-snip- but the BCH is just in limbo it isn’t in my bitcoin dot come wallet or my wife’s cash app . So where is it? Is it lost ?
FYI, it's in Bitcoin Cash's blockchain, not in any wallet.
To check if it went through, paste the address here:
https://www.blockchain.com/explorer?view=bch_blocks When prompted to select a chain, select BCH.
Note: It will be displayed as BCH address (
starts with 'q') instead.
Cashapp didn't received it because their system is designed for
Bitcoin and isn't connected to a Bitcoin Cash blockchain.
Like previously said, you need to get the private key of that address to be able to restore the address to a wallet that's connected to Bitcoin Cash blockchain.
Yea I contacted cash app several times and they’re clueless and have been no help. I have all the information from my wife’s cash app and the word phrases and addresses and everything
Customer service must be for non-technical queries or they are clueless of those issues because they just added this "
virtual currency" feature lately.
I can't believe they don't include a warning about sending forked coins to the address and doesn't have a forked coin recovery policy.
But I've found this from their TOS2:
Deposits.
We are not responsible for any erroneous or delayed Virtual Currency Deposit for any reason, including erroneous instructions or address information.
Looks like they wont help you recover your coins after all.
You mentioned "
word phrases", is it from cashapp? AFAIK, cashapp doesn't have a seed phrase.