange. I think they must have some internal problems because I find it extremely hard to believe they would run away from paying a member for only 15 mbtc. The risk of having bad reviews from many for such small amounts would not make any business sense. I just sent another support ticket 3min ago.
I think posting your complaint here will not help you because the OP of this thread is rarely active. You better contact them via support on the site.
they paid me
i am happy again
